802 Toyota

Positive experience What a great experience at 802 Toyota this week buying our 2015 RAV 4. This is 7th Toyota that we've purchased and you've never disappointed us. Tha What a great experience at 802 Toyota this week buying our 2015 RAV 4. This is 7th Toyota that we've purchased and you've never disappointed us. Thank you Dave Guilmette for everything on Monday and thank you Dale Arleth for experiences in the past! More

Shane was great Just wanted to take a quick minute to thank Shane Shereen for a great buying experience when I purchased my new used vehicle. I would highly recommend Just wanted to take a quick minute to thank Shane Shereen for a great buying experience when I purchased my new used vehicle. I would highly recommend people to him. More

Two Shanes and a Cat When Shane #1 greeted me on the sales floor, the first thing he said to me was "Excuse me sir, didn't you have pants on when you came in here?" A vali When Shane #1 greeted me on the sales floor, the first thing he said to me was "Excuse me sir, didn't you have pants on when you came in here?" A valid question that deserved an answer. So my reply was "Do I detect an accent? Doesn't sound like you're from these parts. New Hampshire, perhaps?" After the standard greetings and salutations were exchanged, I was test driving a Highlander. Fully clothed, mind you. After the test drive, I was introduced to the sales manager, Cat. I'm allergic to cats, but not people named "Cat," so everything was probably going to be ok. Cat was super friendly and very helpful. She asked me what other vehicles I was considering, to which I replied "the Bugatti Veyron." To which she replied "the Highlander has more cargo space, and is actually obtainable." It was hard to argue with her logic, so I began to lean towards the Highlander. Well, 802 didn't have the Highlander in the color I was looking for: Electric Fuchsia Disco Sparkle - which apparently doesn't exist. So Cat was able to locate my second color option rather quickly. And the service folks were able to add all the accessories I wanted – with the exception of the TRD periscope, which also doesn't exist. At the part of the transaction where all the math is done, I was introduced to Shane#2. This Shane walked me through some numbers and features and options and what not, and he even drew me a nice picture. I think it was of a panda bear. Shane #2 was just as helpful and friendly as Shane #1. I've numbered the Shanes in the order that I met them – those numbers are not based on handsomeness. I would call that a tie. While my account of every detail regarding this transaction may be slightly inaccurate, my experience with these three people at 802 was top notch. The process of purchasing a car at some dealerships can be comparable to getting a root canal, or being on a long flight where the screaming kid behind you keeps kicking your seat, or worse yet, getting a root canal on a long flight while the screaming kid behind you keeps kicking your seat. This was none of those things. My experience at 802 was painless. Pleasant, even. PS - Shane #1 is from Australia. So I was close. More

Fantastic buying experience! I recently leased a 2014 Camry from 802 and worked with Sam Clark. He was a real pleasure to work with and was so prompt in response to my many questi I recently leased a 2014 Camry from 802 and worked with Sam Clark. He was a real pleasure to work with and was so prompt in response to my many questions. One of the real tests on satsfaction is whether you return to a delership. I will definitely return to this dealership for both service and future leases/purchases. I have already told many of my friends how great the experience was with 802 Toyota. Keep up the good work! More

Outstanding Service In our search for a newer vehicle Shane Sheeran helped us in every step of the way. His patience and knowledge of the vehicles was perfect , there was In our search for a newer vehicle Shane Sheeran helped us in every step of the way. His patience and knowledge of the vehicles was perfect , there was no pressure and he found us a great deal. i will be doing buisness with them in the future. The process was seamless from start to finish he went out of his way to find us what we were looking for .Thank you 802 Toyota. More

Shane Sheeren- Sales I recently bought a new car from 802 Toyota . The treatment My wife and I received from Shane Sheeren played a large part in our decision to puchase a I recently bought a new car from 802 Toyota . The treatment My wife and I received from Shane Sheeren played a large part in our decision to puchase a vehicle from 802. He was very patient in having us try multiple cars before deciding on the one we wanted. Always felt like the car we picked was totally our decision and not something he was expected to move by the dealership. He put the customer first and that is not always visible in today's world. He covered all aspects of both leasing versus outright purchase and made sure that it was clear to us. He certainly is an asset at 802 Toyota. More

Highly recommend Kip Vorce in sales! I just began my Scion xb 2014 lease at 802toyota. I went there to only look at possible cars to lease back in maine at home, but I happened to lease i I just began my Scion xb 2014 lease at 802toyota. I went there to only look at possible cars to lease back in maine at home, but I happened to lease it while I was there! Kade "Kip" Vorce was not pushy at all and was extremely friendly and helpful. I was happy to do business with a salesman like him and didnt want to go elsewhere! More

802 Toyota is lucky to have Shane Sheeran I was lucky enough to work with Shane Sheeran for over a month and a half on purchasing a new car from 802 Toyota. He helped me out significantly when I was lucky enough to work with Shane Sheeran for over a month and a half on purchasing a new car from 802 Toyota. He helped me out significantly when it came to learning more about the leasing route. Also, from the day after I left 802 Toyota after realizing I needed to try to sell my old car first, he respectfully kept in touch with me via email regarding my attempt to sell my old care. He mindfully and professionally thought of me when a new Prius C3 came into the lot...and all in all, I finally left with that car! I highly recommend working with Shane Sheeran at 802 Toyota! More

FANTASTIC I have to say that if anyone needs a car they should go see Phil Lord he is the best Sale person ever. He sold me a 2007 Toyota Camry and with Doug I have to say that if anyone needs a car they should go see Phil Lord he is the best Sale person ever. He sold me a 2007 Toyota Camry and with Doug Rice helping with getting me Financing and Stacey Kemp I was albe to drive my new car off the lot last night. I looked around the state and suroundign states for the best deal and 802 Toyota and Philip Lord was the best price. I had a FANTASTIC experience and will go see them again in four to five year when I will need a newer car. They stayed past closing so I could drive my car off the lot and that was a very big deal for me. A BIG THANK YOU TO PHIL LORD AND THE TEAM THAT HELP ME WHEN I NEEDED A NEWER CAR FOR MY OLD ONE WAS ON ITS LAST TOE NOT IT LAST LEG. BIG HUGS AGAIN FOR ALL OF YOUR HELP THANK YOU SO MUCH PHILIP LORD P. S. My Daughter thanks you too she loves the new car More

Knowledgeable Salesman , Sam Clark. What a great experience I had during the purchase of my new 2014 Toyota Camry Hybrid. Both Sam Clark and his sales manager Cat were fantastic to do b What a great experience I had during the purchase of my new 2014 Toyota Camry Hybrid. Both Sam Clark and his sales manager Cat were fantastic to do business with. They went the extra mile to be sure I got the exact car / options that were best for my situation. Sam Clark is one "Smart Cookie" not only knowledgeable yet willing to learn more or research an issue if he does not have the answer at hand. Sam is backed up by the very capable Cat, his sales manager. She was instrumental in locating a lender to finance the vehicle. Being in a business that puts many miles on a car we had to go the non-traditional route to secure financing at favorable terms. I would and will recommend 802 Toyota and Sam Clark for your next vehicle purchase. Tim B. East Montpelier, VT More