ACA Cars of Dublin
Dublin, CA
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17 Reviews of ACA Cars of Dublin
I love ACAcars. they are the best. This is my 2nd purchase. I got a great price. The financing was easy & fast. Great people, great customer service. I'll be back again. purchase. I got a great price. The financing was easy & fast. Great people, great customer service. I'll be back again. More
Bay Area Auto World/ ACACars personnel were very helpful in finding the right vehicle, and the loan in closing my credit application. Thank you for your help. in finding the right vehicle, and the loan in closing my credit application. Thank you for your help. More
my time working with their agent was really nice. They took good care of me from the start. Everything worked out fine. Michael and Alex were great! they were honest and not pushy. thanks took good care of me from the start. Everything worked out fine. Michael and Alex were great! they were honest and not pushy. thanks More
Bought a Jeep liberty, broke down on the way home gave them a call from the side of the road, they offered no help but to take it to their garage 70 miles away from where I was,it had a bad wiring harness them a call from the side of the road, they offered no help but to take it to their garage 70 miles away from where I was,it had a bad wiring harness that cost $383 parts and labor,then 2 bad coolant hoses a couple weeks later $280 parts and labor, a window on a rear door that came off the track, I haven't fixed yet. For a 2005 vehicle with 70000 miles it sure seems like a lot wrong with it. They had me sign a paper saying there was no warning lights on when I test drove it, the one for the harness came on 10 miles into my trip home, I should have known not to sign that, buyer beware, warning lights can be cleared temporarily by using a code reader or disconnecting the battery. More
After submitting an online financing application and following up with the requested documentation (which we had to call them 5 days later to inquire about before they asked us for it), another week wen following up with the requested documentation (which we had to call them 5 days later to inquire about before they asked us for it), another week went by and we called to follow up and they hadn't even LOOKED at our application. HORRIBLE customer service. They appeared to have decent cars, but based on some other reviews I'm glad we never had the opportunity to find out. More
I have bought a few cars from ACA Cars' auctions over the last twelve years. I like auctions and every few years I forget how bad the cars are from this place and each time I'm hopeful that this time it will last twelve years. I like auctions and every few years I forget how bad the cars are from this place and each time I'm hopeful that this time it will be different. But, every car I have bought from this auction has had major problems. It's definitely more than a coincidence and I have since heard that most of their cars are cars that would not sell at dealer auctions because they're rejected by dealers who actually inspect them...or they're repossessed and often trashed. My last experience I will not forget so I won't be bidding on any more cars there. Once again, I was passing by and saw that the auction was going on and ended up bidding on a car I had not inspected (yes that's my fault). But, as the bidding progressed, I bid (my 1st bid) $5100 and someone else bid 5200 and then they asked me for a bid of $5300; I said NO. Well, I was out of the bidding at that point but, as it turns out, the other bidder at $5200 backed out! I believe that was NOT a real bidder but planted by the auction to drive up the bidding. They insisted (under threat to take me to court) that I buy the car at $5100 (+10%). Why would any auction let buyers back out of any bid unless it was their own planted bidder?? I saw time after time this happen again where bidding will run up then trickle back down (to a real bidder)...or bidding will 'fade away' with no real buyer...and the car returns the next month. Once again, since this experience, others who seem knowledgeable have said that they do have phantom bidders planted at this auction. Anyway, once again hopeful the car would be ok, when I looked inside the car (after the auction) well, there was unidentified 'stuff' on the back seat (throw-up it looked like) and there was no way I was going to bring home a car for my son in that kind of condition...after some hours of negotiation, I still ended up loosing $1275 on canceling the sale. Absolutely a ridiculous process I would not recommend to anyone. Auction regulators need to inspect their selling process. More
These dealers are total thieves!!! Never ever buy from them! They lied to us and told us our car was inspected and it started smoking three days later, needs over $1000 of repairs and is actually missing them! They lied to us and told us our car was inspected and it started smoking three days later, needs over $1000 of repairs and is actually missing a part. Thieves! and liars! Now we are taking them to small claims court! Save yourself the time and money and suffering and DONT EVER BUY FROM THEM! More