Back

495 Mazda - Service Center

Lowell, MA

4.7
1,670 Reviews

1,670 Reviews of 495 Mazda - Service Center

Sort by
October 30, 2024

Fantastic service, I’ll absolutely be back whenever my vehicle has an issue. Thanks so much! More

by Jared Mahon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natasha
October 30, 2024

Took far too long. 2 hours seems excessive. Also, there was a line of cars at 1030 are booked for the same time. More

by mukuskahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Ladd
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

went to mazda there was a noise the heat shield was loose nothing big thank you Emily, roberto and the guys for fixing it i will definitely come back again great job everyone More

by Tommy316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily and Roberto
October 27, 2024

I recently visited a Mazda dealership for an oil change, and the experience was quite straightforward. Upon arrival, I was greeted by the Roberto, who were professional and organized. They promptly checked More

by JOSie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2024

I went to use my car today & the low tire pressure indicator & check engine light were on! Poor service More

by LIZCAHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2024

Amazing service in half the time I was expecting! Thank you very much! That’s it. More

by martinaladd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t catch her name but she was blond.
October 24, 2024

The service mgr, Natasha, has done an amazing job fixing my car. She is efficient, competent, and caring. I look forward to bringing my car again to her. More

by mlahaj675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha, New Service Mgr
October 22, 2024

Thorough inspection, above and beyond care for my car and my budget. Always a pleasure. More

by amy.s.dettmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natasha
October 19, 2024

Initially, they fixed my issue but scratched my hood. The next day they repaired the scratches. Today it turns out the initial repair didn’t take and I will have to get it fixed again. More

by kate3d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Ghandchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2024

great place the waiting room is awesome tv and drinks to enjoy Emily and the staff are super friendly and awesome went to fix what needed to be fixed I am very happy with the service of my car I will defini More

by Tommy316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Tierney
...
9
...