802 Toyota
Berlin, VT
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364 Reviews of 802 Toyota
This is our second purchase of a Toyota with Desmond as our saleperson. Desmond remembered our names, which to us was very special! Desmond showed us several cars and explained all the features to us and our saleperson. Desmond remembered our names, which to us was very special! Desmond showed us several cars and explained all the features to us and answered all our questions fully. We took a couple of cars out for a test drive and Desmond was there when we got back and helped us decide which car was the best for our needs. The price was right in the range we were hpoing for and the quality of the car was exactly what we expected. I just had an accident with my Corolla. A commercial truck ran into the back of my car going about 40 miles an hour and my injuries were minnimal. Thanks to the great construction of my Toyota. I think with any other car I would have been really injured! One of the things that we appreciate about Courtesy Toyota and Desmond is that they do not pressure us to buy the most expencive car on the lot,(as many other dealerships do.) We are very happy with the service department. Thanks Phil! We can always depend on the time frame they give us and that the service is done right. Everyone is very friendly and they always take a minute to say "hi" to our great-grandchildren when we bring them in! Thank You so much! Courtesy Toyota and Desmond will be our dealership and saleperson for a long time. We have already recommmended some of our friends to you. More
I had a great experience at Courtesy Toyota. My sales guy, Dave Guilmette, was extremely helpful and kind too me and my husband. He was extremely knowledgable about all the makes and models that toyota guy, Dave Guilmette, was extremely helpful and kind too me and my husband. He was extremely knowledgable about all the makes and models that toyota has, hince he assisted me in making an informed decision regarding the type of vehicle I needed to meet my driving needs. I'm extremely satisfied with my vehilce purchase (2010 Rav 4) and plan to use this dealership (especially ask for Dave) for all my future vehicle purchases. They are great people to deal with!! More
I have reconsidered my experience at Courtesy Toyota. The management team had me sign papers on a '10 Tundra drive it off the lot and have it for two days and then call me and tell me that I have to come in management team had me sign papers on a '10 Tundra drive it off the lot and have it for two days and then call me and tell me that I have to come in and sign some other paperwork. Then they tell me I don't qualify for the early lease turn in for the 6 months forgiveness, because I had 7 months to go on my lease. The whole atmosphere up there changed dramaically to the point of the management team being borderline rude. Not one of them looked me in the eye or smiled. Further more I have never had to sit with a Salesman and sign paperwork, it has always been the finance manager that explains what you are signing and making sure that you understand what you are putting your signature on. I think this is VERY POOR business practice for the manangement team to have you sign papers on a vehicle and then turn around and tell you that it has to be taken back due to their own lack of making sure that every stone has been turned in order to make sure that the deal is in no doubt going to go through. So I wound NOT reccomend this dealer until they get their maanagement team overhauled!!!!! More
Great experience, we purchased three Toyota's from this dealership in the last 3 years. With the last purchase, truck had an issue with the brakes, I called my salesman and he put me in contact with the pe dealership in the last 3 years. With the last purchase, truck had an issue with the brakes, I called my salesman and he put me in contact with the person who had certified my truck, and the service department loaned me a car while the parts were on order then they made the repairs. More
Dave is the only Car Salesman we deal with. He is friendly, knowledgeable and always a pleasure to work with. We have bought more than a dozen new cars from Dave over the years and have never had a s friendly, knowledgeable and always a pleasure to work with. We have bought more than a dozen new cars from Dave over the years and have never had a single complaint, only complete satisfaction. Courtesy Toyota sells excellent cars and we currently drive 3 new-model cars, from Courtesy, with total satisfaction in every regard. It is Dave Guilmette that keeps bringing us back! The cars are great but it's also important to note that Toyota is an excellent company with an excellent, reliable product.Toyota also consistently delivers outstanding service after the sale. More
When I think it's time to "talk cars" with a knowledgeable expert, I always think of Dave Guilmette. I invariably drive to the dealership to look over the new offerings. Dave gives me the tour a knowledgeable expert, I always think of Dave Guilmette. I invariably drive to the dealership to look over the new offerings. Dave gives me the tour and answers all of my questions - he even knows the answers to the questions I should have answered but din't think of. Dave always takes the time I need so that I can fully appreciate what the cars can do. After seeing the cars we talk about price and purchase options and Dave clearly spells out the details. I always feel like I got a fair deal from an honest dealer. I'm driving a new Rav4 now, from Courtesy, and I couldn't be happier (thanks Dave). I'd recommend that anyone who might be considering a new car see Dave Guilmette. you'll be glad you did. Buying a new car can seem like pretty daunting experience, but with Dave it was easy, pleasant and simple and kinda fun too. More
I recently bought my first new car ever from Dave Guilmette and Courtesy Toyota. I love the car. I also REALLY had fun looking at the different models, understanding the different options and determi Guilmette and Courtesy Toyota. I love the car. I also REALLY had fun looking at the different models, understanding the different options and determining what I could afford. Dave was GREAT in showing me the cars and there's no substitute for actually sitting in the car. The brochures and web sites are good but there's nothing like the real thing. Man, am I glad I did. What a fun car and a totally great experience buying from Courtesy and Dave G. More
the sales person was very friendly and he is a friend. i really don't like doing this but i was asked to do it. i think surveys and for the birds. i buy cars because i need them and have not had much exper really don't like doing this but i was asked to do it. i think surveys and for the birds. i buy cars because i need them and have not had much experience with the service department or parts deparment. More
I found the Courtesy Salesman, Dave Guilmette, to personify the Courtesy name! He was very thorough in explaining all the features of tne Matrix model that I was interested in. I felt that he personify the Courtesy name! He was very thorough in explaining all the features of tne Matrix model that I was interested in. I felt that he gave me a good price and trade-in . The paperwork involved was organized and went smoothly. Very satisfied with the service that I received! More
I needed a reliable truck for work and went to Toyota because of their excellent long-term history of quality and reliability. I met Dave Guilmete and had the good fortune of spending an hour with him di because of their excellent long-term history of quality and reliability. I met Dave Guilmete and had the good fortune of spending an hour with him discussing trucks and purchase/lease options. I ended up with a truck that I'm very happy with. I recommend Courtesy and Dave Gilmete. More