518 Auto Sales of Norfolk

Great Service. Great Selection. I paid 135 for a taxi trip because this was the only highly rated dealer near me that had fair prices on vehicles. Mark helped me right away and never I paid 135 for a taxi trip because this was the only highly rated dealer near me that had fair prices on vehicles. Mark helped me right away and never pressured me into a higher priced vehicle. I walked away with exactly what I was hoping for More

Super Man of Car Sales Men We pulled up on the lot to look around for a truck upgrade for my husband. Shortly after we started looking a young man with a bery strong resemblence We pulled up on the lot to look around for a truck upgrade for my husband. Shortly after we started looking a young man with a bery strong resemblence to Clark Kent comes out to help us. He ran through each truck with patience, we test drove a few and he threw on his cape and worked the numbers! We got a great deal and I would recommend 518 and our Super man John Ducote Jr. to anyone looking for a vehicle! They’ve got new Old, high and low, very satisfied! More

Awesome!!! This place is awesome! Fast, friendly and honest service. If you need or just want a new car, go now!!! Couldn’t ask for better service and a quality This place is awesome! Fast, friendly and honest service. If you need or just want a new car, go now!!! Couldn’t ask for better service and a quality vehicle. A +++++ More

Professional Salesman Everything went smooth no hiccups and very professional service. Would definitely recommend this dealer for anyone looking for any type of vehicle no Everything went smooth no hiccups and very professional service. Would definitely recommend this dealer for anyone looking for any type of vehicle no doubt about it!! More

Very good sales and a good price on car helpful and knowledgeable would reccomend to everyone that i know and would be happy to reccomend sales and a good price on car helpful and knowledgeable would reccomend to everyone that i know and would be happy to reccomend More

Best experience ever!!! So overjoyed!!! Speechless!!! I have been relentlessly shopping all over hampton roads until I was referred to 518 Auto Sales by my co-worker Jeremy Wilkening to see his friend Tie I have been relentlessly shopping all over hampton roads until I was referred to 518 Auto Sales by my co-worker Jeremy Wilkening to see his friend Tien Lien that is a finance manager at 518 Auto Sales. I went to many different dealerships and told by all the finance managers that they got me approved. They all lied. Tien got me approved and I am beyond happy and speechless. Words cannot describe how happy I am. Tien is the best and most professional finance manager ever! Thanks 518 Auto Sales for having such a super star employee!!! More

A Nice Little Place The guys here are great. Super friendly and helpful. They allowed me to keep the car for two days to be sure it was exactly what I wanted. The guys here are great. Super friendly and helpful. They allowed me to keep the car for two days to be sure it was exactly what I wanted. More

Worst experience ever. Worst car ever. Crooks. I bought a lemon from these guys.2008 honda pilot 134,000 miles. Super clean but...... 1st day i had it it overheated. Took it back. They said nothing I bought a lemon from these guys.2008 honda pilot 134,000 miles. Super clean but...... 1st day i had it it overheated. Took it back. They said nothing was wrong. This happened a few times. They said just needed coolant. But why? This happened a few times. Then another guy said they changed thermostat. Then i take it to honda. They found a list of things. BLOWN HEAD GASKET(that's why it was burning coolant) power steering pump and leak, 3 oil leaks i couldnt see, 6 misfires on cylinders, 6 valve adjustments, new cam, no cover for flywheel. So jasen in service said its my problem now but offered to put new engine in for $3000. Haha. Maybe i should of cuz it cost more than $3000 to fix. Plus im paying monthly payments. Also tyrone, the salesman, said that i had a great interest rate. He said i was financing $9300 and the car was $7800. Not bad? I should of read before signing. Im financing 13000!!! This place sux xxx. And so does everyone who helps run this xxxxhole. I am seeking counsel and taking legal action. I hope they read this and contact me cuz they wont return calls or even answer sometimes. I dont reccomend this place at all. Beware. Liars and crooks. More

Quick and easy. Found a more than suitable car. Good local dealership right under our noses. Was willing to work with me to get me the lowest price possible with a really good financing option. Good local dealership right under our noses. Was willing to work with me to get me the lowest price possible with a really good financing option. More

Energetic Crew The crew at 518 was very kind and energetic. They were helpful with answering questions and were not pushy with making deals. They were honest and mad The crew at 518 was very kind and energetic. They were helpful with answering questions and were not pushy with making deals. They were honest and made the process of buying a car simple, all while being funny/kind and productive. More