518 Auto Sales of Norfolk
Norfolk, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 12:00 PM - 5:00 PM
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Great team of salesmen I came in looking at a subaru outback, but quickly fell in love with an infiniti. The guys here were great at getting me everything i needed, when i n I came in looking at a subaru outback, but quickly fell in love with an infiniti. The guys here were great at getting me everything i needed, when i needed it. They let me test drive for as long as i wanted, and as many cars as i felt i needed. Tyrone and Chase both helped me out with my purchase. Tyrone was my main salesman, making sure i had everything i needed, and Chase helped with the final specs. Had to get a pup fixed and it was replaced for free, and replaced very quickly. I would definitely return again for my next car. More
AMAZING !! By far the best dealership around. Willing to work with you on EVERYTHING . U will leave there with a car and they WILL make it happen. Extremely frie By far the best dealership around. Willing to work with you on EVERYTHING . U will leave there with a car and they WILL make it happen. Extremely friendly workers and very happy and dedicated to what they do. Also very accommodating . Will definitely be back here for every car in the future ! More
Dishonest Company Will not honor there warranty. They charge two different prices. The shop they used are they friends. Got three different invoices. Don't know which Will not honor there warranty. They charge two different prices. The shop they used are they friends. Got three different invoices. Don't know which one is right. More
New life long customer! Rocco and Chase were absolutely the best!!! Rocco took the time to listen to my needs and put up with my pickiness in helping me find the perfect vehi Rocco and Chase were absolutely the best!!! Rocco took the time to listen to my needs and put up with my pickiness in helping me find the perfect vehicle. They both are so patient, kind, and genuinely care about your happiness versus convenience when it comes to picking out your car. I couldn’t be happier with my decision thanks to him! Both of them made me feel very comfortable and content knowing that I would be well taken care of. From the moment I walked in the door I was greeted with overflowing kindness and was given their full attention. Tien also worked well with me on financing my vehicle, as I do not have the best credit, and even giving me a great warranty on my vehicle. I couldn’t be more satisfied with the service of 518 auto sales. More
It was JUST alright They dont keep their word. Once they have the sell, its a done deal. you nolonger matter to them. Service staff, talks over you and won't let you get They dont keep their word. Once they have the sell, its a done deal. you nolonger matter to them. Service staff, talks over you and won't let you get a word in. extremley rude. and VERY argumentative. im grateful for my car but I wouldn't do business with them again. More
Great experience The team really goes above and beyond to help their customers. Excellent with my sale and the patient was absolutely amazing. Thanks so much. Great jo The team really goes above and beyond to help their customers. Excellent with my sale and the patient was absolutely amazing. Thanks so much. Great job guys. More
Amazing Leonard was more than helpful in making sure I left with the car I wanted, customer service was great it may take a little time but it’s all worth it Leonard was more than helpful in making sure I left with the car I wanted, customer service was great it may take a little time but it’s all worth it More
Great Car Buying Experience!! We had a great experience shopping for a car for our kids! Taylor our sales associates was very responsive and courteous and helped through each step We had a great experience shopping for a car for our kids! Taylor our sales associates was very responsive and courteous and helped through each step of the process. Mike the owner was very friendly and knowledgeable and worked with us on the price. Very impressed with the whole operation start to finish! We will be back next time we are in the market for a car and will tell friends and family to do the same!! More
Best experience ever! 518 was an amazing experience. I would highly recommend them to anyone. Not only did they work with me to get my financing done, it was what worked be 518 was an amazing experience. I would highly recommend them to anyone. Not only did they work with me to get my financing done, it was what worked best for me at the best deal. They listened to my concerns answered all my questions and were willing to make it work without pressuring me into a bad deal or something I didn't want. This is a local owned and run business that deserves your support. More
Great Well worth the drive friendly low pressure sales. I would do it again. A great dealer with a great price. They go the extra mile. Well worth the drive friendly low pressure sales. I would do it again. A great dealer with a great price. They go the extra mile. More