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94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,352 Reviews

1,352 Reviews of 94 Nissan of South Holland - Service Center

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January 18, 2024

My service was completed in a very timely manner and all the employees are very polite More

by den1faulk59
Recommend Dealer
Yes
Employees Worked With
Tyler Roberson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Roberson
Jan 20, 2024 -

94 Nissan of South Holland responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care! Matt Sappenfield Owner Loyalty Manager

January 18, 2024

I came in for an oil change just last thus week i noticed the smell of antifreeze and got the car in on tuesday and they discovered my radiator had cracked More

by Mr butler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Roberson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacquelyn Vaughn
Jan 20, 2024 -

94 Nissan of South Holland responded

Hi Mr Butler! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Matt Sappenfield Owner Loyalty Manager

January 18, 2024

It was fast and Gerardo was pleasant. I liked the fact they give me recommendations on what needs attending to in regards to the car More

by w.perez111401
Recommend Dealer
Yes
Employees Worked With
Gerardo Ibarra, Gerardo Ibarra
Jan 20, 2024 -

94 Nissan of South Holland responded

We are so pleased you enjoyed your visit to Nissan Of South Holland! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Matt Sappenfield Owner Loyalty Manager

January 18, 2024

My experience with Nissan of South Holland has always been very good because they give me the feeling of I can trust them, especially my sales technician, he's professional and personable, everyone from More

by rhondap160
Recommend Dealer
Yes
Employees Worked With
Tyler Roberson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Roberson
Jan 20, 2024 -

94 Nissan of South Holland responded

We're so happy we were able to help you out! Please don't hesitate to reach out to us if there's anything more we can do! Matt Sappenfield Owner Loyalty Manager

January 17, 2024

My appointment was for 9:30, however I didn't pull in garage til 945 or later More

by griffingraces5
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Torrey Hall
Jan 18, 2024 -

94 Nissan of South Holland responded

We're disappointed to hear of the negative experience you had at our location. We are sorry for the delay. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. We do hope we can be of assistance in the future. Take care! Matt Sappenfield Owner Loyalty Manager

January 17, 2024

Tyler was very helpful, courteous, informative, and patient. He gives great customer service care. Excellent More

by PatrieceD.Bryant
Recommend Dealer
Yes
Employees Worked With
Tyler Roberson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Roberson
Jan 18, 2024 -

94 Nissan of South Holland responded

Thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Nissan Of South Holland! Matt Sappenfield Owner Loyalty Manager

January 17, 2024

Simple and quick It was a welcome change to be able to get in and out. Everyone was very nice More

by HOPEMHARRIS75
Recommend Dealer
Yes
Employees Worked With
Tyler Roberson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Roberson
Jan 18, 2024 -

94 Nissan of South Holland responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Matt Sappenfield Owner Loyalty Manager

January 17, 2024

My experience either your service department was very helpful and they took my car in immediately and the wait was not long at all. They were friendly kind and very professional. They even offered to was More

by dawncrk29
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Torrey Hall
Jan 18, 2024 -

94 Nissan of South Holland responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of South Holland. Thank you, and have a fantastic day! Matt Sappenfield Owner Loyalty Manager

January 17, 2024

It was a good visit I like the whole experience in there plus love the atmosphere More

by edfrem
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Torrey Hall
Jan 19, 2024 -

94 Nissan of South Holland responded

Edfrem, we are so happy to read such a great review about Nissan Of South Holland! We can't wait to see you again, have a great day. Matt Sappenfield Owner Loyalty Manager

January 17, 2024

It was just ok. .. appt times should be honored instead of 1st come, 1st serve... makes setting an appointment seem unnecessary if your just going to take who comes 1 More

by Lwoods1281
Recommend Dealer
Yes
Employees Worked With
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor McCarroll
Jan 18, 2024 -

94 Nissan of South Holland responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We will go over with our service team about appointments and walk ins making sure which car should go first. We hope you give us a second chance to improve. Take care! Matt Sappenfield Owner Loyalty Manager

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