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6th Avenue Honda - Service Center

Stillwater, OK

4.4
471 Reviews

471 Reviews of 6th Avenue Honda - Service Center

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January 15, 2024

Always quick and dependable! Amanda in service and Becky in Parts as well as Terry in service is why I do business here. All experts in their fields. More

by mr62chevy2
Recommend Dealer
Yes
Employees Worked With
Amanda
Jan 16, 2024 -

6th Avenue Honda responded

Thank you, mr62chevy2! We appreciate your loyalty and are delighted to hear that Amanda, Becky, and Terry have provided quick and dependable service. Having experts in their fields is a priority for us, and we're glad it reflects in your experience. If you ever have more automotive needs or questions, they are here for you. Safe travels!

December 06, 2023

She was very friendly Very friendly and committed well with me. Told me what needed to be done before they did anything More

by tlynn3425
Recommend Dealer
Yes
Employees Worked With
Aimee in service
Dec 07, 2023 -

6th Avenue Honda responded

Thanks, tlynn3425! We're glad you had a friendly and committed experience with us. Keeping you informed about what's needed is a priority, and we're here to help with anything you need in the future!

December 03, 2023

Friendly service and quality service. Thank you 6th Avenue Honda had Friendly service and quality service. Thank you More

by hrgraham22
Recommend Dealer
Yes
Dec 04, 2023 -

6th Avenue Honda responded

It's fantastic to hear about your positive experience at 6th Avenue Honda! Friendly service and quality care make all the difference. Thanks for sharing your feedback—it's great to know our team provided such a wonderful experience for you!

November 23, 2023

Everything always goes well, I usually sit at the dealership and wait because the team is always timely More

by samanthakay437
Recommend Dealer
Yes
Employees Worked With
Aime
Nov 27, 2023 -

6th Avenue Honda responded

Hi SamanthaKay437, Glad to hear everything goes smoothly for you! Timeliness is crucial, and we're happy to provide a comfortable waiting experience. Should you need anything in the future, we're here to help.

October 23, 2023

Very easy to deal with. Everyone is knowledgeable. Made buying a new CRV very easy and quick. More

by dklloyd65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Whitsett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dr. Jason Banister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bear Banister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aimee Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Smith
Oct 23, 2023 -

6th Avenue Honda responded

We're thrilled to hear about your smooth experience, dklloyd65! It's wonderful that everyone was knowledgeable and that the process was easy and quick. Enjoy your new CRV and welcome to the 6th Avenue Honda family!

October 20, 2023

Way too expensive. $200 an hour for labor is ridiculous. The parts would be a whole lot cheaper at any parts store also. You gouged me on the set of tires you sold me . More

by jvandlil
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aimee Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

6th Avenue Honda responded

Hello, Thank you for your feedback and I am sorry your experience was not favorable. I am unsure of what labor you may be referring to, but we do have any labor rates any where near that expense. Our tires were ordered directly from Honda (for discounted pricing) as per the recommendation. Cheaper tires are available, but that also decreases quality. I do hope you will continue to use us for all your vehicle needs. Sincerely, Jason Banister 405 338 9822

October 19, 2023

The representatives are helpful and always on time. They have good communication skills as well. More

by constancegreen13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

6th Avenue Honda responded

Thank you for your positive feedback, Constance! We're delighted to hear that our representatives have been helpful, punctual, and possess good communication skills. Your satisfaction is our priority, and we look forward to serving you in the future.

October 14, 2023

Lots of complexity on the repairs. Tough to solve. Service kind and professional (calling out Aimee for a job well supported)… More

by jeffrey.salek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

6th Avenue Honda responded

Jeffrey, it's great to hear that the service team, especially Aimee, handled your complex repair situation with professionalism and kindness. Solving tough issues is no small feat, and your recognition is much appreciated. If you ever need further assistance, don't hesitate to reach out. Thanks for your positive feedback!

October 11, 2023

6th Avenue Honda sold me a battery they got from O’ Reilly Auto Parts and charged me twice the O’Reilly price. They also told me battery has three year warranty but O’Reilly told me it is one year war More

by Sahmed
Recommend Dealer
No
Employees Worked With
Dr. Jason Banister
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

6th Avenue Honda responded

Hello, Our doors are always open to receive feedback and improve our processes. Our goal is to provide the best customer service and create a favorable experience for everyone. March 2022 your vehicle was brought in for diagnosis and repair. After testing your battery, we advised the battery needed to be replaced and a written quote was provided. The work was agreed upon and completed; a time later, you expressed your concern over price differences. As we explained, our Honda warranties are not the same as other vendor warranties and again we reminded you of the warranty. After my Service Team was treated very rude and cursed at, I was informed. When you and I visited, I had a similar experience as my Service Team. As good will I offered to refund you the difference of the batteries and asked you to not return to the store, as mistreatment of my staff is not acceptable. You returned on 10/11/2023 requesting an oil change and we completed the work; and, we even honored our coupon posted on our website. My Team and I only ask that we are treated with the same respect we extend to our customers. Sincerely, Jason Banister

October 09, 2023

Good and helpful. They explained things well. They were able to get in me and help me within a few hours. More

by shaylerchilders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee Baker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

6th Avenue Honda responded

Thank you, Shayler! We're glad to hear that you found our service good and helpful. We take pride in our ability to provide timely assistance and clear explanations. If you ever need our help again, please don't hesitate to reach out.

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