ALM Ford Marietta - Service Center

I have been dealing with this service department for three years now, ever since I bought my F150 there. They’ve handled several different types of service issues, including regular oil changes, cabin a three years now, ever since I bought my F150 there. They’ve handled several different types of service issues, including regular oil changes, cabin air filter replacement, a problem with the rear tail lights last year, tire rotation, etc. They have always dealt very fairly with me as far as charges, and Dean Whitmire Service advisor is very attentive. Let’s put it this way – we drive past another Ford dealership to get to this dealership! That should say at all. More

I went to the dealership to get my oil change change and figure out why I was getting my service light on.. Emmanuel I think that was the guys name. I told him if he could check the light and do my oil chan figure out why I was getting my service light on.. Emmanuel I think that was the guys name. I told him if he could check the light and do my oil change, after he check my car, he told me that I need new tires on the front. I told him to get a quote for me which he never did it because he was to busy on his phone and Apple Watch than taking care people. After my car went to the back to get the oil change, he come back and said that if I wanted to know why the light was on I had to pay $260 just for plug in the computer I see what the problem is and after that get charge for the repair… which of course I refuse to pay $260 just to know why the light is on More

Dean was great! He consistently kept me updated on my car and even got my price down a bit which was awesome! Thanks Dean! He consistently kept me updated on my car and even got my price down a bit which was awesome! Thanks Dean! More

Courteous and prompt service. Gary Baxter handled all my needs and explained the details and costs. Gary Baxter handled all my needs and explained the details and costs. More

The service was excellent. I arrived and they were already expecting me. The service did not take more than 25-30 mins. They made me aware of some things that I may consider re I arrived and they were already expecting me. The service did not take more than 25-30 mins. They made me aware of some things that I may consider replacing in the future as well. More

They did a good job as always. I will be going back for other things later. other things later. More

Service Advisor Ruben Hernandez was very helpful getting my vehicle service. The waiting area and rest room where clean. my vehicle service. The waiting area and rest room where clean. More

I had an appointment for an oil service and I arrived about an hour early. I was hoping they could get me in early and they did. Service seemed faster than normal and I usually have tire pressure issues about an hour early. I was hoping they could get me in early and they did. Service seemed faster than normal and I usually have tire pressure issues when they are rotated. The tech adjusted them properly and even told me the alarm would clear when driven for a while. This was my best oil service experience I have ever had. More

Everyone was very helpful and friendly during my visit - I waited for my vehicle to be serviced and the waiting room was very nice. I waited for my vehicle to be serviced and the waiting room was very nice. More

Always friendly staff in and out quick been dealing with them for a year. Can't complain thanks guys for your customer service. them for a year. Can't complain thanks guys for your customer service. More