ALM Ford Marietta - Service Center
Marietta, GA
292 Reviews of ALM Ford Marietta - Service Center
Was very happy with the service provided by the service representative Dave Howard. He is reliable quick to let you know when your vehicle was ready and kept me posted on any work being done. Team Ford mar representative Dave Howard. He is reliable quick to let you know when your vehicle was ready and kept me posted on any work being done. Team Ford marietta is always good for any services I need done to my vehicle. You can trust this ford location to have work done to your vehicle. I will use them again. 5 stars More
My service advisor, Dean Whitmire, again, was outstanding. I changed my 4 tires purchase brand 2 days before delivery & scheduled install, with Dave Howard. He forwarded the information the ne outstanding. I changed my 4 tires purchase brand 2 days before delivery & scheduled install, with Dave Howard. He forwarded the information the next day to Dean. Dean called me first thing Saturday morning that my new tires were there, ready to installed. When I arrived, he had my Mustang in the service department immediately. My new tires were installed & aligned in less than 2 hours. Another outstanding service appointment with AutoNation Ford Marietta. Thank you. More
Ruben was great! Ordered the tire that I needed for my Fusion and ensured the alignment & balancing was done. The porter was great too-- drove me home so I could sp Ordered the tire that I needed for my Fusion and ensured the alignment & balancing was done. The porter was great too-- drove me home so I could spend my one day off relaxing until my car was ready for pickup! Thank you guys so much! We'll be back for future service & maintenance! :). Shannon More
Gary Baxter is exceptional, knowledgeable and provides great customer service. He knows whats wrong with your vehicle even before the technicians get their hands on it! He goes beyond his employmen great customer service. He knows whats wrong with your vehicle even before the technicians get their hands on it! He goes beyond his employment duties to make sure your vehicle is ready on time and repaired correctly. He is a pleasure to see and make an appointment with. Gary please don't change. More
Brought my car in for a recall after waiting two years for parts and a call back from another dealers service department(and I called them multiple times) . AutoNation Ford was upfront on how long it mig for parts and a call back from another dealers service department(and I called them multiple times) . AutoNation Ford was upfront on how long it might take. They got me in and out sooner than was anticipated. Everyone I encountered was friendly and kind. Would definitely recommend. More
Had appointment — it was meaningless! Had to finally ‘free’ my car when an issue came up on the second car. Work was never close to being completed, or started. Service department neve Had to finally ‘free’ my car when an issue came up on the second car. Work was never close to being completed, or started. Service department never communicated any status on the car. Also, no attempt was made after to rectify the poor performance. I will be taking my business elsewhere. More
Brought our vehicle in for service. Scheduled the appointment and then ended up sitting there watching our car untouched for nearly an hour until we started to ask what is going on. The Scheduled the appointment and then ended up sitting there watching our car untouched for nearly an hour until we started to ask what is going on. Then we finally got updates and what should have taken less than an hour took 2+ hours to complete. More