ALM Ford Marietta - Service Center

Dave was great giving me the information needed to conduct my business and return to pick up my car. He also helped me find a rental dealer so I could still get around. conduct my business and return to pick up my car. He also helped me find a rental dealer so I could still get around. More

Historically, the service department has been slow, with check in and out being the main hassle as I had to go searching by for a service advisor willing to do their job. This last visit was a breath of fr check in and out being the main hassle as I had to go searching by for a service advisor willing to do their job. This last visit was a breath of fresh air - Erica greeted me immediately at the car and I was able to drop it off in less than 5 minutes. And she was a pleasure to work with through the whole process. More

Always professional, friendly staff, no hidden fees or unnecessary adds-on. Very trustworthy , quality work. unnecessary adds-on. Very trustworthy , quality work. More

Kendall and other staff are always pleasant. Minor issue repaired in a timely fashion after booking a few hours earlier on the Ford app. Great experience! repaired in a timely fashion after booking a few hours earlier on the Ford app. Great experience! More

Dean Whitmore was very helpful with his explanations. The staff was kind and I had no issues about the service done on my Ford Connect. staff was kind and I had no issues about the service done on my Ford Connect. More

There was a lack of staff and technicians due to COV-ID.The wait time for an oil change and general maintenance was longer than usual on account of the lack of staff. COV-ID.The wait time for an oil change and general maintenance was longer than usual on account of the lack of staff. More

The services department is clean and the staff are very kind and extremely helpful. We use this location for the service of both our fords kind and extremely helpful. We use this location for the service of both our fords More

I took my car in for an oil change and to have the transmission checked. It took almost two weeks. No feedback from anyone. I kept calling to check the status. My service advisor was out for a co transmission checked. It took almost two weeks. No feedback from anyone. I kept calling to check the status. My service advisor was out for a couple of days and I never received a call back. I have always had good service and used them for 11 years on multiple vehicles. This is my last time. The service department has declined over the past two years. More

As usual, great service particularly provided by Gary Baxter, professional communication, explains all the findings and needs, clean environment Baxter, professional communication, explains all the findings and needs, clean environment More

A true pleasure to work with. Enjoyed our interaction, which was a two-hour oil change. Which should tell you something about Erica's skills. which was a two-hour oil change. Which should tell you something about Erica's skills. More