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A-1 Toyota
New Haven, CT
1,146 Reviews
In the early 60’s, the owners of a local garage received a postcard announcing the production of a new four-wheel drive vehicle. At the time, the automotive industry was producing only one other vehicle in this category, so the owners thought this might be a good opportunity to introduce a new four-wheel drive vehicle that they would be able to sell as well as service. The postcard was answered and the response was the founding of the first Toyota dealership in New England and the beginning of what has become a very successful endeavor for Dominic Galardi, Anthony Buglione and A-1 Toyota.
The history of A-1 Service began before this. In January of 1951, Dom joined his father-in-law, Tony Buglione in a partnership that included a gas station and used cars. The station was located on the corner of Olive Street and St. John in New Haven.
In the late 1950’s, a new highway system was breaking through the neighborhood, people started moving to the suburbs, and with the limited space they had already outgrown, A-1 looked for a new location.
The new site they chose was in East Haven. The partnership grew to include Dominic’s brother, Andrew.
Their new location, occupying a city block on Main Street and the sign reading A-1 Auto Service, Inc., became a landmark for many.
In 1963, A-1 completed the building of the first Toyota showroom on the East Coast. In 1966, just three years after opening their dealership, A-1 became the second largest Toyota dealership in the country. Toyota’s line-up featured only two vehicles at the time, the four-wheel drive Land Cruiser and one of the first economy cars, the Tiara.
Over the years, A-1 Toyota continued to grow and in 1980 moved to their current location on Amity Road in New Haven adding the Dodge franchise that dueled with Toyota until 1990.
A-1 Toyota’s line-up looks far different than it did in 1963, but the basis for a successful business has continued. The business is still owned by the same family, and Domin
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,146 reviews
May 09, 2021
My salesman Kevin Wright was very friendly, very knowledgeable, and very accommodating. Best salesman I have ever dealt with. I Would highly recommend him for a salesman. knowledgeable, and very accommodating. Best salesman I have ever dealt with. I Would highly recommend him for a salesman. More
by Madelinefabozzi
May 03, 2021
My salesman and finance manager were quite knowledgeable about the product, very honest and accommodating.The entire process was very smooth and professional. I most admired Quincy's ability to direct me about the product, very honest and accommodating.The entire process was very smooth and professional. I most admired Quincy's ability to direct me to the product that fits my financial needs . More
by teachcbwilson
April 29, 2021
I spoke to Frank Crisafi on the phone before I came down and he was friendly and helpful. Quincy was wonderful to work with. He made the whole process relaxing and stress free. and he was friendly and helpful. Quincy was wonderful to work with. He made the whole process relaxing and stress free. More
by adriennesko
April 06, 2021
Professional, Polite and Prompt. Look forward to working with him again. He was attentive and addressed each and every one of my concerns. I can’t imagine myself servicing at any other dealer in CT! with him again. He was attentive and addressed each and every one of my concerns. I can’t imagine myself servicing at any other dealer in CT! More
by Sp00nfedem1
April 06, 2021
Quincy was fantastic, wonderful to work with and very knowledgeable. He had the utmost patience and gave us all the help we needed to understand the technology. He was available and accommodating.. The knowledgeable. He had the utmost patience and gave us all the help we needed to understand the technology. He was available and accommodating.. The process was pressure free. More
by larry
Employees Worked With
April 05, 2021
Quincy was wonderful to work and very accomodating. He had lots of patience with me during the whole process. As an extra courtesy he delivered the car to my house and helped me understand the inside me had lots of patience with me during the whole process. As an extra courtesy he delivered the car to my house and helped me understand the inside mechanics of the car. It was a wonderful experience! More
by Maria.Cornacchia
April 04, 2021
Had a blessed time with Mr. Wright. Explain everything that would happen, in order for my family to purchase a vehicle. Gave good advice about warranty purchase. that would happen, in order for my family to purchase a vehicle. Gave good advice about warranty purchase. More
by rob93485
Employees Worked With
March 31, 2021
The lease was up on a company vehicle we decided to get a Highlander Hybrid at A-1. It was a fantastic experience! Everyone was very friendly and very knowledgeable. They made the process painless - and fa Highlander Hybrid at A-1. It was a fantastic experience! Everyone was very friendly and very knowledgeable. They made the process painless - and fast. I can't say enough about them. I would never go anywhere else. More
by chris
March 30, 2021
John Alberta and Kevin Wright were WONDERFUL to work with. From start to finish, they were very knowledgeable and patient with my timeline. I've been getting my cars here for 15 years and I will not go with. From start to finish, they were very knowledgeable and patient with my timeline. I've been getting my cars here for 15 years and I will not go anywhere else! More
by portiadantonio
March 23, 2021
My husband and I drove to A-1 after having a disappointing experience at a closer dealership. We were incredibly luck to have Dado as our salesman. He was very friendly and walked us through t disappointing experience at a closer dealership. We were incredibly luck to have Dado as our salesman. He was very friendly and walked us through the process without having it take hours. He was pleasant to work with and followed up with us a day or two later to make sure the process kept moving. More
by tigg189074
Employees Worked With
