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94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,295 Reviews
Call Service Center (708) 251-0222

1,295 Reviews of 94 Nissan of South Holland - Service Center

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January 16, 2024

Great job love you guys Look forward to having your service again Thank you bye More

by stronglarry53
Recommend Dealer
Yes
Employees Worked With
Tyler Roberson, Tyler Roberson
Report | Print
Jan 17, 2024 -

94 Nissan of South Holland responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of South Holland. Until the next time we meet, take care! Matt Sappenfield Owner Loyalty Manager

January 16, 2024

It was a great experience The Service Team was very accommodating and they answered all of my questions! The work was done correctly, efficiently and professionally. More

by karent307
Recommend Dealer
Yes
Employees Worked With
Tyler Roberson, Tyler Roberson
Report | Print
Jan 17, 2024 -

94 Nissan of South Holland responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of South Holland! We are always more than happy to assist you if anything else comes up. Take care! Matt Sappenfield Owner Loyalty Manager

January 16, 2024

Very nice and helpful Very knowledgeable and nice and explain what needs to be done More

by Uyoung222
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Torrey Hall
Report | Print
Jan 17, 2024 -

94 Nissan of South Holland responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Matt Sappenfield Owner Loyalty Manager

January 16, 2024

Excellent service. Excellent team members/associates. Very comfortable and inviting when waiting for service. The actual time to complete service was wonderful. Always More

by alexesgriffin
Recommend Dealer
Yes
Employees Worked With
Tyler Roberson, Tyler Roberson
Report | Print
Jan 17, 2024 -

94 Nissan of South Holland responded

We are so happy to read such a great review about Nissan Of South Holland! We are always more than happy to assist you if anything else comes up. Take care! Matt Sappenfield Owner Loyalty Manager

January 15, 2024

Taylor went above her job to answer questions regarding my door and its function. Thank you Taylor your Amazing and I Appreciate your Service. More

by mydumplings06
Recommend Dealer
Yes
Employees Worked With
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor McCarroll
Report | Print
Jan 17, 2024 -

94 Nissan of South Holland responded

We're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help! Matt Sappenfield Owner Loyalty Manager

January 15, 2024

poor poor poor! !!!!! poor poor poor poor poor poor awful awful awful awful awful awful More

by tigerone06950
Recommend Dealer
No
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Torrey Hall
Report | Print
Jan 19, 2024 -

94 Nissan of South Holland responded

Hello, we are sorry you feel you had a poor experience with us. We have worked with Nissan together regarding your vehicle for a long time with discounts and goodwill work to make you satisfied. Matt Sappenfield Owner Loyalty Manager

January 15, 2024

Professional and overall amazing service Professional and overall amazing service I was taken care of very quickly the service department is awesome More

by brendafigueroa1978
Recommend Dealer
Yes
Employees Worked With
Gerardo Ibarra, Gerardo Ibarra
Report | Print
Jan 17, 2024 -

94 Nissan of South Holland responded

We're happy you found our staff to be so supportive during your experience here at Nissan Of South Holland. We look forward to your next visit! Take care! Matt Sappenfield Owner Loyalty Manager

January 15, 2024

They didn't want to honor the warranty for the weatherstrip for the driver side front window so I had to call back to the dealership ,that was the only problem. More

by Steppin2damusic
Recommend Dealer
Yes
Employees Worked With
Taylor McCarroll
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor McCarroll
Report | Print
Jan 17, 2024 -

94 Nissan of South Holland responded

Thank you for letting us know about your recent visit to Nissan Of South Holland. We will use your review as an example to make sure that doesn't happen again. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care. Matt Sappenfield Owner Loyalty Manager

January 15, 2024

I got a oil change and my cover is now dragging under my car because the screws were loose More

by ewashington7
Recommend Dealer
No
Employees Worked With
Gerardo Ibarra, Gerardo Ibarra
Report | Print
Jan 18, 2024 -

94 Nissan of South Holland responded

We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. If you are willing to give us another chance, come back and we will make sure that doesn't happen this time. No charge and we will give you one free tire rotation. We are sorry this happened and hopefully we do not lose you as one of our valued customers. Matt Sappenfield Owner Loyalty Manager

January 15, 2024

The experience was pleasant but I have to bring my vehicle back in because the oil maintenance light is on already! However, Per Gerardo , we can bring it back and he'll take care of it at no cost. Th More

by elainechatmon08
Recommend Dealer
Yes
Employees Worked With
Gerardo Ibarra, Gerardo Ibarra
Report | Print
Jan 17, 2024 -

94 Nissan of South Holland responded

Elaine, your satisfaction is our top priority. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Matt Sappenfield Owner Loyalty Manager

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