ALM Athens

The people in charge of responding to requests are very nice, and respond very quiclky nice, and respond very quiclky More

I just have to say that they have the best customer service there is, and the best possible attention, service there is, and the best possible attention, More

This kind of attention that this dealer gives, this way of addressing the user should be the model for all other companies that are dedicated to this business of addressing the user should be the model for all other companies that are dedicated to this business More

Thanks to the customer service crew for all the help and the information, and the nicest care, they're doing a really good job the information, and the nicest care, they're doing a really good job More

I just want to thank myles for everything he done for me he was very friendly and knew what he was doing. Thank you myles he was very friendly and knew what he was doing. Thank you myles More

Allen Smith was great he made sure to listen and got me in the perfect car in the perfect car More

This dealership seemed really great in the beginning, but after we selected the car that we wanted to look at and test drive, they were outrageously forceful in trying to get us to by the car. they definitel after we selected the car that we wanted to look at and test drive, they were outrageously forceful in trying to get us to by the car. they definitely didn't care to answer any of our concerns that we had about the car and they didn't even let us have the car diagnosed by a 3rd party mechanic. In addition the car was priced outrageously high for the year and the mileage of the vehicle. Overall there is no way that I would ever return to buy a vehicle from ALM. More

Were not willing to sell to another dealer that I would have bought the Jeep from... have bought the Jeep from... More

his dealership messed up the prices and made us resign a contract. We bought a vehicle a few weeks ago and traded in two vehicles that were both financed. Which we have text as proof they knew. We didn’t wa contract. We bought a vehicle a few weeks ago and traded in two vehicles that were both financed. Which we have text as proof they knew. We didn’t want to sit at the dealership all day and took the paperwork to the credit union on our own so we could bring them the check which is what we have done for the last 3 vehicles we bought. A week later the finance guy / general manger calls from a private line telling us we didn’t finance enough and they need another 20k. The guy then threats to report the vehicle stolen and is overall belligerent and cussing at my husband on the phone when he is told no. We agreed to 59 and the two cars , not 80k and two vehicles. This isn’t a small amount of money and our budget never allowed for more than this amount. Come to find out they screwed up and left the payoff on one of the vehicles off. Then the other finance guy calls and tells us that we told them to leave the car off, which doesn’t even make sense. Why would we give you a car as a trade and say leave it off. Then we asked for corrected paper work and they refuse to send it to us. All the paper work was signed over a week ago. The craziest part is that they said they would call the cops and say it’s stolen. Stolen from who … the credit union owns it ! I have never in my life had an experience like this before. More

Came to the dealership today after my son totaled my Camry last week.....and Justin and Linnon took great care of me. Justin met me at the door very friendly and introduced me to Linnon who went right o Camry last week.....and Justin and Linnon took great care of me. Justin met me at the door very friendly and introduced me to Linnon who went right on and did his thing helping me get into the vehicle that I wanted. My car will be here tomorrow so they put me in a loaner just like the car I have purchased. I wasn't wanting to trade in my old Mercedes C-Class because that car was paid for, but they gave me a really good deal! There were no gimmicks, no pressure to buy, and straight professionalism. I honestly just went in to look because I was going to the dealership in Gwinnett. I put the name in my GPS and found out they were here in Athens. The experience for me was refreshing! I will recommend others! You guys were very helpful in my car-buying experience! More