ALM Ford Marietta - Service Center

My experience is the they had a clean shop, knowledgable service team, did a thorough job. service team, did a thorough job. More

Excellent service from David and team. Haven’t been this happy with a service team in a long time. Haven’t been this happy with a service team in a long time. More

Very seamless process, scheduled my appointment, came in and was serviced in a great amount of time. Everyone was very helpful and was serviced in a great amount of time. Everyone was very helpful More

Do not answer phone when trying to get in touch with anyone who works there after they sell you a lemon anyone who works there after they sell you a lemon More

Gary was my rip he Was very good and helpfully he told me what it cost me up front. The only thing l didn't like was. got the extended warranty when I bought my car and l was not told that lt ran consecutiv what it cost me up front. The only thing l didn't like was. got the extended warranty when I bought my car and l was not told that lt ran consecutive which the manufactured warranty. But the work was completed on a short period of time. More

Great service, super quick. They serviced my vehicle and allowed me to use my Fordpass rewards points. Good wi fi in waiting room, and friendly service techs. They serviced my vehicle and allowed me to use my Fordpass rewards points. Good wi fi in waiting room, and friendly service techs. More

I am very please to say that most of the time they treat me very good doing my car's service. I really appreciate it. me very good doing my car's service. I really appreciate it. More

I have been dealing with them for 15 years and they always provided great service. always provided great service. More

They took care of our problem in the most professional way and got us back on the road Canada with ease way and got us back on the road Canada with ease More

I discovered that having an appointment for service doesn't really mean anything. I dropped off my car the night before my 9 AM appt. and at 11:30 AM the next day I received emails and texts asking if doesn't really mean anything. I dropped off my car the night before my 9 AM appt. and at 11:30 AM the next day I received emails and texts asking if I needed to reschedule my appt. When I called the service dept. to find out if my car was there (or if it had somehow disappeared overnight), they couldn't tell me whether or not my car was even there. Finally after another call later that day, I was told the car was there and I would hear from them when diagnostics were done. When I still hadn't heard anything the next day (and a couple of calls later), I found out that the car was stil in line to be looked at and the diagnostics had not even started. I am giving two stars because once they actually started looking at the car, it did not take long to get it repaired. It was a warranty repair and there was no charge. I do not understand why a service department would make appointments for specific days when they do not have the personnel / bandwidth to actually work on the car that day. More