518 Auto Sales of Norfolk
Norfolk, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 12:00 PM - 5:00 PM
Filter Reviews by Keyword
By Type
Showing 569 reviews
Great customer service! This dealership provided excellent service and was very communicative up front as I began looking at cars in their inventory. They were very patient This dealership provided excellent service and was very communicative up front as I began looking at cars in their inventory. They were very patient with me as I went through a process of reviewing a number of vehicles. They even arranged to allow me to take the car to my local mechanic for an inspection. After they worked with me to get my deposit back. Their work was appreciated! More
Outstanding staff and experience Dealing with other car lots had been a nightmare for us, until we found 518 auto. The staff were very courteous and professional. Anytime we would rea Dealing with other car lots had been a nightmare for us, until we found 518 auto. The staff were very courteous and professional. Anytime we would reach a hurdle in the process, they were there with solutions and a smile. They did for us what others could not and because of that we have our dream car, and they could help you find yours too! More
Awesome experience. Taylor helped us out with our vehicle purchase and he mentioned to us that he had only been selling for about 6 weeks. We were astonished. He was supe Taylor helped us out with our vehicle purchase and he mentioned to us that he had only been selling for about 6 weeks. We were astonished. He was super knowledgable and personable. Then entire staff was so helpful, polite and eager to make sure we were happy and comfortable the entire time. We said on our way home (in our new vehicle) we felt like we were hanging out with a bunch of friends and just happened to get a car out of it. The best dealership we have dealt with in our hunt for a vehicle and we couldn't be more happy. We can't wait to do business here again. More
Highly recommend My salesman name was Taylor. He was very helpful. He made sure that he got me in the car that I wanted. The whole staff is amazing 😉. If you are a fi My salesman name was Taylor. He was very helpful. He made sure that he got me in the car that I wanted. The whole staff is amazing 😉. If you are a first time buy this is the place to go. Plus they have a great selection of cars. More
Great Dealership with Friendly Service 518 Auto Sales is not just about the sales, but about great customer service. From the first time I called with a question, Kyle was able to point me 518 Auto Sales is not just about the sales, but about great customer service. From the first time I called with a question, Kyle was able to point me in the right direction, to walking in and working with Taylor in selecting the right vehicle to closing the deal with Tien, it was a great car buying experience. I highly recommend 518 if you are in the market for a vehicle! More
Great dealership Kyle is the owner of the dealership and you would never know it. He went above and beyond to make sure that I was taken care or. Kyle and his finance Kyle is the owner of the dealership and you would never know it. He went above and beyond to make sure that I was taken care or. Kyle and his finance manager Tien we incredibly helpful throughout the entire process of helping me get the truck I wanted. Kyle kept doing his research and following up with me to really make sure the truck was everything I asked for. Go see these guys at 518 they know what they are doing!! More
CHASE & LEONARD ARE AMAZING Definitely recommend this dealership. Amazing staff, especially Chase and Leonard. They could not have been more helpful if they tried. Very pleased w Definitely recommend this dealership. Amazing staff, especially Chase and Leonard. They could not have been more helpful if they tried. Very pleased with my decision to go to 518 and will definitely be back again! More
Perfect Vehicle For What We Were Looking For!!! Taylor pounced on our request of a used car with LOW mileage with CARGO space! He nailed it! Love the car! We were able to take the car home before o Taylor pounced on our request of a used car with LOW mileage with CARGO space! He nailed it! Love the car! We were able to take the car home before our purchase with no pressure. Because he pinned down our request, there was no need to look much further. A friendly atmosphere. I encourage you to stop by and browse. Remember, it costs nothing to look! One other thing, Tien suggested I use my Credit Union for financing. But because I was a new member I wasn’t sure. Ended up saving a lot of money!! More
Amazing service!! The process was easy. They made everything go so smooth. I would recommend anyone to go here. They worked with me through the whole process.Thanks guy The process was easy. They made everything go so smooth. I would recommend anyone to go here. They worked with me through the whole process.Thanks guys!! More
Outstanding customer service! I entered this dealership with a pre-approved loan and a vehicle in mind. Leonard set me up with the truck I was interested in, Chase approved the sa I entered this dealership with a pre-approved loan and a vehicle in mind. Leonard set me up with the truck I was interested in, Chase approved the sale price, and Tein got me a much better interest rate on my loan! Thanks guys! More