ALM CDJR Perry - Service Center

This was the absolute best service I have ever received from a service department at a car dealership they fit me in last minute went above and beyond and even though it was close to closing time offered from a service department at a car dealership they fit me in last minute went above and beyond and even though it was close to closing time offered a complementary wash. I asked about other work I thought maybe time to have done they told me it wasn’t necessary to do right now, this is a sign of true integrity and good business practices this will be my go to dealership from this point forward Jeff Smith Kia Rocks! More

Great service I drove from Albany Georgia to Perry Georgia to have a seat belt replace on my Kia Optima and it was worth the trip everyone was so helpful and profes I drove from Albany Georgia to Perry Georgia to have a seat belt replace on my Kia Optima and it was worth the trip everyone was so helpful and professional and they did a great job you now have a customer life. More

Recall service Jane Crowe was very helpful and professional. She got me in and out real quick. I would definitely recommend service at this dealership.Very friendly Jane Crowe was very helpful and professional. She got me in and out real quick. I would definitely recommend service at this dealership.Very friendly bunch. More

Great service department Service department team very knowledgeable, helpful and friendly. Wait wasn't too long but even during the wait the service department advisor checked Service department team very knowledgeable, helpful and friendly. Wait wasn't too long but even during the wait the service department advisor checked in with me and let me know what was going on with my vehicle at that time. More

Got treated like a criminal instead of customer. I give this rating because I bought a 2018 Jeep Renegade Nov17 took to get services on Nov 28 today is Dec 15 still don't have my vehicle back. They w I give this rating because I bought a 2018 Jeep Renegade Nov17 took to get services on Nov 28 today is Dec 15 still don't have my vehicle back. They won't help me because the replacement vehicle window got crack by a rock on Dec 5. So on Dec 6 Julia called the police said I stole the car and had it towed from my house. Because I listen to Melony at Precision Collision where she told me to take the truck for repairs. Melony told me to wait on my insurance company Geico then bring the vehicle to get repaired. Melony also told Julia she told me that and she still called the police and towed the vehicle. Did a windshield claim and my agent been calling but they won't give her a total for the repairs because the windshield is on a back order and they don't know the total but they still want give me my car back which is brand new under warranty. If Mr Jeff Smith can please contact me I need my car or out this contract preferably out the contract. More

Service on KiA Forte I had my car service for problems with my lights thought there was an electrical problem but it was my lights instead.Great Service Performan I had my car service for problems with my lights thought there was an electrical problem but it was my lights instead.Great Service Performance Okay More

Service The Service Advisor are knowledgeable and informative about what services are needed and why. They keep you informed on the status and cost of your re The Service Advisor are knowledgeable and informative about what services are needed and why. They keep you informed on the status and cost of your repairs or need a service. More

Purchase of a 2018 Kia Stinger GT2 Thanks Jeff Smith Kia, On Friday 13, 2018, I purchased our new Kia Stinger GT2 from Al Hardy and Daryl Foster! This red Stinger is equil to my old Ply Thanks Jeff Smith Kia, On Friday 13, 2018, I purchased our new Kia Stinger GT2 from Al Hardy and Daryl Foster! This red Stinger is equil to my old Plymouth GTX 440, if not faster! Wow, what a machine, my wife went crazy over her new car and we have been riding in it every day since I brought it home! Now, just a little bit about the sales event, everyone was fantastic, great team, and the managers were great guys! Daryl Foster, thanks for letting me try this fantastic car out, it took a fantastic machine to allow me to trade in our 2014 Kia Cadenza, which was the absolute best vehicle we ever owned!! Now, I have found another car I love more, didn't think that could happen!! I'm from the old school days of real muscle cars, this stinger is one of those cars! More

Traveling threw when my truck threw a Def light, stopped in and James Manard took care of us .He exsplained what was happening and we found out there was a recall he when my truck threw a Def light, stopped in and James Manard took care of us .He exsplained what was happening and we found out there was a recall he fixed it no cost to us. And I had been riding around with a light reading water in fuel. He also changed my filters .I was exspecting to be there all day but he got right on it . To my surprise the bill wasnt bad James got us back on the road. Thank you James... More

Service Staff and Manger are not professional Taken advantage after waiting a week for car to be fixed with extended warranty that was not honored due to dealership error of inputting information Taken advantage after waiting a week for car to be fixed with extended warranty that was not honored due to dealership error of inputting information with the external warranty company. The service staff/ representative told me several lies throughout the week when asked about repairs or update with status of vehicle with warranty of parts. When I arrived the Service representative was hiding under the service table claiming she was on the phone with the warranty company. This turned out to be false according to the warranty company phone call logs; not to mention this was unprofessional conduct for a staff member to be hiding under a work station. I asked several times to speak to financial staff in charge of paperwork for warranty and was given the run around as he is unavailable per the service representative. The service manager did not help resolved the matter. When I tried to resolve the matter by paying the cost of getting vehicle that was undriveable due to the lack of repairs those cost changed from one minute to the next the more I questioned the repairs/ diagnostic reports when clearly no work was done to vehicle over the past week. A tech actually was the one to help resolved the issue; after I witness the repairs being done I paid cost out of pocket and decided to handle leg work with warranty company on my own for possible reimbursement. This dealership will not receive my services or recommendation in the future. More