Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,296 Reviews
Call Service Center (708) 251-0222

1,296 Reviews of 94 Nissan of South Holland - Service Center

Sort by
October 20, 2023

Great sales staff. Fast service with the service department . Convenient hours happy to see Saturday hours More

by jj4334
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2023 -

94 Nissan of South Holland responded

We are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Nissan Of South Holland! Have a great day! Matt Sappenfield Owner Loyalty Manager

October 20, 2023

Customer Service was unexceptionable and was not on a professional level to even receive an good review that matches your outrageous prices! More

by dionhawkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor McCarroll
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Roberson
Report | Print
Oct 26, 2023 -

94 Nissan of South Holland responded

It's upsetting to hear that you did not receive the top-notch service we strive to provide. It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better. Hopefully you can give us another chance to turn it around. Thank you. Matt Sappenfield Owner Loyalty Manager

Oct 26, 2023 -

dionhawkins responded

I purchased this car from your dealership and if I can get the service and part that is needed (Mass Airflow Sensor) now for this car at discounted price for the time that was wasted at your facility for my car will greatly be warranted!

October 16, 2023

Service was great. They communicate very well with you about your vehicle. The work was done in a decent amount of time. More

by prettimean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2023 -

94 Nissan of South Holland responded

Your satisfaction is our top priority. If you have any further questions, please don't hesitate to reach out! Stop in for a free car wash anytime. Take care! Matt Sappenfield Owner Loyalty Manager.

October 16, 2023

Came in for a oil change got there at 8:30am did not get out until 12:30 extremely to long for that type of service More

by sdtdancers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2023 -

94 Nissan of South Holland responded

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Next time you come in your tire rotation and engine air filter are on us. We will make sure we do not take as long as we did last time. We value you as our loyal customer and would not like to loose you. Hope to see you soon! Matt Sappenfield Owner Loyalty Manager.

Oct 26, 2023 -

sdtdancers responded

I appreciate the offer I hold you too that service. Thanks for responding to my concerns.

October 13, 2023

Rattling when cold is puzzling, let them hear it. Still happening hope it’s solved More

by Stormy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2023 -

Stormy responded

Rattling when starting because engine is cold

October 11, 2023

I satisfied with the service give to clients, I highly recommend them. I thank you for arranging even the smallest detail. The small details count a lot. I sincerely appreciate that they also fixed a deta More

by irmapopoca
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Koehler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2023 -

94 Nissan of South Holland responded

Thanks for your praise and kind comments about our team. Let us know if you have any questions or concerns. Hope to see you soon! Matt Sappenfield Owner Loyalty Manager

October 06, 2023

Picked up my car and what was supposedly wrong and fixed was not fixed. I was given a rental and no one has been in contact with me since they took it back. That was a week ago tomorrow Friday! More

by tomicamiles1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Roberson
Report | Print
Oct 11, 2023 -

94 Nissan of South Holland responded

Tomica, we're disappointed to hear of the negative experience you had at our location. We are sorry the vehicle was not fixed the first time. Thankfully we did have alternative transportation. As for the lack of communication we apologize. Here at Nissan Of South Holland, we strive for excellence, and are disappointed to hear that you received anything less. We will do better next time communicating wait times and status of your vehicle. Thank you for letting us know so we can be better. Hope to see you again to keep you as one of our valued customers. Take care! Matt Sappenfield Owner Loyalty Manager.

October 06, 2023

Everything went very well. And i got a small break on the cost. I will bring my car back here in the future. More

by rdukes39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Roberson
Report | Print
Oct 10, 2023 -

94 Nissan of South Holland responded

Thank you so much for your positive comments about Nissan Of South Holland! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here. Have a great day! Matt Sappenfield Owner Loyalty Manager.

October 05, 2023

Service dept. Is very kind and courteous explain the Service that was completed and give you Full Detail of my vehicle and explains whats needed for my vehicle run More

by leopardcat98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Roberson
Report | Print
Oct 05, 2023 -

94 Nissan of South Holland responded

Thank you for your kind words and this wonderful review! We are very happy you found our service staff friendly and efficient. Stop in anytime for a free car wash. See you soon! Matt Sappenfield Owner Loyalty Manager

September 30, 2023

Taylor was outstanding she really helped me in time of need. I will be a returning customer:))) More

by robinson_kenesha76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2023 -

94 Nissan of South Holland responded

We're happy you found our staff to be so supportive during your experience here at Nissan Of South Holland. We are always here ti help. If you have any questions or concerns please let us know. Have a great rest of your day! Matt Sappenfield Owner Loyalty Manager

1
...
21
22
23
...
130