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518 Auto Sales of Norfolk
Norfolk, VA
569 Reviews
518 Auto Sales is your local dealership that cares. We have been in the Norfolk area for quite some time now, and we love providing our friends and neighbors with the vehicles that they need. We want you to feel right at home when you come to our dealership, and we will always greet you with a friendly smile. We take the time to make sure that you get everything you need. 518 Auto Sales is a no pressure dealership. Sit back, relax, and let us do the work. We will find you the perfect vehicle at the perfect price. On this page, you will find all our contact information. Give us a call, send us an email, or stop by and see us in person. We hope to talk to you very soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 12:00 PM - 5:00 PM
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Showing 569 reviews
March 27, 2018
518 auto sales is a top notch dealership Best dealership around I stopped in talked to sales associate Tyrone Houston and manager chase renshaw they are very professional and awesome Tyrone s Best dealership around I stopped in talked to sales associate Tyrone Houston and manager chase renshaw they are very professional and awesome Tyrone saw I wanted out of my crappy car and he did everything he could to get me into a new car and I appreciate it if anyone ever ask me where can I get a good vehicle from I'm sending them to 518 auto sales More
by Anthonymason757
Employees Worked With
Chase Renshaw, Tyrone Houston
March 26, 2018
Visited by chance, left with a car soon after! My brother had to pick up his car here and we happened upon the Mazda we purchased, after viewing the free car fax and good condition of the vehicle w My brother had to pick up his car here and we happened upon the Mazda we purchased, after viewing the free car fax and good condition of the vehicle we decided we wanted it! We came back a couple days later after putting a hold on it and had a smooth experience the whole way. Thanks guys! (And my brother) More
by Ragebucket
Employees Worked With
Jay Sawyer, Chase Renshaw, Leonard Aube, Tien Lien
March 24, 2018
Extraordinary customer sevice and satisfaction These guys know how to treat people. Everyone from Rocco my dalesman to Chase the GM . Jay the finance mgr to everyone even the techs. If you want t These guys know how to treat people. Everyone from Rocco my dalesman to Chase the GM . Jay the finance mgr to everyone even the techs. If you want the best price and be treated right then go see them! More
by Ms Tammy
Employees Worked With
Other Employees :
Jay Sawyer, Chase Renshaw, Rocco DeLauri
March 23, 2018
No#1 Car dealership in 757 !!!! If you're looking for a nice used car with garanteed quality & reliability 518 Auto is the place to come and make a purchase .The staff is amazing. Th If you're looking for a nice used car with garanteed quality & reliability 518 Auto is the place to come and make a purchase .The staff is amazing. They take great pride in satifying their customers.This is the second car purchased. I highly recommend making a visit if u buying or finacing. They will take great care of you. And I cant think of anything to say but awesome awesome awesome. I love this place. More
by TMoney
March 20, 2018
A Great SUV Purchasing Experience Taylor is a courteous and knowledgeable car salesperson; he listened to us, and we are happy with our purchase. Go to 518 Auto Sales, and ask for Ta Taylor is a courteous and knowledgeable car salesperson; he listened to us, and we are happy with our purchase. Go to 518 Auto Sales, and ask for Taylor. More
by BlueFlame07
Employees Worked With
Jay Sawyer, Chase Renshaw, Taylor Frommelt, Tien Lien
March 16, 2018
New car Had a great experience Taylor was great I was looking for a suv it started a little shakey y boyfriend and I test drove several cars not even thinking Had a great experience Taylor was great I was looking for a suv it started a little shakey y boyfriend and I test drove several cars not even thinking to drive off with a lexus truck so after the 4th suv we tested I was getting frustrated not finding what I wanted as I was going to leave my boyfriend spots this lexis being detailed and asked cam he test drive it when he pulled around and blew horn I fell in love with this truck I knew that this was what I wanted More
by JODEEN M ETHERIDGE
Employees Worked With
Taylor Frommelt
March 14, 2018
Make it Right Leonard sold me a car knowing it was a Lemon . I work hard for my money to be ignored. All I ask of Leonard and Chase is to please make it right. A Leonard sold me a car knowing it was a Lemon . I work hard for my money to be ignored. All I ask of Leonard and Chase is to please make it right. All I want is to be taken care of. Giving the fact that Just like the rest of us we work hard for our money to be lied too . Just make it right is ALL I ASK . More
by HG2722
Employees Worked With
Chase Renshaw, Leonard Aube
March 13, 2018
Taylor is worthless Taylor made a deal without the managers approval and knew I was driving 8 hours from western nc to pick up the vehicle. He said he would pull it aroun Taylor made a deal without the managers approval and knew I was driving 8 hours from western nc to pick up the vehicle. He said he would pull it around back but never did cause it was still in the front lot.. said there was no damage on the vehicle but refused to send pics of the right side of the car.. fender was smashed up on the right side and other damage on the right side.. left door had a huge dent in it that he lied about.. missing paint from scratches to the bare metal all over.. car was not cleaned or detailed like he said it would be... when he started the car it wouldn't run at all.. it kept shutting off.. they took it around back for 15 mins and brought it back around said it was fixed and wouldn't stay running again.. waitied another hour and a half for it to be fixed and was barely able to drive it.. good thing I towed it home.. 5 coil packs were bad.. brake pads were metal on metal.. now have to replace both catalytic converters cause they ignored the check engine light that kept coming on.. tney swore nothing was wrong with it.. no leaks? Bull crap!! The oil pan had leaked since I bought it! They printed out temp tags for a 2011 Honda in my name and put them on the vehicle!!! Got pulled over and fined 250 for false tags and false registration on the way home..Buyer beware dealing with these crooks! More
by Interpolguy
March 12, 2018
Double the purchases! Found this company online, had great cars with the carfax reports attached and good prices. Leonard was great to work with, and everyone was so profes Found this company online, had great cars with the carfax reports attached and good prices. Leonard was great to work with, and everyone was so professional both myself and my daughter purchased a vehicle! All of the employees were friendly, helpful and courteous. My daughter is in love with her Ford. My husband and I love our new truck also, and I am happy to say the company stands behind their vehicles (Found an issue that the company is going to handle without hesitation). So far, all I can say is AWESOME COMPANY! I will update to 5 stars once my issue is resolved! Oh, and Leonard is the best; ask for him if you go! More
by Clifnfam2
Employees Worked With
Leonard Aube
March 10, 2018
Phenomenal service Jay, Leonard, and Chase were so helpful through everything. They worked a miracle out & id recommend them to anyone. Super nice and super honest from Jay, Leonard, and Chase were so helpful through everything. They worked a miracle out & id recommend them to anyone. Super nice and super honest from the start. More
by raquelrenee123
Employees Worked With
Jay Sawyer, Chase Renshaw, Leonard Aube
