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AAA Auto Buying Service

Charlotte, NC

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726 Reviews

6600 AAA Drive

Charlotte, NC

28212

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726 Reviews of AAA Auto Buying Service

September 11, 2017

Nelson was on my side and professional This type of car buying is the wave of the future. The delivery process exceeds expectations. Price is the only unknown as compared to dealership. More

by Russell Crane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Baucom
Sep 27, 2017 -

AAA Auto Buying Service responded

Russell, thank you so much for letting us know about your experience with AAA Auto Buying! We are so glad Nelson and our team exceeded your expectations and provided professional service as you purchased your vehicle. Please let us know if you need anything in the future!

September 08, 2017

Another great experience with AAA Auto Buying. My family previously used AAA to buy a car in 2010 and when it was time to replace our other car in August we turned to AAA again. Jimmy was great to More

by NDJeff02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Galati
Sep 20, 2017 -

AAA Auto Buying Service responded

Thank you so much for your great review of AAA Auto Buying, and for choosing to use our service again. We are glad to hear that Jimmy was able to find the Honda you were looking for, and that the entire process went smoothly. Please let us know if you need anything in the future!

September 08, 2017

Jimmy from AAA never disappoints We have used AAA twice now for our last two cars. Jimmy was great to work with and has exceeded our expectations. No more hassles More

by Ruccigal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Galati
Sep 20, 2017 -

AAA Auto Buying Service responded

Thank you for your great review, and we appreciate that you have chosen to purchase vehicles multiple times through our AAA Auto Buying service. We are so glad that Jimmy was able to give you a hassle-free experience. Please let us know if you ever need anything else in the future!

September 07, 2017

The best sale person in the world. I enjoyed working with Mrs. Pichardo.She was very professional. And she answer all my questions that i ask her, about the car. I was interest in.And i More

by Pam123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidy Pichardo
Sep 20, 2017 -

AAA Auto Buying Service responded

Pam, thank you so much for your great review of Heidy and your AAA Auto Buying experience. It is wonderful to hear how Heidy provided such great service while finding the vehicle you were looking for. Please let us know if you need anything in the future!

September 02, 2017

pleasant buying experience Heidy made this the best car buying experience I've had. I don't like the endless hours waiting at a dealership and was hesitant about buying online. More

by KP16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidy Pichardo
Sep 08, 2017 -

AAA Auto Buying Service responded

Thank you for letting us know about your experience with Heidy and the AAA Auto Buying team. We are glad to hear that Heidy took the extra step to gather everything you needed on the car you wanted and that the vehicle delivery went smoothly for you. Let us know if you need anything in the future!

September 01, 2017

"Easy Peary" AAA did it all. I never left my iPad or chair. They even brought the car to my front door. No hassle no fuss ... I would do it all again. More

by Chief Mickey Charlie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Baucom
Sep 07, 2017 -

AAA Auto Buying Service responded

Thank you for this great review of our AAA Auto Buying service. We are glad to see your experience was hassle-free and that Nelson was able to provide a great concierge experience. Please let us know if you need anything in the future from us!

September 01, 2017

My 2nd car from AAA Auto Buying Service This is the second time I have purchased a car thru AAA Auto Buying service. Nelson Baucom was able to find the car that was exactly to my specificat More

by dat16
Recommend Dealer
Yes
Employees Worked With
Nelson Baucom
Sep 08, 2017 -

AAA Auto Buying Service responded

It is great to hear that you had such a wonderful experience with Nelson while using our Auto Buying Service and that he was able to go the extra mile to find exactly what you were looking for. Thank you for this great review and please let us know if you need anything in the future.

August 30, 2017

Another Great Experience Just yesterday I took delivery of a 2017 Toyota RAV4 Hybrid Limited, which is the second vehicle I've bought through AAA Auto Buying Service. It is More

by Bill French
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Martin
Aug 30, 2017 -

AAA Auto Buying Service responded

Bill, Thank you for letting us know about your experience with car buying through AAA Auto Buying. We are glad to see that in both purchases with us you were able to find a great deal and also receive help and advice from Al. Thank you again for this review and please let us know if you need anything in the future.

August 30, 2017

Easiest car purchase ever We knew what we wanted, and I called Tommy Ballard. Within a couple of calls, emails and a short time; we were given a great offer and made the decis More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Belk, Tommy Ballard
Aug 30, 2017 -

AAA Auto Buying Service responded

Bob, thank you for this great review of both Tommy and John! We are happy that AAA Auto Buying was able to take the stress out of car buying and make it a great experience for you. Please let us know if you need anything in the future!

August 29, 2017

Another great experience! This is the second car I have purchased through AAA, and the second time I have been fortunate enough to deal with Nelson Baucom. He made the entire More

by DrT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles. Wilbraham, Nelson Baucom
Aug 29, 2017 -

AAA Auto Buying Service responded

Thank you for your kind words regarding Nelson and for continuing to purchase your vehicles through AAA Auto Buying. We are always happy to see that our customers had an easy car buying experience from the very beginning of the process to the time the vehicle was delivered. Please let us know if there is anything you need in the future!

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