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94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,296 Reviews

1,296 Reviews of 94 Nissan of South Holland - Service Center

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September 08, 2023

Walk in service was great. Torey was very professional. I plan to visit again in the future More

by CHARITYNWARU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2023 -

94 Nissan of South Holland responded

We are so glad you had a great experience. We are always happy to help. See you soon. Matt Sappenfield Owner Loyalty Manager

September 08, 2023

Very professional and willing to help in anyway would recommend dealership and very friendly will come back More

by Jnehnevay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Lowry
Sep 13, 2023 -

94 Nissan of South Holland responded

We are so glad we could help! Let us know if there is anyway we can improve on. Until next time. Matt Sappenfield Owner Loyalty Manager

August 28, 2023

Tyler Was Very Professional And He Was Very Nice. He Explained To Me What Was Done On My SUV. He Listen To Me What I Told Him The Last Time What When Done My Oil Change And My Tire Rotation. He Done More

by I Don't Have One
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
4.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Koehler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Fioretti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sylvester Pilgrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacquelyn Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Roberson, Jared Carter
Sep 01, 2023 -

94 Nissan of South Holland responded

Reviews like this give us motivation and help us ensure we provide high-quality care. Thanks again for the recommendation, and have an amazing day! Matt Sappenfield Owner Loyalty Manager

August 26, 2023

I really enjoyed the customer service while I was there. To ensure they understood my complaint. He alsked me to accompany him on the test drive to be certain and that allowed me to get a better understand More

by van.segura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacquelyn Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

94 Nissan of South Holland responded

We are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Matt Sappenfield Owner Loyalty Manager

August 25, 2023

Pretty quick service. Very nice staff. Overall great experience. I would highly recommend to family or friends. More

by xdropdeadxgorgeous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Carter
Aug 30, 2023 -

94 Nissan of South Holland responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of South Holland! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Matt Sappenfield Owner Loyalty Manager

August 23, 2023

South Hollan Nissan has excellent customer service! You get in, and they get you out in a timely fashion. More

by sheritaclay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

94 Nissan of South Holland responded

We are glad we could help! If you have any further questions, please don't hesitate to reach out! Matt Sappenfield Owner Loyalty Manager

August 21, 2023

Clean friendly good customer service the staff is very professional I like this dealer ship More

by coolj773783 @att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Koehler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacquelyn Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Roberson, Jared Carter
Aug 22, 2023 -

94 Nissan of South Holland responded

Thank you for your vote of confidence! Our service team really enjoyed your visit, as well. Hope you have a great day and come visit us for a free car wash! Regards, Liz Sappenfield

August 18, 2023

Did not reset oil change reminder yet noted it in the comments that it was reset More

by gogunyoye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Carter
Aug 22, 2023 -

94 Nissan of South Holland responded

Thank you for alerting us to this matter. Can you send me your full name and phone number so we can track down your ticket? We want to make sure our team is consistent to ensure happy customers! Thanks again for letting us know. Regards, Liz Sappenfield liz@94nissan.com

August 18, 2023

This dealership specializes in quick and efficient service. The staff are friendly and try to handle your needs. More

by jalenlstorey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor McCarroll
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

94 Nissan of South Holland responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Matt Sappenfield Owner Loyalty Manager

August 15, 2023

Tyler is a very nice person. He explained to me every thing that was wrong with the problem and didn't seem like I was getting on his nerves. More

by goochiegardner9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Roberson
Aug 20, 2023 -

94 Nissan of South Holland responded

Thank you for your kind review; we are happy to pass along your comments to Tyler! I appreciate his patience as well. Please know that there is NOTHING wrong with asking us questions. The worse thing for us is for a customer to walk away feeling bad or regretful that they didn't ask more questions! If you need ANYTHING, please give us a call at 708-225-3728. Our service concierges, Jasmine and Jackie, will get your concerns answered. Regards, Liz Sappenfield

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