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495 Mazda - Service Center

Lowell, MA

4.7
1,664 Reviews

1,664 Reviews of 495 Mazda - Service Center

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December 07, 2024

Very Accommodating and friendly staff. They care that customers are comfortable and satisfied. Service was performed extremely competently. More

by BOTTIFAMILY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Ghandchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2024

Very nice and friendly! They were able to give me an appointment for my car right away. More

by Him
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
December 05, 2024

Super friendly people, efficient service process, comfortable waiting area, reasonably priced and great communication about what the car needs and doesn’t need. More

by ericah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily - service advisor
December 04, 2024

Horrible experience. Went in to have a recall taken care of, 0 communication from staff. My car stalled in the middle of the road when leaving the lot after service was p More

by mkweinand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Deziel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

Good service and willing to go the extra mile with problems no matter how big or small More

by MIKSZYSKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2024

service is pretty fast and detailed. usually wait time is less than 1 hour for regular service. More

by shukla.sudhanshu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha Estabrook
December 02, 2024

I brought my vehicle in for routine oil change and maintenance check. The service was quick and efficient. Only place I will go for my service. More

by CATHERINE.GHANDCHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Ghandchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily in the service dept is wonderful
December 01, 2024

i text and went to mazda the other day had a screw in one of the tires emily was super friendly and took care of it thank you emily and the guys for fixing it i will definitely come back again great job ever More

by Tommy316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Tierney
November 30, 2024

Had an issue with new vehicle that required immediate attention. Service department was able to review issue same day and resolve issue. More

by BETSDENP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto
November 29, 2024

My appointment was right on time and the staff was helpful and friendly. I highly recommended 495 Mazda. More

by tom.bartoloni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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