ALM Ford Marietta - Service Center

Constantly had to chase for an update on my car and would end up with an answering service who would come back to me and advise they could not get ahold of anyone and had to send an email and I would have to end up with an answering service who would come back to me and advise they could not get ahold of anyone and had to send an email and I would have to wait for a return call. Was told my car would be ready at 5pm only to get there and find out it was not ready and my ride had already left. Had to wait 30 minutes for my ride to return. Had a like same experience 2 weeks ago when I took my car in for an oil change and tire rotation. Could not get ahold of the service department for an update as to when the car would be ready. More

Have found the service to be very professional with high quality work and timely service. Service Representatives provide excellent and friendly service with great communication of updates on service. They quality work and timely service. Service Representatives provide excellent and friendly service with great communication of updates on service. They have earned my highest recommendation. More

Brought vehicle in without an appointment for battery issues and they were able to quickly diagnose and remedy the issue. I received a call as soon as it was complete. issues and they were able to quickly diagnose and remedy the issue. I received a call as soon as it was complete. More

Ask for David, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service an He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’re stuff. More

I was in and out. They cared about my needs and inexpensive. I had to come back but even in that it wasn’t an inconvenience. They cared about my needs and inexpensive. I had to come back but even in that it wasn’t an inconvenience. More

The service was very good. My only problem is having to take and leave it for days waiting on an available technician. My car sat for 4 days. My only problem is having to take and leave it for days waiting on an available technician. My car sat for 4 days. More

Excellent service, quick and honest. Very efficient in the communication as what the issues are or if there are no issues with the car Very efficient in the communication as what the issues are or if there are no issues with the car More

The service department quickly and accurately diagnosed the issue and fixed it much faster than I expected even though it was not an easy repair. The service advisor kept me informed all along the way. I w the issue and fixed it much faster than I expected even though it was not an easy repair. The service advisor kept me informed all along the way. I was very impressed with all aspects of the service experience at AutoNation Ford Marietta. More

Friendly people and great customer service. Stands behind their work and makes certain things are right. Stands behind their work and makes certain things are right. More

Fast and professional service. Always on time when I pick up my car from service. Always on time when I pick up my car from service. More