518 Auto Sales of Norfolk

Successful online 300C Purchase This dealership is the real deal they are experienced and straightforward in their approach to please customers. I would recommend them to anyone loo This dealership is the real deal they are experienced and straightforward in their approach to please customers. I would recommend them to anyone looking for a good deal on a used car. More

Incredible customer service! My husband and I were in urgent need of a reliable vehicle fast. We heard about 518 Auto Sale from some friends and decided we had to check it out. I My husband and I were in urgent need of a reliable vehicle fast. We heard about 518 Auto Sale from some friends and decided we had to check it out. I was incredibly nervous going into the whole ordeal because I had never bought a car before and I wasn't quite sure what we were walking into. All my worries went right out the window when we walked through the door. The whole team worked with us to get us exactly what we needed and in the most effective way possible. Everyone was so down to earth and easy to talk to, it was a pleasure working with these guys and I'd 100% recommend checking them out if you're in need of a vehicle, they have a great selection and they'll work tirelessly to help get you what you want. More

Outstanding Service!!! I have been to several dealerships knowing exactly what I wanted and each time I was talked into something else. Well this time at 518 Auto with Mike I have been to several dealerships knowing exactly what I wanted and each time I was talked into something else. Well this time at 518 Auto with Mike and Chase I was able to drive away in what I all ways wanted. I'm so happy with my 2012 Chevy Equinox. I love you guys and will always remain a loyal customer and I will be referring my family and friends to 518 Auto. More

Great Experience! Would 100% Recommend to anyone! Great encounter with everyone at 518 Auto. They were friendly and informative and went above and beyond anything I could have asked for. They were abl Great encounter with everyone at 518 Auto. They were friendly and informative and went above and beyond anything I could have asked for. They were able to find me everything and more of what I was looking for. Great prices, great cars, great people, amazing experience! More

Awesome experience Great options, great service, really took the time to match me with what me needs were. Awesome prices. Highly recommend 518 for anyone looking for n Great options, great service, really took the time to match me with what me needs were. Awesome prices. Highly recommend 518 for anyone looking for nice used cars! More

Suprisenly great I have 20 plus years in customer service and sale so I can be very critical of sales people Chase isn't a sale person he is a customer service represe I have 20 plus years in customer service and sale so I can be very critical of sales people Chase isn't a sale person he is a customer service representative. He represents what is best about the position I have enjoyed for many years. I would gladly do business with him in the future More

Fun, easy going car buying experience! Staff was friendly and easy going. I didn't feel pressured to buy & they honored the online price, which is what brought me in. I will definitely ret Staff was friendly and easy going. I didn't feel pressured to buy & they honored the online price, which is what brought me in. I will definitely return for my next automobile purchase! More

Great place to buy a car! Update: I upgraded my rating from 3 to 5 stars. The dealership reached out to me, apologized for the detail job, and offered to compensate me for my t Update: I upgraded my rating from 3 to 5 stars. The dealership reached out to me, apologized for the detail job, and offered to compensate me for my time. As that was my only complaint and that’s been addressed, this place has more than earned a 5 star rating! The Good: Price! Definitely the best bang for your buck in the area! Employees are also pretty laid back. The Bad: I asked to have the car detailed before I’d pick it up. The car was “cleaned”, but far from detailed. The inside of the windshield was still so dirty I could hardly see out of it. The trunk area was still full of dog hair, the seats hadn’t even been touched, and the stickers, that I had asked to be removed, were still in place. The car at pick up represents the dealership, and I wasn’t impressed. It took me half a day to fully detail the car the next day. Never had to do that with a car I just purchased. More

My Sweet Range Rover Awesome guys to work with and a very smooth car buying experience! I would definitely recommend 518 to anyone looking to purchase a vehicle. Fair pric Awesome guys to work with and a very smooth car buying experience! I would definitely recommend 518 to anyone looking to purchase a vehicle. Fair prices and good trade in offer. Thanks Chase and Jay I love my Range Rover! More

Would highly recommend Chase was super helpful,made me feel welcome, and helped me find the perfect car for my budget. Jay went over the paperwork with me extensively and th Chase was super helpful,made me feel welcome, and helped me find the perfect car for my budget. Jay went over the paperwork with me extensively and thoroughly and made sure i understood everything. Overall I couldn't have asked for a better experience and would highly recommend 518 motors! More