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94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,297 Reviews

1,297 Reviews of 94 Nissan of South Holland - Service Center

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May 02, 2023

I like coming because the service is quick and everyone seems professional and courteous. To not have to make an appointment works for my life! It would be nice if they had the vacuum service More

by dianerobinson00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

94 Nissan of South Holland responded

Hi Diane! Your praise is music to our ears. We love you as much as you love us. Thanks for choosing our dealership. Remember to come back for your free car washes for life! Regards, Liz Sappenfield

May 01, 2023

Nice people. Terrible mechanics. Never found out what was wrong with my vehicle. I did on my own. More

by Q. Wilson
Recommend Dealer
No
Employees Worked With
Mike Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

94 Nissan of South Holland responded

Hi Q. Wilson, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to make this up to you. Please contact our manager, Derryl, at (708) 333-2000 so we can make your experience a positive one. With Regards, Liz Sappenfield

April 27, 2023

I had an appointment to have my car checked for a recall notice that I received. However, I still ended up waiting 3 hours for them to get my car in to be checked. So what was the purpose for the appointmen More

by cartenbonita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I’m not sure who worked on my car.
Apr 28, 2023 -

94 Nissan of South Holland responded

Bonita- Thank You for bringing this situation to our notice. Firstly, we'd like to offer our sincerest apologies for any inconvenience we may have caused you. We understand that there's been some miscommunication on our end. If you give us the chance, we want to fix this for you. I'm the Owner Loyalty Manager at this company and you can reach me directly at liz@94nissan.com. Respectfully yours, Liz Sappenfield

April 21, 2023

.Love the service at 94 Nissan ,the atmosphere is friendly.Would recommend you all to all my family and friends More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
4.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Koehler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine McCarroll
4.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor McCarroll
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jacquelyn Vaughn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Roberson, Frank Kaczmarski
Apr 28, 2023 -

94 Nissan of South Holland responded

Cheryl, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of South Holland. We hope to be of service to you again in the future. Regards, Liz

April 16, 2023

Always very nice and quick when serving my 2021 Nissan Rogue. The shop is clean and waiting room is good. Parts department was super More

by bullvstang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Veldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacquelyn Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2023 -

94 Nissan of South Holland responded

Bullvstang, your wonderful feedback and rating mean a lot to us. We can't wait to see you again, have a great day. Regards, Liz

April 12, 2023

I will always bring my car to this location (94 Nissan), great service verbally and mechanically.. More

by Ralph Warren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2023 -

94 Nissan of South Holland responded

Thanks, Ralph so much for sharing your experience, we truly appreciate you and your business with us. Regards, Liz

April 10, 2023

Everyone is very nice if I have a question they are willing to answer for me More

by Grennetha Saulsberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Koehler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Kaczmarski
Apr 12, 2023 -

94 Nissan of South Holland responded

I’m so glad you had a nice, efficient service visit! We try to make things move along quickly so you can enjoy your car! Thanks for choosing us. Regards, Liz

April 08, 2023

Service department always caring, professional and provide excellent care. Assist with helping you find savings More

by PISSPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2023 -

94 Nissan of South Holland responded

I’m so glad you had a nice, efficient service visit! We try to make things move along quickly so you can enjoy your car! Thanks for choosing us. Regards, Liz

Apr 12, 2023 -

PISSPO responded

Thank you for your acknowledgement but I wouldn’t go to another dealership. I have coming since 1997, and purchasing my cars. I love Nissan dealership.

April 06, 2023

My salesman was Mr Otis Smith rating is a 10 for his service also the rating for the service department is a 10 my wait is very short More

by flora5609yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Otis Smfh
Apr 09, 2023 -

94 Nissan of South Holland responded

Flora, your satisfaction is our top priority. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Regards, Liz

March 30, 2023

The dealership greeted me when I pulled in and immediately began preparing to service my car. They did a great job. More

by Bjack1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Roberson
Apr 05, 2023 -

94 Nissan of South Holland responded

We're glad you had such a wonderful experience with us! We look forward to your next visit! Take care! Regards, Liz

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