518 Auto Sales of Norfolk

Energetic Crew The crew at 518 was very kind and energetic. They were helpful with answering questions and were not pushy with making deals. They were honest and mad The crew at 518 was very kind and energetic. They were helpful with answering questions and were not pushy with making deals. They were honest and made the process of buying a car simple, all while being funny/kind and productive. More

Worst experience ever. Worst car ever. Crooks. I bought a lemon from these guys.2008 honda pilot 134,000 miles. Super clean but...... 1st day i had it it overheated. Took it back. They said nothing I bought a lemon from these guys.2008 honda pilot 134,000 miles. Super clean but...... 1st day i had it it overheated. Took it back. They said nothing was wrong. This happened a few times. They said just needed coolant. But why? This happened a few times. Then another guy said they changed thermostat. Then i take it to honda. They found a list of things. BLOWN HEAD GASKET(that's why it was burning coolant) power steering pump and leak, 3 oil leaks i couldnt see, 6 misfires on cylinders, 6 valve adjustments, new cam, no cover for flywheel. So jasen in service said its my problem now but offered to put new engine in for $3000. Haha. Maybe i should of cuz it cost more than $3000 to fix. Plus im paying monthly payments. Also tyrone, the salesman, said that i had a great interest rate. He said i was financing $9300 and the car was $7800. Not bad? I should of read before signing. Im financing 13000!!! This place sux xxx. And so does everyone who helps run this xxxxhole. I am seeking counsel and taking legal action. I hope they read this and contact me cuz they wont return calls or even answer sometimes. I dont reccomend this place at all. Beware. Liars and crooks. More

Service They had amazing costumer service with anyone I talked to and made me feel at home. Always talked to you even when we were in between paperwork They had amazing costumer service with anyone I talked to and made me feel at home. Always talked to you even when we were in between paperwork More

518 Experience I arrived to 518 Auto Sales and let Rocco know exactly what I was looking for. He showed me a few options within my price range and we were able to ge I arrived to 518 Auto Sales and let Rocco know exactly what I was looking for. He showed me a few options within my price range and we were able to get a deal done to secure the vehicle I wanted. It was a great environment and very relaxed, I did not feel any pressure and drove away happy with my car the same day. More

The most help I’ve received at any dealership. I came into this dealership after multiple fails of looking for a car through other dealers. The people here did everything they could to get me into I came into this dealership after multiple fails of looking for a car through other dealers. The people here did everything they could to get me into a car I wanted and made me feel at home while we did it. When I buy another car I am definitely coming back to this dealership. More

Awesome My experience here was Awesome they were honest friendly and very dedicated to making the customer(me) happy !!!! They took they time to make sure eve My experience here was Awesome they were honest friendly and very dedicated to making the customer(me) happy !!!! They took they time to make sure everything was in order. More

12 Chrysler 300 Mark was wonderful With lots of assistance from Kyle as well they exceeded all of our expectations I would recommend 518 and Mark Blumenthal to all my Mark was wonderful With lots of assistance from Kyle as well they exceeded all of our expectations I would recommend 518 and Mark Blumenthal to all my friends and famly More

Awesome group glad I came in Words cannot express how amazing you guys are. Already spreading the word...need a car....518 will get you one! Thanks for everything . Yall went abov Words cannot express how amazing you guys are. Already spreading the word...need a car....518 will get you one! Thanks for everything . Yall went above and beyond and I couldn't be more greatful. Will definitely be back. Thanks for making me feel at home More

Straightforward with a wide selection Our salesman was very helpful, friendly, and to the point. The dealer itself has a huge selection. John was upfront about that things that seemed to n Our salesman was very helpful, friendly, and to the point. The dealer itself has a huge selection. John was upfront about that things that seemed to need fixing on the car and offered to take care of it for us. More

Great energy, efficiency and personality! Having done online research, we found three potential trucks at 518 and it was worth the drive from Williamsburg to find just the right one. The GMC Having done online research, we found three potential trucks at 518 and it was worth the drive from Williamsburg to find just the right one. The GMC Canyon suited our needs and price range and John D., first day on the job, made sure we could rive away with it that day. All the other staff who helped had a great attitude too. This place really hustles to get you in the car or truck you want and does it in a very pleasant and friendly manner. We would highly recommend 518 Auto if you are looking for a used vehicle, they have a great inventory. More