Back

AKJ Auto Sales

West Wareham, MA

not yet
rated
134 Reviews

2234 Cranberry Hwy

West Wareham, MA

02576

Directions
Sort by

134 Reviews of AKJ Auto Sales

November 10, 2014

Great for First Car! Nothing but the best! Wasn't pressured at all...I didn't even meet Ken until I had handed over the check to Katie. They fixed the couple problems that More

by tpc3656
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Healy, Katie Healy
Nov 27, 2014 -

AKJ Auto Sales responded

Thanks for the kind words and for sharing your positive experience with the rest of the world!

November 05, 2014

Awesome Experience! Can't praise enough AKJ Auto Sales and their crew of folks! I have NEVER had better customer service like I did with them. No pressure and always fri More

by jeepwalsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Healy, Katie Healy
October 28, 2014

Great Experience I don't normally do reviews, but I saw the not so great review someone left and I had to leave my own review to show others that not all negative revi More

by jgunn05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Healy, Katie Healy
October 16, 2014

Sophie's Choice Friendly, knowledgeable, curteous, and helpful. Couldn't have asked for a better experience, that's why we returned to Ken for this purchase. And More

by gallen60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sophie !!!!, Ken Healy, Katie Healy
Oct 24, 2014 -

AKJ Auto Sales responded

Thank you for your review of AKJ, we are always pleased to see another satisfied customer. We fully understand that in this industry we can't always please everyone 100%, however, we strive to do the best we can for every customer and every transaction we provide. We truly are trying to be a better alternative for peoples vehicle needs! We hope you enjoy your vehicle and do consider us for any future vehicle needs.

October 01, 2014

***NIGHTMARE*** If you enjoy MULTIPLE vehicle/part failures, MULTIPLE failed "repairs", SUGAR COATED "ethics" and spending THOUSANDS to be w/o transportation.....KEN' More

by cc65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ken Healy
Oct 24, 2014 -

AKJ Auto Sales responded

We are sorry that you had any issues after purchasing your vehicle. In order to resolve these issues, we need more information. We strive to address every concern and issue our customers have even when it is our of warranty or not related to the warranty. We have several third party licensed repair shops that work on our vehicles. Your review does not enable us to help resolve your issue, please feel free to contact us if we can be of any assistance.

Oct 24, 2014 -

cc65 responded

As I type this, at least two of the issues you "repaired" have returned, yet again, to render this vehicle undependable, a state it's been in since the day it was purchased. There are also two NEW ISSUES to add to the lengthy list of things wrong with it and yet, even as I read what is, in my opinion, your brand of "keyboard ethics" here in this forum, a voice message and more than one email Ive sent you regarding these persistent issues, remain unaddressed by you, in REAL LIFE. And I remain without dependable transportation, in REAL LIFE. If, by saying "we strive to address every concern our customers have..." you mean "we are more than happy to respond (with a condescending, arrogant, self-righteous attitude) to emails and voice messages that we FEEL LIKE responding to, and will ignore those we deem bothersome and/or likely to cost us more money, leaving the customer hanging without so much as a word of reply, for weeks on end...." then yes, I'd have to agree with you. you are very very concerned.

September 22, 2014

2004 Kia Sorento HONEST !! yes, I said honest ! Family friendly, Good selection, NO PRESSURE, willing to work with you. My wife, who HATES car dealers, (you know the t More

by marksniper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Healy, Katie Healy, Nancy Harding
Oct 01, 2014 -

AKJ Auto Sales responded

Thanks Mark, I am glad everything worked out and your wife loves her Kia. Enjoy!

September 02, 2014

Cordial & Efficient Dealership This dealership is excellent! There was no pressure to buy and everyone there was very cordial. I found a car on my first visit and had it on the road More

by BBSB123
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken, Katie Healy
August 10, 2014

Scion TC07 No pressure. Great service. Helpful. Go there they will treat you right, you wont be disappointed. They have my business from now on! good day More

by hta3ci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Healy, Katie Healy, Nancy Harding
August 06, 2014

Excelleny deal and a GREAT family business! I have "window shopped" this dealer on several occasions and have NEVER been pressured! I finally found one in my price range and am thoroughly impres More

by christopher.childresssr.1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Healy, Katie Healy, Nancy Harding
June 04, 2014

Not your stereotypical "Used Car Dealer" After looking for a used car at other dealers around the Cape and being rushed and pressured by all I was happy to find AKJ Auto Sales. They are a br More

by jedi4ced
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Healy, Katie Healy
...
10
...