A Better Way Wholesale Autos
Naugatuck, CT
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 995 reviews
Dirty cars and the place was a madhouse We were looking a Honda Element and according to the website the cars was available. When we drove over it was not and was sold at least a week before We were looking a Honda Element and according to the website the cars was available. When we drove over it was not and was sold at least a week before. We had sent emails to the dealership and got nothing in return. We then decided to look at a few other cars and two were brought down from the main lot. Didn't hear the cars start up so I don't know if they turned over hard or not. When we went to look at the cars we were pretty disgusted at the cleanliness of the two, both were filthy inside and out, both had body damage and or paint damage, and one had a smell I couldn't identify. Both were overpriced for their condition. When we said were financing and told her how much we and in our budget she then tried to get us to spend outside our budget to get a nicer vehicle because we would not find a car for that amount. I will never recommend this dealer to anyone. More
Best salesman ever!!!! Steeve was very helpful and professional! He not only helped us find the best car but he went above and beyond! On our way to look at the car our othe Steeve was very helpful and professional! He not only helped us find the best car but he went above and beyond! On our way to look at the car our other car broke down. Steeve came and picked us up. When we arrived he showed us another car that he thought we would like better. (And he was right) after signing all the paperwork and closing the deal he then brought us to Enterprise so we could rent a car (being our other one had to be towed and the one we just purchased was waiting on paperwork) while at Enterprise Steeve waited with us the whole time to make sure that we were not left stranded!! So again this goes to show you that there are still good people out there and Steeve is certainly a great person / salesman!!! I would highly recommend anyone to ask for Steeve, he will not let you down!! More
very satisfied I never thought I was going to get out of there in a new car!! however lya and beth made everything so easy and simple and l LOVED it !! I was really I never thought I was going to get out of there in a new car!! however lya and beth made everything so easy and simple and l LOVED it !! I was really happy with their service and will definitely recommend this dealer to anybody!! More
Satisfied Went in to look at a vehicle and wasn't too impressed by it when seen in person, but the sales person kept looking through inventory with me until we Went in to look at a vehicle and wasn't too impressed by it when seen in person, but the sales person kept looking through inventory with me until we found a truck that covers all my request and was at my budget,,, WIN WIN More
Very satisfied My experience here was great for a first time car owner. Everything was explained to me thoroughly and the whole process went smoothly with constant r My experience here was great for a first time car owner. Everything was explained to me thoroughly and the whole process went smoothly with constant reassurance that I'd walk away with a car I loved - which I did! More
Great business great car seen The car online and they had me driving away in one day. The car runs grate and I have no problems after 6 months. I drove his car about 9 000 mi seen The car online and they had me driving away in one day. The car runs grate and I have no problems after 6 months. I drove his car about 9 000 miles already. More
Satisfied The dealers were very friendly and made the whole process very easy. Didn’t take long for me to get the keys and drive it off the lot. The dealers were very friendly and made the whole process very easy. Didn’t take long for me to get the keys and drive it off the lot. More
Never experienced such an unprofessional dealership Called the day before to Find a sales person to schedule to meet with. Showed up he was working 3 cusofmerd ay same time. Had to wait 45 minutes just Called the day before to Find a sales person to schedule to meet with. Showed up he was working 3 cusofmerd ay same time. Had to wait 45 minutes just to see the first car I wanted to look at. Asked if someone else was available and was told “needed permission from currents sales person”. Text drove a 2nd car and asked if it was smoked in as I’m allergic to smoke and cannot buy a car with smoke smell in it. Was told it was just the sales guy who smoked that’s why it smelled that it wasn’t the car. Pointed out a completely bald tire on a 2016 car with less then 30K on it and 4 separate tires. Was told one was going to be replaced but the others were staying. Heard a clicking noise when turning wheel and was told it was break pads that’s all and would be fixed when car was taken home. Was told 2 hours for paperwork and get car ready. Waited 4. Was told another 30 minutes and waited another 2. Walked in the dealership at 10am and did not leave till 6pm. The car was on E. 5 miles left on it. All I could smell was chemicals. Started to drive home and had an allergic reaction and realized the cigarette smoke was in AC and in seats, and was attempted to be covered by a spray. Had to pull over and take allergy medicine and someone else drive. Also heard the noise with the wheel clicking still and car shaking above 40 MPH. Called the dealership and they were closed. was also told the tire pressure light would go off after 50 miles but found out there are two sensors missing. I brought the car to a mechanic and was told two rims were so bent on two tires and the tires weren’t balanced, was also told why the wheel was making the noise, all things a car wouldn’t pass an inspection for. I spoke to two people, a manager from sales and from service department. Was basically told these things were mt responsibility and they sell quantity not quality. Also was told they would never send a car out if it had bent rims and axle issues, but they did. Also experienced several sketchy things during finance process as well. I am content BBB the state of and CT about the issues. I would steer clear from here, I had high hopes and now am I’m several hundreds of dollars in on this car I’ve only had a week. More
very satisfied effective and knowledgable about process and sales.would recommend to family and friends. impressed by the volume of activity that is accomplished at effective and knowledgable about process and sales.would recommend to family and friends. impressed by the volume of activity that is accomplished at this dealer. More
GREAT EMPLOYEE GOOD STAFF ALL AROUND, CARING, HELPFUL, 100% HAPPY WITH MY PURCHASE, BUT SERVICE NEEDS TO BE LITTLE FAST. I ALWAYS RECOMMENDED. ANYONE WHO WANT TO P GOOD STAFF ALL AROUND, CARING, HELPFUL, 100% HAPPY WITH MY PURCHASE, BUT SERVICE NEEDS TO BE LITTLE FAST. I ALWAYS RECOMMENDED. ANYONE WHO WANT TO PURCHASE A CAR. More