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94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,295 Reviews
Call Service Center (708) 251-0222

1,295 Reviews of 94 Nissan of South Holland - Service Center

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January 17, 2024

My experience either your service department was very helpful and they took my car in immediately and the wait was not long at all. They were friendly kind and very professional. They even offered to was More

by dawncrk29
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Torrey Hall
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Jan 18, 2024 -

94 Nissan of South Holland responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of South Holland. Thank you, and have a fantastic day! Matt Sappenfield Owner Loyalty Manager

January 17, 2024

All right ? ? Not happening...Not happening...Not happening...Not happening... Not happening..Not happening...Not happening...Not happening...Not happening...Not More

by marcia.denise.green
Recommend Dealer
Yes
Employees Worked With
Tyler Roberson, Tyler Roberson
Report | Print
Jan 19, 2024 -

94 Nissan of South Holland responded

Marcia, thank you so much for the positive review! If you have any further questions, please give us a call. We're always happy to help! Matt Sappenfield Owner Loyalty Manager

January 17, 2024

Attention to detail ,quick service,always giving options and support Attentiveness, good listening skills and kindness More

by jackson.brittanya
Recommend Dealer
Yes
Employees Worked With
Tyler Roberson, Tyler Roberson
Report | Print
Jan 18, 2024 -

94 Nissan of South Holland responded

Hi Jackson, thank you so much for your positive comments about Nissan Of South Holland! We do hope we can be of assistance in the future. Take care! Matt Sappenfield Owner Loyalty Manager

January 17, 2024

It was just ok. .. appt times should be honored instead of 1st come, 1st serve... makes setting an appointment seem unnecessary if your just going to take who comes 1 More

by Lwoods1281
Recommend Dealer
Yes
Employees Worked With
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor McCarroll
Report | Print
Jan 18, 2024 -

94 Nissan of South Holland responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We will go over with our service team about appointments and walk ins making sure which car should go first. We hope you give us a second chance to improve. Take care! Matt Sappenfield Owner Loyalty Manager

January 17, 2024

It was a good visit I like the whole experience in there plus love the atmosphere More

by edfrem
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Torrey Hall
Report | Print
Jan 19, 2024 -

94 Nissan of South Holland responded

Edfrem, we are so happy to read such a great review about Nissan Of South Holland! We can't wait to see you again, have a great day. Matt Sappenfield Owner Loyalty Manager

January 17, 2024

Good customer service. Attention to detail. Comfortable waiting area. Was in & put fast. Everyone was very nice More

by angelr10
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Torrey Hall
Report | Print
Jan 19, 2024 -

94 Nissan of South Holland responded

It's experiences like yours that really keep us motivated! Thank you, and have a fantastic day! Matt Sappenfield Owner Loyalty Manager

January 17, 2024

I came in for oil change left out something wrong with my tire. I had to leave it for 2 1/2 More

by evelynbruce54
Recommend Dealer
No
Employees Worked With
Taylor McCarroll
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor McCarroll
Report | Print
Jan 19, 2024 -

94 Nissan of South Holland responded

Hi Evelyn, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Your next oil change and tire rotation are on us. We apologize this happened and hopefully you will give us a second chance. We would not want to see you go as one of our loyal customers. Hope to see you soon. Take care! Matt Sappenfield Owner Loyalty Manager

January 17, 2024

It was chill. It’s always nice when I go get my car worked on. More

by taijahs01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerardo Ibarra
Report | Print
Jan 19, 2024 -

94 Nissan of South Holland responded

We're happy to hear you had such a positive experience with our team! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Nissan Of South Holland! Matt Sappenfield Owner Loyalty Manager

January 16, 2024

Based on poor experience in the past, I was prepared to be there for hours and be talked to about all kinds of additional services. I was happy that it was less than an hour and only got approached by a sa More

by Rebecca Young
Recommend Dealer
Yes
Employees Worked With
Gerardo Ibarra, Gerardo Ibarra
Report | Print
Jan 17, 2024 -

94 Nissan of South Holland responded

Rebecca, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of South Holland! We can't wait to see you again, have a great day. Matt Sappenfield Owner Loyalty Manager

January 16, 2024

Fast , professional Fast professional and finished when promised, the only issue was leaving plastic on seats and steering wheel More

by GGreer1033
Recommend Dealer
Yes
Employees Worked With
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor McCarroll
Report | Print
Jan 17, 2024 -

94 Nissan of South Holland responded

Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Matt Sappenfield Owner Loyalty Manager

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