ACE Ford
Woodbury, NJ
Filter Reviews by Keyword
By Type
Showing 186 reviews
I purchased my Ecosport at Ace ford October of 2019. I have been extremely pleased with my experience with everyone at this dealership from the sales person who was amazing, to the service people who were have been extremely pleased with my experience with everyone at this dealership from the sales person who was amazing, to the service people who were equally amazing. Just had car in for Service, they had me in at out of there in no time and they really put a personal touch to their service!!!!so happy a purchased my vehicle from Ace! More
New Lease Leased a new 2020 Explorer and did mostly everything via email or text, could not have been happier. I have leased or purchased many vehicles from AC Leased a new 2020 Explorer and did mostly everything via email or text, could not have been happier. I have leased or purchased many vehicles from ACE and will continue that with another lease in September. Family run and I will not look any place else. More
Worst service ever. I had my 2011 Taurus in to replace third brake light. They broke the piece on my window and charged me for a new window. The light kept falling off th I had my 2011 Taurus in to replace third brake light. They broke the piece on my window and charged me for a new window. The light kept falling off the window and they had it back 3 times and couldn’t get the light to stay up. They refused to help me anymore. We fixe it ourselves. More
This dealer and staff are the best I've ever had experienced for servicing my vehicles. I've been with ACE Ford for 30 years and have never had an issue they couldn't solve. Great customer service a experienced for servicing my vehicles. I've been with ACE Ford for 30 years and have never had an issue they couldn't solve. Great customer service and pricing. Totally satisfied with their customer service. More
They always go above and beyond my expectations. I recommend them very highly. The folks at ACE are the best, very accommodating and always friendly and helpful. recommend them very highly. The folks at ACE are the best, very accommodating and always friendly and helpful. More
very good they hook me up with replacement tires. since the one on my vehicle had been recalled. got me a rebate on the replace tires and from ford they hook me up with replacement tires. since the one on my vehicle had been recalled. got me a rebate on the replace tires and from ford More
Ace Ford Service is part of Ford Quicklane Services. Now with that said they have a price Guarantee on tires and they claim they will beat any other tire price you may get from their competitor, just bring with that said they have a price Guarantee on tires and they claim they will beat any other tire price you may get from their competitor, just bring in the quote. I did and the catch is you must pay full price and wait 10 to 12 weeks for your refund. In short wherever you got your best price just buy there and No waiting for a refund is involved. More
Fast and easy process Nice folks cool cars to look at while waiting on the process did a great job on the detailing of my Ford escape so far I'm happy with my purchase. Nice folks cool cars to look at while waiting on the process did a great job on the detailing of my Ford escape so far I'm happy with my purchase. More
The Service was very good, the time they had my car was very good. Communication with my husband on what was wrong & costs was very good! Shame it wasn't covered by my extended warranty, that $670 bucks hu very good. Communication with my husband on what was wrong & costs was very good! Shame it wasn't covered by my extended warranty, that $670 bucks hurt! I didn't give 5 Stars because I was given a "loaner" Escape, which I absolutely needed. However, I was never told that the "loaner" would cost me $90.00! It's written right on the keys, "loaner". If I loan someone my car, I bet they wouldn't expect a bill when returning it! You gave me a rental, not a loaner! Personally, when I'm giving you the business of Service on my car, lending me a car really isn't too much to ask! I see courtesy cars all over. My warranty wouldn't cover that either since the Service wasn't covered. I would have appreciated being told of the additional costs! Right now, 90 dollars could go towards the additional medical bills I have for my cancer treatment. It would have been nice if it was explained you were charging me for the "loaner!" More
Ace Ford has been my favorite place to buy and service my cars for the past 30 years. I have a great experience and meet the most helpful people EACH AND EVERY TIME! Quality cars and quality people! cars for the past 30 years. I have a great experience and meet the most helpful people EACH AND EVERY TIME! Quality cars and quality people! More