ALM CDJR Perry

Wonderful buying experience In the market for a used vehicle and very unhappy with another more corporate (multi dealership locations) group, I went to Jeff Smith looking for a u In the market for a used vehicle and very unhappy with another more corporate (multi dealership locations) group, I went to Jeff Smith looking for a used truck like the one I had been looking at at the other operation. I laid out what I wanted and the salesman went to work. He explained that he would gladly find that truck for me or for essentially the same price, put me in a brand new truck from their lot. We looked at the inventory and they did not have a truck that met my requirements. He then contacted a dealer who had the exact truck I wanted and got it to their lot for me to test drive. I wound up paying slightly less for this brand new truck than the other dealership had wanted for their used truck similiarly equipped. Next time I'm in the market, I'll call Jeff smith Auto firsr More

services was great. 100% My service experience was very great and very rewarding, I was happy with the peoples that were part of the service department.. I'm one happy costum My service experience was very great and very rewarding, I was happy with the peoples that were part of the service department.. I'm one happy costumer. More

Great customer service My salesman was great. They work hard to give you the best deal. Buying a car was beyond my expectations. Will buy from them again. My salesman was great. They work hard to give you the best deal. Buying a car was beyond my expectations. Will buy from them again. More

The present service manger is very, very racist, an I HAVE HAD A GREAT DEAL OF WORK DONE HERE..I RECENTLY HAD AN IGNITION LOCK CYLINDER AND NEW KEY MADE .MY CAR. STILL DOES NOT TURN ON BECAUSE THE I HAVE HAD A GREAT DEAL OF WORK DONE HERE..I RECENTLY HAD AN IGNITION LOCK CYLINDER AND NEW KEY MADE .MY CAR. STILL DOES NOT TURN ON BECAUSE THE CYLINDER GETS STUCK. IT WAS INSTALLED A MONTH.AGO.IT HAD A 2 YEAR WARRANTY. THE NEW SERVICE MANAGER SAID THAT HE WOULD NOT STAND BEHIND THE WARRANTY AND UTTERED A RACIAL SLUR. AND TOLD ME TO GET OUT OF HIS SHOP.DON'T USE OR BUY FROM THIS RACIST COMPANY. More

Great customer service My car buying experience was beyond my expectations. Great customer service from start to finish. If I could give them 10 stars I would. If you are in My car buying experience was beyond my expectations. Great customer service from start to finish. If I could give them 10 stars I would. If you are in the market for a car Jeff Smith Chrysler is where u want to go More

Best Dealership Ever I GIVE TEN STARS. They was so nice and they never gave up on me. With bad credit and little money down, I walked out with my dream car. I suggest anyo I GIVE TEN STARS. They was so nice and they never gave up on me. With bad credit and little money down, I walked out with my dream car. I suggest anyone to ask for Mr. Dwight. He is heaven sent. I thank God for them. I promise you will be a satisfied customer. More

Quick and easy Signed up at fairgrounds, was called by Arthur Deriso. Came in found truck close enough to what we were looking for, process was smooth and Hassel fre Signed up at fairgrounds, was called by Arthur Deriso. Came in found truck close enough to what we were looking for, process was smooth and Hassel free! Got a great truck, 😀 More

Great team of sales and service They have made my car buying experience a wonderful one. I was unsure of them at first but they really have gone out of the way to make my experience They have made my car buying experience a wonderful one. I was unsure of them at first but they really have gone out of the way to make my experience a wonderful one. More

Find another Dealer I bought a new vehicle here in 2009', tried to buy another in 2012' (waste of time), but gave them another shot in 2016 because they are local....but I bought a new vehicle here in 2009', tried to buy another in 2012' (waste of time), but gave them another shot in 2016 because they are local....but now Ive got the message.....Sales manager offers minimum book (KBB) for trade but expects 97% of MSRP for their vehicle. He claims that's how "their" market is performing, implying that KBB is wrong even though it is zip code specific. Also, ridiculous up charge for Nitro fill and appearance package. Seriously, do yourself a favor.....Find Another Dealer! More

Rip Off Went to trade in a vehicle the promised was worth a certain amount. When I get there they're not even offering half. After telling them I was insult Went to trade in a vehicle the promised was worth a certain amount. When I get there they're not even offering half. After telling them I was insulted, you'd think I was in the wrong. Attitudes changed, numbers changed. Then I called my salesguy a scammer and he got up out of his chair to argue with me. I almost believe that had I challenged him to a street fight he would have engaged. Sad, too, because I bought a car from them 5 years ago and wife just bought a car and it was probably the most pleasant buys of our life. When the young manager came in I told him I'd be filing formal complaints on the way I was treated and rather than talk me out of it he said I could leave! They would not do business with me. Completely shocked at my treatment. I only gave them a two because of how well they treated my wife. More