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518 Auto Sales of Norfolk
Norfolk, VA
571 Reviews
518 Auto Sales is your local dealership that cares. We have been in the Norfolk area for quite some time now, and we love providing our friends and neighbors with the vehicles that they need. We want you to feel right at home when you come to our dealership, and we will always greet you with a friendly smile. We take the time to make sure that you get everything you need. 518 Auto Sales is a no pressure dealership. Sit back, relax, and let us do the work. We will find you the perfect vehicle at the perfect price. On this page, you will find all our contact information. Give us a call, send us an email, or stop by and see us in person. We hope to talk to you very soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 12:00 PM - 5:00 PM
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Showing 571 reviews
May 20, 2018
My CR-V No one wants the drama of dealing with buying a used car!!! Our experience with 518auto was amazing!!! Rocco and I started out texting and setting up No one wants the drama of dealing with buying a used car!!! Our experience with 518auto was amazing!!! Rocco and I started out texting and setting up an appointment... to a face to face meeting that lead to my driving my “new to me” car home that night!!! Everyone we meet was so nice and friendly!!! Thank you ALL for a great experience!!! Amy More
by Aingram23
Employees Worked With
Jay Sawyer, Chase Renshaw, Rocco DeLauri
May 19, 2018
Excellent Very helpful and knowledgeable. Did whatever it took to make me happy and made sure that they found me the best interest rate possible to make sure th Very helpful and knowledgeable. Did whatever it took to make me happy and made sure that they found me the best interest rate possible to make sure that I left today with my new car. Thanks fellas, More
by Krimson
May 17, 2018
Great team of salesmen I came in looking at a subaru outback, but quickly fell in love with an infiniti. The guys here were great at getting me everything i needed, when i n I came in looking at a subaru outback, but quickly fell in love with an infiniti. The guys here were great at getting me everything i needed, when i needed it. They let me test drive for as long as i wanted, and as many cars as i felt i needed. Tyrone and Chase both helped me out with my purchase. Tyrone was my main salesman, making sure i had everything i needed, and Chase helped with the final specs. Had to get a pup fixed and it was replaced for free, and replaced very quickly. I would definitely return again for my next car. More
by Camperkyle
Employees Worked With
Chase Renshaw, Tyrone Houston, Tien Lien
May 13, 2018
AMAZING !! By far the best dealership around. Willing to work with you on EVERYTHING . U will leave there with a car and they WILL make it happen. Extremely frie By far the best dealership around. Willing to work with you on EVERYTHING . U will leave there with a car and they WILL make it happen. Extremely friendly workers and very happy and dedicated to what they do. Also very accommodating . Will definitely be back here for every car in the future ! More
by Alenamr01
Employees Worked With
Tyrone houston , Tyrone Houston
May 13, 2018
Dishonest Company Will not honor there warranty. They charge two different prices. The shop they used are they friends. Got three different invoices. Don't know which Will not honor there warranty. They charge two different prices. The shop they used are they friends. Got three different invoices. Don't know which one is right. More
by freshdras8454
May 05, 2018
New life long customer! Rocco and Chase were absolutely the best!!! Rocco took the time to listen to my needs and put up with my pickiness in helping me find the perfect vehi Rocco and Chase were absolutely the best!!! Rocco took the time to listen to my needs and put up with my pickiness in helping me find the perfect vehicle. They both are so patient, kind, and genuinely care about your happiness versus convenience when it comes to picking out your car. I couldn’t be happier with my decision thanks to him! Both of them made me feel very comfortable and content knowing that I would be well taken care of. From the moment I walked in the door I was greeted with overflowing kindness and was given their full attention. Tien also worked well with me on financing my vehicle, as I do not have the best credit, and even giving me a great warranty on my vehicle. I couldn’t be more satisfied with the service of 518 auto sales. More
by Brettley757
Employees Worked With
Chase Renshaw, Jasen Killen, Tien Lien, Rocco DeLauri
May 04, 2018
It was JUST alright They dont keep their word. Once they have the sell, its a done deal. you nolonger matter to them. Service staff, talks over you and won't let you get They dont keep their word. Once they have the sell, its a done deal. you nolonger matter to them. Service staff, talks over you and won't let you get a word in. extremley rude. and VERY argumentative. im grateful for my car but I wouldn't do business with them again. More
by Badexpierence518
Employees Worked With
Chase Renshaw, Jasen Killen, Rocco DeLauri
April 29, 2018
Great experience The team really goes above and beyond to help their customers. Excellent with my sale and the patient was absolutely amazing. Thanks so much. Great jo The team really goes above and beyond to help their customers. Excellent with my sale and the patient was absolutely amazing. Thanks so much. Great job guys. More
by T New
Employees Worked With
Michael Dalton, Chase Renshaw, Taylor Frommelt, Tien Lien
April 28, 2018
Amazing Leonard was more than helpful in making sure I left with the car I wanted, customer service was great it may take a little time but it’s all worth it Leonard was more than helpful in making sure I left with the car I wanted, customer service was great it may take a little time but it’s all worth it More
by ShesAnn
Employees Worked With
Leonard Aube
April 28, 2018
Great Car Buying Experience!! We had a great experience shopping for a car for our kids! Taylor our sales associates was very responsive and courteous and helped through each step We had a great experience shopping for a car for our kids! Taylor our sales associates was very responsive and courteous and helped through each step of the process. Mike the owner was very friendly and knowledgeable and worked with us on the price. Very impressed with the whole operation start to finish! We will be back next time we are in the market for a car and will tell friends and family to do the same!! More
by Momtice
Employees Worked With
Taylor Frommelt
