6th Avenue Honda - Service Center

Absolutely Awesome It was Absolutely amazing! My entire experience there On Saturday! Couldnt have been better! Well unless I could have got a detail done on my SUV. LoL It was Absolutely amazing! My entire experience there On Saturday! Couldnt have been better! Well unless I could have got a detail done on my SUV. LoL I have a bad memory so I don't remember names. So whoever was working Saturday morning They all need a huge raise! More

55K Honda Civic service experience Had a seamless service experience yesterday at 6th avenue Honda. My first ever interaction with them and was pretty efficient and satisfying. Would de Had a seamless service experience yesterday at 6th avenue Honda. My first ever interaction with them and was pretty efficient and satisfying. Would definitely recommend to others. More

Great service Had some problems with trim on my dash they got me all taken care of. Very friendly staff everything was simple start to finish! Thank you all so much Had some problems with trim on my dash they got me all taken care of. Very friendly staff everything was simple start to finish! Thank you all so much!!! More

Excellent Service I needed a new battery for my 2005 CRV, and the entire service staff was incredibly kind and helpful. I really appreciated how genuine everyone was, a I needed a new battery for my 2005 CRV, and the entire service staff was incredibly kind and helpful. I really appreciated how genuine everyone was, and it was clear they were all very qualified and credible. My car is running better than ever! Thanks 6th Avenue Honda! More

Friendly service All the people in service was friendly and accommodating. I especially appreciated the time taken to show me work being done for another customer on All the people in service was friendly and accommodating. I especially appreciated the time taken to show me work being done for another customer on an engine rebuild as I will be facing the same in the future. The day I was in, they were short of help and were really busy. I really appreciated that level of attention. More

Good Customer Service They were very nice and explained every service completed on my car. I was charged for a tire rotation although they didn't end up doing it. Tim fix They were very nice and explained every service completed on my car. I was charged for a tire rotation although they didn't end up doing it. Tim fixed the error by giving me a free oil change next time. More

Not so Pleasant I set up my appointment online. The clerk had to manually write down what I wanted done even though it should have already been available - big wast I set up my appointment online. The clerk had to manually write down what I wanted done even though it should have already been available - big waste of time. I wanted my windshield wipers replaced. I had to go back because there wasn't any in stock. This meant another 40 mile round trip for me. The shop should have known to order wipers based upon the appointment I made on-line three days earlier. Why have an online appointment service if the shop does not have access? I requested a shuttle ride reservation. I was told the shuttle is always available and I do not need to make a reservation. A shuttle was not available when I went to the shop. One of the employees offered to give me a ride. The only reason I scored the overall rating at a 3 instead of a 1 is because the assistant manager on duty (John Russell) did his best to appease the issues. More

Outstanding Customer Service The service department is outstanding. Not only is my car serviced correctly every time the staff care about me. They are prompt, friendly and on top The service department is outstanding. Not only is my car serviced correctly every time the staff care about me. They are prompt, friendly and on top of things. More

Spots I had spots on my drivers side window and several on my windshield, I tried several glass cleaners I had at home and no luck! I was afraid something h I had spots on my drivers side window and several on my windshield, I tried several glass cleaners I had at home and no luck! I was afraid something had damaged my tint. Pulled in to service bay and was greeted by Amanda, she looked at the spots and said let me get Tim. Tim came out immediately and looked at the spots and said I’ll be right back, he returned with several cleaners and towels (it appeared he had raided the detail departments stash!) Tim proceeded to work on the spots and was able to remove all of them! Thank you Tim and Amanda! More

Very bad experience I was there for three hours and charged $150 for an inspection. They told me my tires were so bad I shouldn't be driving, and they said they found not I was there for three hours and charged $150 for an inspection. They told me my tires were so bad I shouldn't be driving, and they said they found nothing wrong with my car (it wasn't starting and was making loud engine noises). I went to another mechanic because I knew they were wrong considering my consistent car issues I've been having recently and I got tires only a year before. The new mechanic had found that I needed a new battery, fixed the noise, and informed me my tires have years of life left. I don't understand how they could be so off on my inspection, and I'm furious I was charged $150 for an inspection that led to them not finding the very simple problem. Not to mention, they tried to get me to buy $500 worth of tires I don't need for 4-5 more years. More