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495 Mazda - Service Center

Lowell, MA

4.7
1,605 Reviews

1,605 Reviews of 495 Mazda - Service Center

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August 14, 2024

The works are very nice, polite, they really helped me a lot, answers ask the questions!!! We love Kristen!!! More

by UZIELDIASJUNIOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Ghandchi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cris ( finance) I think!!
August 13, 2024

The team at 495 Mazda is amazing! The technicians always do a fantastic job, and in particular Emily Tierney of the service team is amazing!! Thank you so much for making this the bes More

by KEVIN.H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Tierney
August 13, 2024

Good and quick service. They keep you i formed about what’s happening with your car. More

by Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2024

staffs are friendly and does the excellent services. i like their service. i recommend 495 mazda . More

by waibaashok
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2024

Absolutely horrid told me i needed a new engine and transmission just for a bit of rattling took it to a different shop a smaller shop and they said they could find no problems with it quoted me over 9 More

by owensb747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Sullivan
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

Good attention and service, nevertheless I was expecting a lot more from the program that you BUY to protect your car. It seems to me that they don’t want to offer all the coverage available. More

by Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

Greeting was friendly, waiting area was comfortable and the review video was timely and instructive. More

by MMMGMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Female Service
August 07, 2024

Great work and really fast. A detail video of what was done and the different things that was check More

by JOSAIEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto
August 07, 2024

Sales cycle was pretty smooth. Both Shawn and David were extremely thorough and direct. Had an issue with film, but they were okay doing the rework, lent a loaner. Smooth experienc More

by vcbhargava
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Ghandchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David and Tim(internet sales manager)
August 04, 2024

Salesman was extremely helpful even though he was very busy !helped me get to drive a few cars different sizes and colors!!I was not sure what color I wanted and he was very patient!!I changed my mind 3ti More

by FREDDUQUET1
Recommend Dealer
Yes
Employees Worked With
Alex Marangoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
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