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ALM Athens
Athens, GA
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his dealership messed up the prices and made us resign a contract. We bought a vehicle a few weeks ago and traded in two vehicles that were both financed. Which we have text as proof they knew. We didn’t wa contract. We bought a vehicle a few weeks ago and traded in two vehicles that were both financed. Which we have text as proof they knew. We didn’t want to sit at the dealership all day and took the paperwork to the credit union on our own so we could bring them the check which is what we have done for the last 3 vehicles we bought. A week later the finance guy / general manger calls from a private line telling us we didn’t finance enough and they need another 20k. The guy then threats to report the vehicle stolen and is overall belligerent and cussing at my husband on the phone when he is told no. We agreed to 59 and the two cars , not 80k and two vehicles. This isn’t a small amount of money and our budget never allowed for more than this amount. Come to find out they screwed up and left the payoff on one of the vehicles off. Then the other finance guy calls and tells us that we told them to leave the car off, which doesn’t even make sense. Why would we give you a car as a trade and say leave it off. Then we asked for corrected paper work and they refuse to send it to us. All the paper work was signed over a week ago. The craziest part is that they said they would call the cops and say it’s stolen. Stolen from who … the credit union owns it ! I have never in my life had an experience like this before. More
Came to the dealership today after my son totaled my Camry last week.....and Justin and Linnon took great care of me. Justin met me at the door very friendly and introduced me to Linnon who went right o Camry last week.....and Justin and Linnon took great care of me. Justin met me at the door very friendly and introduced me to Linnon who went right on and did his thing helping me get into the vehicle that I wanted. My car will be here tomorrow so they put me in a loaner just like the car I have purchased. I wasn't wanting to trade in my old Mercedes C-Class because that car was paid for, but they gave me a really good deal! There were no gimmicks, no pressure to buy, and straight professionalism. I honestly just went in to look because I was going to the dealership in Gwinnett. I put the name in my GPS and found out they were here in Athens. The experience for me was refreshing! I will recommend others! You guys were very helpful in my car-buying experience! More
Tevin at ALM Athens was very helpful in helping me find the car that I needed. He asked the right questions and was genuinely interested in me getting the right car for me. the car that I needed. He asked the right questions and was genuinely interested in me getting the right car for me. More
They tried to sell me the car I was interested in for way more than it was worth. I was clear going into it what my budget was. They came in over $3000 from the budget. It turns out that they wanted to charg more than it was worth. I was clear going into it what my budget was. They came in over $3000 from the budget. It turns out that they wanted to charge me $1900.00 just because they were a Motor Trend Certified Dealer. Horrible approach. If they would have been honest about from the beginning, I wouldn't have wasted my time. Buyer beware. More
ALM Athens was great from start to finish. Tory Porcelli was my salesman. He took care of me and helped me get the exact truck I had been looking for. Billy, the General Manager was a huge hel Tory Porcelli was my salesman. He took care of me and helped me get the exact truck I had been looking for. Billy, the General Manager was a huge help as well. Really appreciate their service. Thanks guys! More
The General Manager, Sales team, to include the Sales Manager really step up to help! Great Job! I had to stop by on a trip from Florida and they were supposed to open at 9 am but when we pulled up a Manager really step up to help! Great Job! I had to stop by on a trip from Florida and they were supposed to open at 9 am but when we pulled up at about 8:30 they got us a loaner and got us on the road again within 30 minutes and then once my car was fixed they met me half way! Thank you so much More
on dec 7th,2022 I spoke to a salesman named Justin. I told him the kind of car I wanted and he took very good care of me. also, any questions I had he took care of any problems I had. I could call him I told him the kind of car I wanted and he took very good care of me. also, any questions I had he took care of any problems I had. I could call him anytime and he always answered the phone. he did not try to sale me a new car, he did what I wanted him to do. no Hassels. if you want a very good salesman, he is the guy. thank you Justin for all your help. More
Tory was a great help with us in finding our Chrysler Pacifica limited. He show us everything he had on the lot at that time he just did not have what I wanted. I told him exactly what I was looking for Pacifica limited. He show us everything he had on the lot at that time he just did not have what I wanted. I told him exactly what I was looking for. The color interior and exterior all the bell and whistles I wanted. I have been looking for sometime now. Even made a trip to Orlando to get one that was a bust. Tory went to work looking to find my wants. He call to tell me he believed he had found the van. It was the Chrysler Pacifica limited I that I wanted, Thank you Tory! I am very pleased. More