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ALM Ford Marietta - Service Center

Marietta, GA

4.4
292 Reviews

292 Reviews of ALM Ford Marietta - Service Center

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June 24, 2022

Was very happy with the service provided by the service representative Dave Howard. He is reliable quick to let you know when your vehicle was ready and kept me posted on any work being done. Team Ford mar More

by jdoo4937
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave howard
Jun 24, 2022 -

jdoo4937 responded

Very happy and satisfied with the service representative Dave howard. Was efficient quick to let me know what was wrong with my vehicle. I can trust team ford marietta for any services for my vehicle. Will use them again

June 23, 2022

Quick and easy service on my Ford Explorer. Waited less than an hour and everyone very friendly. More

by Shawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone in Service Department
Jun 27, 2022 -

ALM Ford Marietta responded

Hi. We are pleased to hear you had such a positive experience with us, Shawn! If you ever need help, just give us a call. Happy motoring!

June 21, 2022

My service advisor, Dean Whitmire, again, was outstanding. I changed my 4 tires purchase brand 2 days before delivery & scheduled install, with Dave Howard. He forwarded the information the ne More

by dboyles34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Whitmire, Dave Howard
Jun 22, 2022 -

ALM Ford Marietta responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 21, 2022

Ruben was great! Ordered the tire that I needed for my Fusion and ensured the alignment & balancing was done. The porter was great too-- drove me home so I could sp More

by shannonleslie11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben
Jun 23, 2022 -

ALM Ford Marietta responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 20, 2022

Everyone was great. In and out in less than an hour. First one there so I guess that helped More

by Turbohog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary.
Jun 21, 2022 -

ALM Ford Marietta responded

Hello, We are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 17, 2022

Gary Baxter is exceptional, knowledgeable and provides great customer service. He knows whats wrong with your vehicle even before the technicians get their hands on it! He goes beyond his employmen More

by wjm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Baxter
Jun 20, 2022 -

ALM Ford Marietta responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

June 16, 2022

Great service and also give detailed information on what is going on with your vehicle and what's needed for your vehicle More

by Rod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Jun 17, 2022 -

ALM Ford Marietta responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 15, 2022

Brought my car in for a recall after waiting two years for parts and a call back from another dealers service department(and I called them multiple times) . AutoNation Ford was upfront on how long it mig More

by Ford Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Hernandez Garcia
Jun 16, 2022 -

ALM Ford Marietta responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 13, 2022

Had appointment — it was meaningless! Had to finally ‘free’ my car when an issue came up on the second car. Work was never close to being completed, or started. Service department neve More

by The Rock #1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Made anonymous
Jun 14, 2022 -

ALM Ford Marietta responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Marietta. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (770) 674-6077 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Jun 14, 2022 -

The Rock #1 responded

No thanks!!!!! We are done!

May 23, 2022

Brought our vehicle in for service. Scheduled the appointment and then ended up sitting there watching our car untouched for nearly an hour until we started to ask what is going on. The More

by YG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dean
May 25, 2022 -

ALM Ford Marietta responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Marietta take our reviews very seriously. If you'd like, please contact our General Manager at (770) 674-6077. We'd appreciate the chance to make your experience a positive one.

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