AAA Auto Buying Service
Charlotte, NC
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726 Reviews of AAA Auto Buying Service
Very professional. Quick response. Tim updated me on new information very fast. I have had a wonderful car buying experience with Tim. Tim also informed me of ToyotaCare. He let me know that I can still as information very fast. I have had a wonderful car buying experience with Tim. Tim also informed me of ToyotaCare. He let me know that I can still ask him for help with my new car. More
This is the second car that we have purchased through AAA. Jerry was extremely attentive, has a great sense of humor, and is great at follow-up. I definitely would recommend this service and Jerry espe AAA. Jerry was extremely attentive, has a great sense of humor, and is great at follow-up. I definitely would recommend this service and Jerry especially to any buyer out there! The delivery agent was also extremely professional and handled the paperwork process efficiently. More
easy purchase. easy transaction. no haggling and wasting my time while the salesman checks with the manager. Tim answered all of my questions easily. a nice way to buy a car. wasting my time while the salesman checks with the manager. Tim answered all of my questions easily. a nice way to buy a car. More
We purchased a new automobile during the first week of December through AAA Buying Service. This is our 5th or 6th purchase through AAA--and it reminded me why my entire family of drivers keeps using AAA. December through AAA Buying Service. This is our 5th or 6th purchase through AAA--and it reminded me why my entire family of drivers keeps using AAA. As always, it was a great experience. Nelson is so responsive and works hard to find precisely the vehicle I wanted and at a great price. I did a trade-in this time and was completely satisfied with the trade-in value he was able to negotiate. Knowing how hard it is to get new cars in the current market (and a high-in-demand Prius at that!) we were delighted by how quickly and efficiently the process worked--well before I expected the "supply chain" to work in my favor. The driver who delivered the car to our driveway is so kind and a joy to greet (again). Thank you again to Nelson and AAA for making the car-buying experience so comfortable and pleasant. I highly recommend! More
The entire experience was pleasant and stress free. This is the second time that we have used AAA. Jerry was prompt in contacting us, kept us updated on the progress and took time to listen to what we want is the second time that we have used AAA. Jerry was prompt in contacting us, kept us updated on the progress and took time to listen to what we wanted in the vehicle. We really enjoyed talking to him, he is a very good people person, and a good small talker. Despite the shortage of new vehicles, he found just what we were looking for. The exchange of our trade in vehicle for the new vehicle took place at our home and the person who delivered the new vehicle was very friendly, although not able to explain some of the vehicles features like we were hoping for. More
Exceptional experience from beginning to end. Tim smoothly addressed every issue from finding the right vehicle (not an easy task during a time of supply chain issues), to date of delivery, rates/loa smoothly addressed every issue from finding the right vehicle (not an easy task during a time of supply chain issues), to date of delivery, rates/loans, car trim and addtnl options. Not one bit of the hassle/anxiety of the traditional buying experience - I recommend AAA Car Buying Program and Tim Pallay 100%...6 stars? 7 stars? [THANKS TIM!!] More