ALM CDJR Perry

This was the absolute best service I have ever received from a service department at a car dealership they fit me in last minute went above and beyond and even though it was close to closing time offered from a service department at a car dealership they fit me in last minute went above and beyond and even though it was close to closing time offered a complementary wash. I asked about other work I thought maybe time to have done they told me it wasn’t necessary to do right now, this is a sign of true integrity and good business practices this will be my go to dealership from this point forward Jeff Smith Kia Rocks! More

I Got an great car at an amazing price! I had a good experience finding a great car at an amazing price! Rudy and the new salesman made me feel very confident with buying a car at Jeff Smith I had a good experience finding a great car at an amazing price! Rudy and the new salesman made me feel very confident with buying a car at Jeff Smith Kia. More

Great service I drove from Albany Georgia to Perry Georgia to have a seat belt replace on my Kia Optima and it was worth the trip everyone was so helpful and profes I drove from Albany Georgia to Perry Georgia to have a seat belt replace on my Kia Optima and it was worth the trip everyone was so helpful and professional and they did a great job you now have a customer life. More

Recall service Jane Crowe was very helpful and professional. She got me in and out real quick. I would definitely recommend service at this dealership.Very friendly Jane Crowe was very helpful and professional. She got me in and out real quick. I would definitely recommend service at this dealership.Very friendly bunch. More

Worst experience I’ve ever had I've never been so disappointed in a car dealership before. Prior to taking the 2 hour and 40 minute drive I spoke with two salesmen. I made it absolu I've never been so disappointed in a car dealership before. Prior to taking the 2 hour and 40 minute drive I spoke with two salesmen. I made it absolutely clear that I wanted the the Jeep my wife was interested in to be at a certain price for a certain amount of time. I even have the conversation in a text stream. So what happens? I get a congratulations, saying that they are all over my window for a car payment. So I ask again to verify before we drive all the way up there. Yes... So... I leave work 3 hours early, my wife leaves work 4 hours early, we pick up our children and embark on our journey to buy a new Jeep. We arrived to the smiles of our salesmen, who by the way were genuine and I truly believe were not trying to pull the wool over our eyes. I take a quick test drive while my wife fills out some paperwork with our children, and then it hits us. A little piece of paper with payment options no where close to what we discussed on the phone prior to our drive. Have I mentioned this drive is with an 11 month old and a 3 year old? Low and behold the rate was much higher than expected so I asked where the other bank rates where. No others were even attempted. Just the bank they normally deal with. So we then discuss our issues and utter disappointment that we aren't close to what we had discussed. The salesman then leaves and talks to the manager... This is where I go from disappointed to upset. The manager then returns to us with another payment options paper. What's changed you ask? The interest rates... fairly well I might add. What hasn't changed? Any number from this dealership. The vehicle price nor the trade in hasn't budged $1. I do consider myself a smart man and it would seem to me that if you are in the business of selling vehicles, you would try your hardest to make a deal with your customers. Do you think the manager budged on anything? Nope, he instead says let me pay for your gas for coming up here. The sad thing is, if he would've made us closer to what we would've wanted we would've driven away in a new Jeep. I wasn't heart broken by any means until as we were driving the 2 hours and 40 minute drive home and our 3 year old says, "Why aren't we driving our new Jeep?" Do yourself a favor. Find another dealership. More

Women & Women with Children BEWARE Everything about my experience was HORRIBLE! I am a woman who wanted to trade in a car for a SUV. It took 5 days to get my car AFTER PURCHASED! And I Everything about my experience was HORRIBLE! I am a woman who wanted to trade in a car for a SUV. It took 5 days to get my car AFTER PURCHASED! And I STILL don’t have any loan documents, but just had to make a payment to the bank yesterday after being promised 45 days payment free! I also had to pay my trade ins payment because of the lack of communication and the shadiness of the people who work there! Jeff Corker not only verbally abused me, he also scared myself & my little girl by slamming a door on us in anger. When I went back a few weeks later to try to get my handicap tag that was mine & promised to me, another man (don’t know his name) cussed at me and berated me because I was upset that I’d been lied to. Then a man named Jason stepped in, made him leave the room (at my insistence), then lied and said he’d handle everything and get back to me.....I still haven’t gotten that call! Nor any loan documents I signed and are legally entitled to a copy of. Women & women with children BEWARE! These people are horrible & just plain mean! All they want is your money, definitely not worried about respect, or your needs! Update: I was contacted today 5/8/19 by an employee at the dealership, just for him to ask me if he lied to me, I’m guessing after seeing this review! (they had the first one taken down) I of course said yes and he started talking combative to me. I hung up and HE CALLED BACK to try to talk to me rude some more! These men have anger issues!! More

horrible customer service Chronicles of the worst Jeep buying experience ever! The dealership who put the wrong vin number on there paperwork and had me come up here and fill o Chronicles of the worst Jeep buying experience ever! The dealership who put the wrong vin number on there paperwork and had me come up here and fill out more people work did not cancel the tag for the old vin and did not apply for a new one. I get something from the state about the old vin and HAD TO GO TO THE DEALERSHIP AGAIN to get this fixed. Had to miss work because I was riding Around on a tag that was not attached to the vin of my car. When I asked for some kind of compensation since it has been such a xxxx show the gm then blamed me for the fact THEY MESSED UP THE VIN and I quote said “you knew what you were doing” 🤔. THE ABSOLUTE WORSE PLACE TO BUY A CAR AT! More

Adrian Johnson I experienced great customer service on 4/5/19..From Adrian Johnson...told him what I wanted,and drove home happy with my new car?????? I experienced great customer service on 4/5/19..From Adrian Johnson...told him what I wanted,and drove home happy with my new car?????? More

WONDERFUL experience Chris Parker is awesome , he is friendly, knows his stuff and had us In and out quickly, anyone that goes needs to see Chris Parker Chris Parker is awesome , he is friendly, knows his stuff and had us In and out quickly, anyone that goes needs to see Chris Parker More

Great service department Service department team very knowledgeable, helpful and friendly. Wait wasn't too long but even during the wait the service department advisor checked Service department team very knowledgeable, helpful and friendly. Wait wasn't too long but even during the wait the service department advisor checked in with me and let me know what was going on with my vehicle at that time. More