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AAA Auto Buying Service

Charlotte, NC

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726 Reviews

6600 AAA Drive

Charlotte, NC

28212

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726 Reviews of AAA Auto Buying Service

August 30, 2020

Could not have been easier. Got what I wanted delivered to my driveway. Wayne offered more for my trade in and a better price for the new car than CarMax. Was truly hassle free. Have already recommended AA More

by Samimim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samatha Dash. Insurance , John Wayne Gulledge
August 28, 2020

Greg and Brian were very helpful and considerate. They were able to answer any questions I had. I was able to purchase a car with their assistance. More

by Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Pence, Brian Barry
August 27, 2020

Wayne has done it again! He was able to find us a great car, at a great price and organize everything from finance to plate and tags. Car buying has never been easier! More

by Le_Chap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Wayne Gulledge
August 27, 2020

Nelson is the best!Always answered my many, many Nelson is the best! Always answered my many, many questions honestly and calmly with absolutely no pressure. Just what a buyer would want. Amazing co More

by woodruffew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Baucom
August 27, 2020

I purchased a Toyota RAV4 from Gerard Apadula and it was delivered on August 17, 2020. The vehicle had not been detailed and was filthy inside from tobacco smoke and the floor mats were missing. The vehicle More

by Ronnie Money
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gerard Apadula
Sep 16, 2020 -

Ronnie Money responded

I have to thank management at AAA Auto Buying for responding to my complaint in a positive way. They supplied the floor mats as requested and reimbursed me for having the vehicle detailed/cleaned locally. I retract my statement regarding never buying a vehicle from AAA but if I do decide to I will be a little more picky about who I deal with. As far as recommending AAA Auto Buying the best I can say is they did make it right and thats the most you can ask from any company.

Sep 21, 2020 -

AAA Auto Buying Service responded

Hey Ronnie, Thank you for giving us a chance to make your situation right. We are happy that we could help correct the issues you had prior and have to apologize again that you had this experience in the beginning. We look forward to helping you in the future if you decide to let us assist you in any future car buying needs. We hope you enjoy your Toyota!

August 26, 2020

Rachel was a tremendous in helping us purchase a 2020 Honda CRV. In 24 hours or so, she located the car we wanted and obtained great financing. They came all the way to Carolina Beach to deliver our car. More

by eddiecapel
Recommend Dealer
Yes
Employees Worked With
Rachel Lemos
August 21, 2020

I love the car. I fell in love with it online. But we live like 2 1/2 hrs away. By the time that we get off work they would be closed. That didn't deter them. They sent us over application and we did eve More

by April.cortinas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Lemos
August 21, 2020

Ms. Lemos was most kind and responsive when we contacted AAA Auto Buying. She was efficient and the consummate professional in her dealings with us during the entire process. Outstanding customer service an More

by ncraleigh10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Lemos
August 19, 2020

I have used him for the last 5 cars, he is the best in the business. Will continue to use him for every purchase. 5 stars More

by cjyomtob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Wayne Gulledge
August 19, 2020

I purchased a 2020 Acura MDX Technology package. The AAA Buying Service was a huge relief after spending a day at an Acura dealership trying to figure out which model to get. Buying a car consists of 3 m More

by L. O.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Baucom
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