ALM CDJR Perry

Chip Lollis Chip was very helpful in helping my wife and I get a slightly bigger SUV and got me the payment I wanted. Thank you Chip! Chip was very helpful in helping my wife and I get a slightly bigger SUV and got me the payment I wanted. Thank you Chip! More

Traveling threw when my truck threw a Def light, stopped in and James Manard took care of us .He exsplained what was happening and we found out there was a recall he when my truck threw a Def light, stopped in and James Manard took care of us .He exsplained what was happening and we found out there was a recall he fixed it no cost to us. And I had been riding around with a light reading water in fuel. He also changed my filters .I was exspecting to be there all day but he got right on it . To my surprise the bill wasnt bad James got us back on the road. Thank you James... More

Service Staff and Manger are not professional Taken advantage after waiting a week for car to be fixed with extended warranty that was not honored due to dealership error of inputting information Taken advantage after waiting a week for car to be fixed with extended warranty that was not honored due to dealership error of inputting information with the external warranty company. The service staff/ representative told me several lies throughout the week when asked about repairs or update with status of vehicle with warranty of parts. When I arrived the Service representative was hiding under the service table claiming she was on the phone with the warranty company. This turned out to be false according to the warranty company phone call logs; not to mention this was unprofessional conduct for a staff member to be hiding under a work station. I asked several times to speak to financial staff in charge of paperwork for warranty and was given the run around as he is unavailable per the service representative. The service manager did not help resolved the matter. When I tried to resolve the matter by paying the cost of getting vehicle that was undriveable due to the lack of repairs those cost changed from one minute to the next the more I questioned the repairs/ diagnostic reports when clearly no work was done to vehicle over the past week. A tech actually was the one to help resolved the issue; after I witness the repairs being done I paid cost out of pocket and decided to handle leg work with warranty company on my own for possible reimbursement. This dealership will not receive my services or recommendation in the future. More

Bad experience A repair which should have taken a couple of hours turned in to three times that. Service Manager needs to learn some people skills. He has the dispos A repair which should have taken a couple of hours turned in to three times that. Service Manager needs to learn some people skills. He has the disposition of jack xxx. More

Bought a 2017 Big Horn Dwight Kenney was my sales rep. He was very professional, knowledgeable, and proficient at his job. This was a very low stress vehicle purchase. Dwight Kenney was my sales rep. He was very professional, knowledgeable, and proficient at his job. This was a very low stress vehicle purchase. No sales pressure at all. Got what I wanted for my trade with no drama. Thanks for the great transaction. More

Taken Advantage Of After waiting 4 weeks to get my $1800 extended warranty expiration date corrected which was their mistake,I had my undriveable 2012 Chrysler 200 to After waiting 4 weeks to get my $1800 extended warranty expiration date corrected which was their mistake,I had my undriveable 2012 Chrysler 200 towed for transmission repair. The service manager told me that he wouldn't do the warranty covered repair unless I allowed them to do the routine required maintenance of the transmission for $702 not including $100 deductible. I was quoted a price of $160 + tax from a reputable transmission repair business. Sincerely Jan More

rip-off dealer This place its a ripe off ,My family and i were on vacation from Fl and we ran into a problem with the alternator which needed to be replaced..We bro This place its a ripe off ,My family and i were on vacation from Fl and we ran into a problem with the alternator which needed to be replaced..We broke down right in front of Jeff Smith Chrysler Dodge in Perry GA,The service advisor told me i needed to come up with $1,250 to replace alternator and battery They were trying to take advantage of my situation which is bad karma for this business.I could not afford it but they still charged me $140 to diagnose the problem,Go figure another dealer ripping people off.But my sweet Lord never abandons me .We found a repair shop near by. Precision Tune Auto Care. on Russel Parkway ..Not only did they send a tow right away they also drove out with company car to pick my family up..and i was only charged half of what the dealer was charging me and they found that my battery was perfectly fine still.. I highly recommend Precision Tune Auto Care. on Russel Parkway to anyone who needs to have repairs done.Thanks to them we were able to continue on and enjoy our vacation... More

Extremely helpful and knowledgeable I stopped in at Jeff Smith Dodge in Perry, and spoke with Jason Thompson 850-653-5141 and Chip Lollis regarding a new 3500 RAM for specific towing pur I stopped in at Jeff Smith Dodge in Perry, and spoke with Jason Thompson 850-653-5141 and Chip Lollis regarding a new 3500 RAM for specific towing purposes. Both were fantastic, full of insight, and very personable to work with. Highly recommend stopping buy to speak with them if you are in the market for a new truck. More

best car buying ever!!!!!!!!!!Awsome On 06222017 around 7pm I contacted Jason Thompson and advised him what I was in the market for, with in min he called back saying I have just what u On 06222017 around 7pm I contacted Jason Thompson and advised him what I was in the market for, with in min he called back saying I have just what u wanted and sent pics by 9am the next morning we where approved and he meet us at the bank with the car.(above and beyond) at no time did we feel pressured and it was exactly what we wanted. Jason was a joy to be around and insured we had everything we wanted and the price cant be beat!!thanks Jason Thompson with all your help and I suggest if anyone is in the market for a new or used ride this is the man to see More

Chip Lollis best Salesman Chip Lollis made finding the Jeep I was looking for easy. He went out of his way to find the exact Jeep I wanted with everything I was looking for. N Chip Lollis made finding the Jeep I was looking for easy. He went out of his way to find the exact Jeep I wanted with everything I was looking for. Never tried to sell me more than I wanted. Chip is truly the best salesman and cares about his customers and actually listens. I am very happy I went to Jeff Smith to purchase my Jeep and very glad they had Chip Lollis to help me. I will definitely find Chip the next time a purchase a vehicle! Sincerely, Angela Ford More