ALM CDJR Perry

Worst maintenance department ever. Gave me BS about could not replace my warranty battery will never recommend going here to anyone. I've purchased all my cars from here and even my fa Gave me BS about could not replace my warranty battery will never recommend going here to anyone. I've purchased all my cars from here and even my family. As of today I won't buy another vehicle from them just a bunch of bull_ _ More

The service department at this dealership has to be the worst in Georgia. I was charged $1400 to replace a water pump that costed $276. The remaining $1100 was labor and fees!! Not to mention $200 to flus worst in Georgia. I was charged $1400 to replace a water pump that costed $276. The remaining $1100 was labor and fees!! Not to mention $200 to flush the radiator which should have been included with changing the water pump. I should have never came back to this place after they put the wrong oil in my car. Then tried to charge me for both. Please do your research and found a shop with reputable and fair people. I will never have anything done at this place again!! More

Quick and courteous service. Would recommend this dealer to friends and family. Would also consider for new purchase. Would recommend this dealer to friends and family. Would also consider for new purchase. More

Good team to work with great service very respectful felt like I was with family will definitely be recommending to my friends like I was with family will definitely be recommending to my friends More

I always have a total awesome experience! Very helpful and nice! 10/10 I recommend! Very helpful and nice! 10/10 I recommend! More

the most horrible buying experience of my life. bought a brand new truck with 153 miles on it, received a used truck with 1500 miles on it. they drove it out here for delivery instead of using a tr bought a brand new truck with 153 miles on it, received a used truck with 1500 miles on it. they drove it out here for delivery instead of using a transporter. arrived with a mechanical failure. Jason the disingenuous sales manager was rude and beligerent. No one returning my calls. I am seeking legal help. don't waste your time. More

Sales person presented a new ram truck for a specifiec price, as noted on the buy order. After agreeing to the price, which was presented with no other conditions, the sales person returned to informed us price, as noted on the buy order. After agreeing to the price, which was presented with no other conditions, the sales person returned to informed us the price reflected the stock wheels/tires and not the custom rims/wheels as presented. I am appalled at this reprehensible practice of changing the deal after agreement. We walked away disgusted with this dealership. More

There were so many warning signs that I should have walked away. Starting with them raising the vehicle price $5,000 on my way in after emailing about their ad. Next would have been the $2500 hidden ad walked away. Starting with them raising the vehicle price $5,000 on my way in after emailing about their ad. Next would have been the $2500 hidden add ons they claim they put on. Including a $700 “bed liner” that is so cheap and thinly coated it actually flakes off. False claims of 120 point inspections completed on used inventory. The vehicle I purchased had plenty of wrong with it when I purchased and could not produce any paperwork showing what was allegedly inspected. Brake lights were out upon delivery. Forgot to mention the 4 open recalls until I was about to drive away and then email me the following day asking me to sign a paper saying they informed me of the recalls and I chose to take delivery anyways which was false. They’ll tell you your trade in needs new tires reducing the value while the vehicle you’re looking at has tires that wouldn’t pass inspection in a month. Salesman did not disclose that there was only 1 key for the vehicle until time of delivery . He was actually very intelligent about hiding it from me the entire time so I would see how busted up it was. Told me at delivery they reached out to the customer that traded it in to see if he had the second key after 5 months of Jeff smith owning the vehicle. I even reached out a couple days after delivery bringing up several of the broken parts to see if they would do anything and they would not do the right there. This is that text book dealership that does not care about customers, just profit. I would recommend everyone stay away from this place. More

It was Jeff Smith Kia. Great customer service. Rudy, the sales person I worked with, has been awesome following up to be sure I have all my questions about my new Telluride answered the sales person I worked with, has been awesome following up to be sure I have all my questions about my new Telluride answered More

We originally came here (Kia) at the end of November/early December 2020. I was still working on my credit so it honestly wasn’t the best, but Roger did everything he could to get us in a bigge November/early December 2020. I was still working on my credit so it honestly wasn’t the best, but Roger did everything he could to get us in a bigger vehicle since I NEEDED it due to my kids. May 12 we got rear ended and it totaled the van. We only had it 6-7 months and it was BAD. We contacted Roger again, and explained the situation to him and asked if he could help get us in another one. Roger worked his magic yet again for us, and we are now in a 2021 Sorento! I haven’t had any dealings with anyone else, but let me say, Roger is AMAZING and a Godsend! If you’re looking for an upgrade, ask for him, tell him Cathy and Sadie sent y’all, and he’ll get you in something NEW and BEAUTIFUL fast! Trust me, you WONT regret it! As someone who gets horrible anxiety when it comes to dealerships, everyone here was fabulous and calmed my fears and nerves almost instantly, they make you feel at home and like family from the time you walk in the door, and here it is months later, and they still treat us the same! More