518 Auto Sales of Norfolk

Great service I love how honest they were about the pricing and how hard they worked with us! Very pleased with the service they provided for us. I love how honest they were about the pricing and how hard they worked with us! Very pleased with the service they provided for us. More

Excellent Friendly staff. The process was easier than I expected. I got the vehicle I wanted and they worked with me to get the right payment. Friendly staff. The process was easier than I expected. I got the vehicle I wanted and they worked with me to get the right payment. More

Good people, good prices. Manny was very friendly and accomodating. We were unable to finance the vehicle we initially came for, however, Manny worked with us to find a vehicle Manny was very friendly and accomodating. We were unable to finance the vehicle we initially came for, however, Manny worked with us to find a vehicle that fit our criteria and was able to get us into a wonderful Cheverolet Silverado within a couple hours of being at the dealership. Would reccomend this dealership and Manny specifically to anyone looking for a nice affordable vehicle. More

Great Quality Service and Easy to Work With Overall I had a fantastic experience here. I had the sales representative and manager, Brian and Jimmy, help me with everything. All of the staff were Overall I had a fantastic experience here. I had the sales representative and manager, Brian and Jimmy, help me with everything. All of the staff were very well mannered and helpful. I’m beyond ecstatic with my vehicle purchase and I would definitely recommend 518 Auto sales to anyone looking to get a great used vehicle. More

IM SO IN LOVE WITH MY MEW CAR! THANKS GUYS! Oh my gosh I don't know where to begin ! After getting turn down at 3 dealerships and having to turn down 5 more for the salesmen being so freaking ru Oh my gosh I don't know where to begin ! After getting turn down at 3 dealerships and having to turn down 5 more for the salesmen being so freaking rude and pushy I come to this one almost completely worn and about to give up. I was greated by Taylor and he reassures me that everything would be fine and guarantee's that I'm gonna be in a car before I left the dealership. Something in my heart told me to try atleast ONE more time so I did. My kids were so exhausted and throwing temper tantrums from being so tired of going car shopping all day I was so embarrassed yet Taylor and his team made my children feel so comfortable even cheering them up with candy :) I inform Taylor that I was looking for a family vehicle with low miles 3rd row seating great on gas and something not worn at all because if I am paying for something with my hard earned money I want it to look new not used. Taylor finds me the cleanest 2011 Volkswagen Routan and I fell in love with it as soon as soon as I see it. He hands me the keys tells me that I can take it where I wanna go take my time! So I take it out through neighborhoods on the inner state on the main road I take it for a good little spin taking my time like I said really getting to know the vehicle to see if it was the perfect match for me and it was! Usually in my vehicle I have to tell my kids a million times to stop screaming! This van had 3 DVD players, immaculate condition inside and out, more than enough room, and when I say that I didn't hear a word out of my kids it was so quiet that I could hear a pin drop. I'm so thankful that I got to buy a vehicle from this company. I've had to turn dealerships down because they were too pushy and because I wanted to take my time and look and compare prices they tell me that I'm wasting their time. Taylor and his crew however made me take my time and really look through them so i could make the right choice for myself and children...unlike they other pushy places I went to Taylor and his crew actually cared! They dont just want your money they want you happy with your choice and their customer service. To say the least I left there that night with a vehicle like Taylor had promised me. Actually they did the paperwork and everything way faster than every other car dealership. I was VERY happy with the price as well. VERY AFFORDABLE! VERY FRIENDLY! VERY PROFESSIONAL! VERY CARING! I have ALREADY referred like 6 people here and it hasnt even been a full 24 hours! This will be the ONLY place I go car shopping again. Thanks again guys yall made this family very pleased!Taylor is the salesman that gave me hope and really stuck to his word, Tien is the finance manager who helped with my information and really got everything done FAST, and Jimmy the GM who made the numbers work for me and my tough situation! TOGETHER THEY MAKE A GREAT TEAM AND IF YOU GO IN ASK FOR THEM! More

So Great !!! I came into the dealership with the intention to buy a car that’s at about 2500 . As soon as I walked in mark greeted me and immediately and truthfull I came into the dealership with the intention to buy a car that’s at about 2500 . As soon as I walked in mark greeted me and immediately and truthfully showed me all the cars that he thought would work best for me. While all the cars were ok, I found mine at 2,750 which is still a good price in its current state! They worked with me on numbers and were willing to help with every step of the way! I definitely recommend buying from this dealership and from mark personally as he’s friendly and kind. More

Great place to buy a car or truck We are very pleased with the prompt , courteous fair treatment . No haggling , just very fair and straightforward in our trade in & with our purc We are very pleased with the prompt , courteous fair treatment . No haggling , just very fair and straightforward in our trade in & with our purchase !! It was an Excellent experience ! More

Great Customer Service! Manny was awesome when helping us decided in our auto choice. We test drove several cars before we made our choice, they were extremely patient with Manny was awesome when helping us decided in our auto choice. We test drove several cars before we made our choice, they were extremely patient with us. They gave us a great deal on the car if our choice. More

Never A Truer Statement - Buyer Beware ! If you are shopping on this lot for a car, do your research ! Have the car looked at by a trusted mechanic ! Make sure the inspection sticker on the c If you are shopping on this lot for a car, do your research ! Have the car looked at by a trusted mechanic ! Make sure the inspection sticker on the car is a VALID one ! The experience has been nothing but a nightmare! Good news is...car got fixed,and no one runs the risk of being injured !! Good Luck should you choose to do business here ! More

Fist Time in Virgina I needed a car to get me around in Virgina for 3 months and my budget was very low. Brian Wagner was able to help find me that car and made me feel ri I needed a car to get me around in Virgina for 3 months and my budget was very low. Brian Wagner was able to help find me that car and made me feel right at home in Virgina. Highly recommend him for a sales person and also recommend to buy cars from 518 Auto Sales. More