518 Auto Sales of Norfolk

One of the most enjoyable and pleasant dealership ...... I found the dealership on line and found a vehicle that my wife was interested in. I contacted the dealership before Christmas and I talked to Leonard I found the dealership on line and found a vehicle that my wife was interested in. I contacted the dealership before Christmas and I talked to Leonard. I explained to him what vehicle I was interested in and I said to him I'll be interested in purchasing the vehicle after the new year. He said okay and that he would call me after the new year. Honestly, I didn't think that i would hear from Leonard again. He kept his word and was able to get me done. He stayed on the job until it was done. Thanks Leonard i will be telling everyone the professional and friendly way that I was treated. It was Leonard's honesty that made me want to deal with 518 Auto Sales. The whole team was on point. Thanks. Terrence Branch Sr More

A Very Good Car dealership Me and my husband walked in on a Friday afternoon, ready to spend money on a car that we learned wasn’t worth a penny. Chase took time to work with ou Me and my husband walked in on a Friday afternoon, ready to spend money on a car that we learned wasn’t worth a penny. Chase took time to work with our budget, and find us a car we were all comfortable with us driving off the lot. Jay was quick with the paper work and also very helpful. The whole process was quick, I felt taken care of and not like they were trying to make a quick sale. Whenever we need a new car we will be returning to More

God Bless 518 AUTO The people here are wonderful, good-natured and willing to help. They are professional and compassionate; and the inventory is amazing! Words cannot e The people here are wonderful, good-natured and willing to help. They are professional and compassionate; and the inventory is amazing! Words cannot express the joy I feel because of 518; and like I told the owner - they saved Christmas! #GO2518AUTO More

Excellent Dealership By far one of the best dealerships you can go to! Jasen is absolutely phenomenal! From me purchasing my car to needing to come back for anything, he a By far one of the best dealerships you can go to! Jasen is absolutely phenomenal! From me purchasing my car to needing to come back for anything, he always is polite and gets the job done! He is awesome! Ask for him for any of your service needs! More

Black Ice Great dealership and Amazing people as well . Everyone is friendly and really make you feel welcome . They did everything they could to ensure that I Great dealership and Amazing people as well . Everyone is friendly and really make you feel welcome . They did everything they could to ensure that I left truly satisfied . Very reliable and I would recommend them to anyone buying a used car . More

Ford Fusion This was a good dealership ppl were friendly and very good quality cars for a good price.would definitely recommend and when u get another car I will This was a good dealership ppl were friendly and very good quality cars for a good price.would definitely recommend and when u get another car I will return More

Friendly low pressure environment. It was great to look around the lot and not have have a sales person breathing down your neck. It was a very relaxed environment and I didn't feel I It was great to look around the lot and not have have a sales person breathing down your neck. It was a very relaxed environment and I didn't feel I was being pressured into a sale. The car I purchased needed a few small issues corrected, one was taken care of immediately and the other I hadn't been home 15 minutes when 518 called me and already had the vehicle scheduled for the other. I really enjoyed the no hassle approach when dealing with Chase our sales person. Several employees popped into the office to great my wife and I as we discussed the vehicles we were looking at just adding to the relaxed atmosphere. Buying a used vehicle from anywhere can be intimidating but the staff at 518 made this purchase easy. More

Love my new GTI The only thing I have to complain about is that I drove away with an empty tank of gas, other than that the customer service was amazing and the peopl The only thing I have to complain about is that I drove away with an empty tank of gas, other than that the customer service was amazing and the people were top notch! Love this place More

Drive away the same day!! Everyone at 518 made this one of the easiest car buying experiences I’ve ever had. Hassle free. Friendly. Laid back. Chase sold me the car I wanted at Everyone at 518 made this one of the easiest car buying experiences I’ve ever had. Hassle free. Friendly. Laid back. Chase sold me the car I wanted at the price I expected. No pressure. More

The best dealership by far All the employees we dealt with were very friendly and helpful, and they went above and beyond to ensure our car-buying experience was a great one, ma All the employees we dealt with were very friendly and helpful, and they went above and beyond to ensure our car-buying experience was a great one, making sure we got exactly what we wanted. The next time I'm in the market for a car, I'm not going anywhere else. Highly recommended. More