Back

ALM Ford Marietta - Service Center

Marietta, GA

4.4
292 Reviews

292 Reviews of ALM Ford Marietta - Service Center

Sort by
November 03, 2022

Dean Whitmire & the service center had my Mustang serviced on the 40,000 miles mark in record time. He also advised on the future services that I will be expecting. My 2015 Mustang Ecoboost is treat More

by dboyles34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Whitmire
Nov 11, 2022 -

ALM Ford Marietta responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 02, 2022

These guys are great and very professional. I'm a fan of getting "The Works" which is an oil and filter change that includes a fluids, hoses, belts, brakes, and tire inspection. I can drop th More

by tom_sprecher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 09, 2022 -

ALM Ford Marietta responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 29, 2022

My service advisor was very nice when dropping off my vehicle but having trouble getting updates from him, maybe he's on vacation. Also, for oil change and tire rotation paid double than I pay for same s More

by bobdcpro5208
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Parasrami
Nov 05, 2022 -

ALM Ford Marietta responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (770) 674-6077 to discuss what we can do to help.

October 28, 2022

Great customer service, and very knowledgeable about break work. I would gladly bring my car there again More

by Cpoke25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 07, 2022 -

ALM Ford Marietta responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 26, 2022

My service appointment went very well. I needed to stay and wait for the work to be done, and they got me in and out more quickly than I could have expected. Previously had some minor pr More

by dlspenner5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Hurtado, Lisa Parasrami
Nov 03, 2022 -

ALM Ford Marietta responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

October 25, 2022

I come in to get my vehicle serviced for oil leaks, to be told it’s the oil pan leaking. Come to find out I waited 2 months for it, with my dash camera disconnected, now I re-inspect my car myself, after rou More

by romelbandala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Parasrami
Nov 01, 2022 -

ALM Ford Marietta responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Marietta take our reviews very seriously. If you'd like, please contact our General Manager at (770) 674-6077. We'd appreciate the chance to make your experience a positive one.

October 21, 2022

I had a great experience at Autonation Ford in Marietta. They helped me find the right car at a great price. Thanks again to Bobby Jones at Marietta Ford! Also Great service from Gary Baxter as always! Th More

by Zusracing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Baxter
Oct 28, 2022 -

ALM Ford Marietta responded

We are pleased to hear you had such a positive experience with us, Zusracing! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 13, 2022

I’ve been coming here because its an inviting dealership, Great Staff, Thanks Gary for your professionalism and excellent customer service. More

by oeb1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Baxter
Oct 18, 2022 -

ALM Ford Marietta responded

Hi, it is great to read such wonderful comments about your experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Oct 18, 2022 -

oeb1954 responded

Indeed, Mr. Baxter has taken care of my Ford ever since I’ve joined the Ford Family.

October 10, 2022

They have Great communication and they work fast. They were also Very professional and polite. Thanks Auto Nation More

by Derrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean and Lorri
Oct 14, 2022 -

ALM Ford Marietta responded

Hi Derrick, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

October 07, 2022

Long Term Customer so was able to drop off car with no waiting or appointment More

by Jt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Whitmire
Oct 12, 2022 -

ALM Ford Marietta responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

...
12
...