ALM Ford Marietta - Service Center

Great service very prompt and politeGreat communication Great service very prompt and polite Great communication service advisor was very profesional.service manager was polite. Well done Great service very prompt and polite Great communication service advisor was very profesional.service manager was polite. Well done More

Great place for auto repairs,in and out service department,would recommend this place to anyone department,would recommend this place to anyone More

Technician lied about the time frame of the work to be done! white ford Escape done! white ford Escape More

Needed new 12v battery for Electric Focus. They ordered battery, received next working day, scheduled installation, made appointment, installed that day. All is good. battery, received next working day, scheduled installation, made appointment, installed that day. All is good. More

We took our car and on a Thursday for a simple recall and told it would be ready at the end of the day. We called on Friday it wasn’t ready we called on Saturday it wasn’t ready. We were told it was one tech told it would be ready at the end of the day. We called on Friday it wasn’t ready we called on Saturday it wasn’t ready. We were told it was one technician and it would not be ready until the following week so we had to come pick it up and take it elsewhere. I will never be back here More

I went in without an appointment and was well taken care of by Dean Whitmire. of by Dean Whitmire. More

Very poor customer service from adviser. Little or no communication of the status of my vehicle repairs, I had to call 3 and 4 times somedays just to get a status on my repairs. A repair that only took 3 communication of the status of my vehicle repairs, I had to call 3 and 4 times somedays just to get a status on my repairs. A repair that only took 3 days to fix took 4 weeks to complete. Not to mention the very next day the service engine light came back on. My 2018 Ford echo sport has had the same issue from the date of Purchase at a Ford Dealership in Chattanooga TN, and no one has been able to repair the issue. I'm stuck with a car that has known issues and Ford has not offered any help. I wouldn't recommend a Ford to anyone. More

Gary Baxter and the team did a great job. He is always very courteous and friendly. very courteous and friendly. More

I came in just before closing time & was unable to turn off my Ford Explorer due to my battery dying(again). Dave Howard could not have been more kind or been more helpful! He immediately popped the hood, off my Ford Explorer due to my battery dying(again). Dave Howard could not have been more kind or been more helpful! He immediately popped the hood, called a wonderful tech & they replaced my battery. They were so wonderful I will be sending everyone I know to AutoNation Ford Marietta! Thank you!! More

Was treated well. Misunderstood the process & was a little disappointed that it was 35 minutes before my vehicle was serviced. Waiting area was clean & comfortable. Service technician was apologetic & little disappointed that it was 35 minutes before my vehicle was serviced. Waiting area was clean & comfortable. Service technician was apologetic & friendly as he made for a good visit. More