A&T Chevrolet - Service Center

I just finished up getting 1 of my 2 cars inspected here. My first one car’s tires failed it so I will be bringing it back once I fix this issue. Where the real problem lies is in the second car I brought. T My first one car’s tires failed it so I will be bringing it back once I fix this issue. Where the real problem lies is in the second car I brought. They called me and told me that I needed a side marker replaced before the stickers would be put on the car and it would be a 40 dollar job. I told them to hold off while I checked the price of the part which was 5 dollars at advanced. I called them back and left a message at their service center which might have not gone through since they called me back 40 minutes before the center closed. They asked if I would call them back so they could finish the job, but I missed the call. Instead of waiting for a confirmation, they went ahead and did it anyways. It may only be 50 dollars more than I wanted to pay, but it was the idea that they didn’t get my consent before proceeding with the job. Great service up until that mistake. Would have been a 5 star. More

I had my Equinox detailed and the front wheels still had brake dust on them. I’d prefer the team take a longer time and do it right than try to rush through it, especially for the price charged for a small brake dust on them. I’d prefer the team take a longer time and do it right than try to rush through it, especially for the price charged for a small SUV. More

Great Place To Get Service With 4 cars to maintain it is great to know that these guys will take car of them. Love the complementary vehicle inspection with service and advising With 4 cars to maintain it is great to know that these guys will take car of them. Love the complementary vehicle inspection with service and advising you what is needed now or in the future. More

"outstanding" Hi George. Just wanted to let you know you have the greatest service team, anywhere in PA. You have the cleanest and most organized shop I have every Hi George. Just wanted to let you know you have the greatest service team, anywhere in PA. You have the cleanest and most organized shop I have every seen. Scott the service tech that worked on my truck explained every detail that was done to my complete satisfaction. I can really trust you guys to take good care of my Silverado. Thanks again, and keep up the great work. Russ More

Story of two service mgrs I bought a used Chevy Silverado from this dealership with a 12 month bumper to bumper warranty. I took it in for service as the front bumper was loose I bought a used Chevy Silverado from this dealership with a 12 month bumper to bumper warranty. I took it in for service as the front bumper was loose and looked like a clip was missing that held it to the body. The 12 month warranty is set to expire in May. I took the truck in in March. I was well within the warranty period. When I went to pick up the truck I was informed by the auto body shop mgr, Tom, that it would cost me $450 to fix. I explained to him that this did not happen while I owned the truck and it was still under a bumper to bumper warranty. He was totally unwilling to except the terms of my bumper to bumper warranty and refused to fix the problem unless I paid $450. He never offered to work with me. He seemed like he couldn't wait to get rid of me. I finally asked to speak to the Service Mgr George. Tom lied to me and told me George was out to lunch. I walked past Georges office and surprise, surprise, George was in his office. My story turns positive here. I explained to George how I felt totally disrespected by Tom and that I wanted my truck fixed under the terms of my warranty. George led me outside and looked at the bumper. He told me he would get back a hold of me in a couple days but would try to work things out. He was totally friendly and interested in keeping me as a satisfied customer. I never once felt that from the auto body mgr, Tom.. George got a hold of me a few days later and we set up a time I could bring it in for the repair under warranty !! I rated this dealership a 4 out of 5 because of George and his willingness to satisfy a customer. If I had to rate it based on their auto body shop and its mgr., Tom, I would have rated it a zero !! George is a credit to A&T Chevy and I would recommend that people search him out with your concerns. His workshop is top notch. If you have to deal with A&T's auto body and their mgr Tom, Good luck !!!! More

Great Service Department Worked with Matt on a scheduled maintenance for my Malibu. He called me back to offer the Pa Inspection a few months early. He thought out of the box Worked with Matt on a scheduled maintenance for my Malibu. He called me back to offer the Pa Inspection a few months early. He thought out of the box, which helped me not to have to came back for a second visit in a couple months. I appreciated that. Also helping me with two other issues with the car. Very nice to deal with. Thanks Matt. More