Back

495 Mazda - Service Center

Lowell, MA

4.7
1,605 Reviews

1,605 Reviews of 495 Mazda - Service Center

Sort by
August 28, 2024

Oil change and tire rotation took a while considering that i had an appointment and it was not too busy. Maybe they are light on service technicians staffing?? To be determined More

by dsmith@ccaco.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eileen
August 28, 2024

I made the purchase easy for the dealer, came into the store knowing exactly what I wanted, they made the experience reasonably smooth, we all had pleasures there. More

by CHENQING.FANNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savan
August 26, 2024

Very good service. All staffs are nice. We worked with Alex. He is very friendly and gave is all the information More

by MJ
Recommend Dealer
Yes
Employees Worked With
Keith Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
August 26, 2024

We were especially impressed on this occasion. The staff were attentive, efficient, and very friendly. We called late on Friday with an urgent need (broken shock absorber) and were able to get i More

by DLEVANDIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2024

Such great service and a wonderful team of folks. Happy to have worked with them! More

by BAZZANO.STEPHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domenic Pellegrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2024

Jonathan was fantastic. His customer service is outstanding, and excellent about communication. One thing that is NOT his fault is service pricing. $315 for a transmissio More

by Scott1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2024

Greeted quickly and pleasantly. Then told exactly the cost. Car done quick and even washed my car! More

by pbhayes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

Okay service, however, Took a very long time for an oil change and tire rotation. I was also told I needed 4 brand new tires at the time of my next service, however, my vehicle only has 21k miles. Bran More

by jacielx926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

The service staff is very professional, friendly, and accommodating. They were able to accommodate my tight schedule and had my car service completed ahead of schedule. More

by lauratomasello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

495 Mazda has great service and the sales personnel were polite and answered all of my questions. More

by NICHOLAS.CONTI.2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savan Choun
...
8
...