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94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,295 Reviews

1,295 Reviews of 94 Nissan of South Holland - Service Center

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January 18, 2024

I came in for an oil change just last thus week i noticed the smell of antifreeze and got the car in on tuesday and they discovered my radiator had cracked More

by Mr butler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacquelyn Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Roberson
Jan 20, 2024 -

94 Nissan of South Holland responded

Hi Mr Butler! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Matt Sappenfield Owner Loyalty Manager

January 18, 2024

My service was completed in a very timely manner and all the employees are very polite More

by den1faulk59
Recommend Dealer
Yes
Employees Worked With
Tyler Roberson, Tyler Roberson
Jan 20, 2024 -

94 Nissan of South Holland responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care! Matt Sappenfield Owner Loyalty Manager

January 18, 2024

Every time I come into 94 Nissan I am treated with the respect and the staff there are very genuine. Tori and Tyler five stars More

by johntlee55
Recommend Dealer
Yes
Employees Worked With
Tyler Roberson, Tyler Roberson
Jan 20, 2024 -

94 Nissan of South Holland responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Matt Sappenfield Owner Loyalty Manager

January 18, 2024

Both Torrey and Tyler provide excellent customer service to when I take my car in for service. More

by msails73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Torrey Hall, Tyler Roberson
Jan 20, 2024 -

94 Nissan of South Holland responded

Thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Matt Sappenfield Owner Loyalty Manager

January 18, 2024

Very good Very nice and understanding helpful to your needs and what you are looking to do More

by gloriasqualls226
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Torrey Hall
Jan 20, 2024 -

94 Nissan of South Holland responded

We're so happy we were able to help you out! Feel free to reach out to us if you need anything. Have a wonderful day. Matt Sappenfield Owner Loyalty Manager

January 18, 2024

Torrey was excellent every step of the way. He kept me aware of when the part was ordered and once it arrived to the shop. Also the work was completed half hour prior to the promised time. More

by aiwillis
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Torrey Hall
Jan 20, 2024 -

94 Nissan of South Holland responded

We are so happy to read such a great review about Nissan Of South Holland! We can't wait to see you again, have a great day. Matt Sappenfield Owner Loyalty Manager

January 18, 2024

It was fast and Gerardo was pleasant. I liked the fact they give me recommendations on what needs attending to in regards to the car More

by w.perez111401
Recommend Dealer
Yes
Employees Worked With
Gerardo Ibarra, Gerardo Ibarra
Jan 20, 2024 -

94 Nissan of South Holland responded

We are so pleased you enjoyed your visit to Nissan Of South Holland! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Matt Sappenfield Owner Loyalty Manager

January 17, 2024

My appointment was for 9:30, however I didn't pull in garage til 945 or later More

by griffingraces5
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Torrey Hall
Jan 18, 2024 -

94 Nissan of South Holland responded

We're disappointed to hear of the negative experience you had at our location. We are sorry for the delay. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. We do hope we can be of assistance in the future. Take care! Matt Sappenfield Owner Loyalty Manager

January 17, 2024

Tyler was very helpful, courteous, informative, and patient. He gives great customer service care. Excellent More

by PatrieceD.Bryant
Recommend Dealer
Yes
Employees Worked With
Tyler Roberson, Tyler Roberson
Jan 18, 2024 -

94 Nissan of South Holland responded

Thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Nissan Of South Holland! Matt Sappenfield Owner Loyalty Manager

January 17, 2024

Simple and quick It was a welcome change to be able to get in and out. Everyone was very nice More

by HOPEMHARRIS75
Recommend Dealer
Yes
Employees Worked With
Tyler Roberson, Tyler Roberson
Jan 18, 2024 -

94 Nissan of South Holland responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Matt Sappenfield Owner Loyalty Manager

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