AAA Auto Buying Service
Charlotte, NC
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726 Reviews of AAA Auto Buying Service
CAR BUYING EXPERIENCE AT AAA My car buying experience was with Nelson Baucom. I noticed this service was available from the AAA website and decided to try it out. Before trying t My car buying experience was with Nelson Baucom. I noticed this service was available from the AAA website and decided to try it out. Before trying this service, I was quite skeptical, however, after my first conversation with Nelson, he made me feel comfortable and reassured. The process of trading-in my current car and buying a new one went very smoothly from beginning to end, once I decided what I wanted. My new car was delivered to my home and my other car was taken away, without being bullied by a car dealership who attempted to charge me more that the price I paid for my brand new 2018 BMW. The day of delivery went just as smooth as the buying process. I was a little nervous about handing off my old car and a big cheque to the AAA driver, but I was quite surprised, Mr. Johnny was very likable, knowledgeable and showed me the basic operation of my new car so I could drive it to work the next morning. He had all the necessary papers for me to sign, right there in my living room. I would definitely use or recommend the AAA Car Buying Services to anyone who is thinking of buying a car. More
Purchase Experience Purchasing a new car by working with George McGimsey at AAA was a real pleasure. He was professional, found exactly the car I wanted ( and extras!) w Purchasing a new car by working with George McGimsey at AAA was a real pleasure. He was professional, found exactly the car I wanted ( and extras!) within my budget. He kept me informed at each step. Having the car delivered to my home by a great couple, Larry & Linda, was a true bonus! The paper work was completed in no time. I recommend this to all members. Thank you to George and AAA. More
Outstanding Car Buying Experience - Twice! In 2016 we decided to purchase a new Subaru Outback, We went to our local Subaru dealership where the salesman was extremely aggressive in insisting w In 2016 we decided to purchase a new Subaru Outback, We went to our local Subaru dealership where the salesman was extremely aggressive in insisting we purchase the car that day if we wanted the best price. Being put off by this we left and then a friend from Phoenix told us about AAA Auto Buying service. She enthusiastically told us all about her recent experience getting a new vehicle through them without all the hassle and pressure of going to the dealership. So we contacted North Carolina AAA Car Buying Service and Tommy Ballard was our salesman there. Through him we ended up getting a new 2017 Subaru Outback Limited with all the bells and whistles we wanted for a great price. Best of all though, Tommy arranged for everything to be done for us including delivery of the new vehicle right to our front door! Needless to say we were very impressed and happy with the whole experience. We loved our new Subaru and had owned it just over a year with less than 10,000 miles when an out of control driver hit us almost head on. Thank God for the Subaru's instantaneous air bag and side air cushion deployment, safety belts and overall super safety features and design! Although we had a couple minor injuries neither my wife or I were seriously injured in what otherwise could have been a very serious, if not fatal accident. So we called Tommy Ballard again. In one day he found us another new 2017 Subaru Outback Limited with all the same options and features, plus a few more, than we had on our previous Outback. Even better news was that this time it cost even less than the one we got last year!!! Thanks to Tommy and all the North Carolina AAA Car Buying experts for helping us out. We hope we don't have to get another one anytime soon. However, if we do you can bet our first call will be to AAA Auto Buying Service and Tommy Ballard!!! More
Best car buying experience ever My old car died suddenly and I needed a replacement. I hate dealing with salesmen at dealerships. My brother-in-law told me of a good experience his My old car died suddenly and I needed a replacement. I hate dealing with salesmen at dealerships. My brother-in-law told me of a good experience his prospective son-in-law had buying through AAA. The next day I called AAA just to see how their service worked. After he explained, I told him what I was looking for. It turned out that what I wanted was in very short supply, but tAAA happened to have one on-site in their own inventory. He have me a price, which I felt was very (very) good based on research I had spent the last few days doing. I said "How quickly can I get it?" and he said "How about tomorrow morning?". At 11:00 the next morning the car was in my driveway, having been driven from their site about 150 miles away! It was clean, filled, and ready to go. Paperwork was done in 15 minutes and I had my car! Can anyone ask for more than that????? More
Excellent consistency!!! I've purchased at least six new vehicles from George at AAA and it seems like each time it gets easier and more enjoyable. His attention to detail and I've purchased at least six new vehicles from George at AAA and it seems like each time it gets easier and more enjoyable. His attention to detail and consistent 100% customer satisfaction approach will keep me coming back. Now my children are buying cars from him. Keep it up George!! More
Couldn't have made it easier, I was unable to visit the dealership with a baby on the way (1 week overdue), Jimmy and Henry facilitated the purchase to complete satisfaction. After I was unable to visit the dealership with a baby on the way (1 week overdue), Jimmy and Henry facilitated the purchase to complete satisfaction. After delivering the vehicle to us 2 hours away, Jimmy made this "the easiest purchase we've ever made". Our gratitude and best wished to his team. More
3rd times a charm This is now the 3rd vehicle I have bought from AAA. The process is super easy and I never left my own home. Did everything on my computer and Nelson This is now the 3rd vehicle I have bought from AAA. The process is super easy and I never left my own home. Did everything on my computer and Nelson Baucom made it as straight forward & easy as could be. More
It was the best car buying experience I’ve ever had I’m 64 and have purchased quite a few vehicles since age 16. Tommy through AAA made this the smoothest, most efficient , least time consuming and g I’m 64 and have purchased quite a few vehicles since age 16. Tommy through AAA made this the smoothest, most efficient , least time consuming and greatest cost savings of all my automobile transactions. He then delivered the car to my home where we completed the sale in less than 15 minutes. The service i received was much more than expected and definitely appreciated. I will tell all my friends about this great experience and obviously use Tommy & AAA the next time I go car hunting. More
Fantastic service I called on a Monday, just to see how the service works. They delivered exactly what I wanted on Thursday. I hate dealerships and car sales people. I called on a Monday, just to see how the service works. They delivered exactly what I wanted on Thursday. I hate dealerships and car sales people. I loved working with Alan and AAA. It was painless, simple, zero hassles, and I am very happy with the price. I'll never buy a car from anyone else. More
Car for my son. Greg and Nelson were so wonderful. They were professional and informative. There was no pressure is the buying process in any way. I definitely will b Greg and Nelson were so wonderful. They were professional and informative. There was no pressure is the buying process in any way. I definitely will buy from them again. More