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495 Mazda - Service Center

Lowell, MA

4.7
1,606 Reviews

1,606 Reviews of 495 Mazda - Service Center

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April 14, 2023

Exceptional service! Knowledgeable and helpful staff. Very comfortable waiting room. Detailed service video is very useful and informative. Would highly recommend 495 Maz More

by SPR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2023

They are very easy to work with. Always a pleasant experience. I never have any problems or need to go back once the scheduled service is complete. More

by D.JACKSONIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2023

I had my regular maintenance service. It was done in a short time, less than an hour. They sent me a very informative video. I am completely satisfied with my appointment. More

by GKRIGMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2023

Great Service,Great people! I will be going back definitely! Also, the service is affordable. More

by Fab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2023

Good idea about the video walk-around inspection, it will be nice to have a video with the actual service been done, the leather seat came back with a lot of scratches like the person had something on his ba More

by Andres Hernandez
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2023

Great facilities. Really nice people. All around 495 Mazda is very clean and has a very professional and courteous staff. More

by mls37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2023

Came in to get car inspected, realized tires needed to be replaced on car with lease running out imminently. Alex helped me talk through all my options and I eventually ended up leasing a new CX5 More

by JOVEN@ALUM.WPI.EDU
Recommend Dealer
Yes
Employees Worked With
Alex Marangoni
April 10, 2023

Always have a great experience with the service department when service is required. Very polite and professional More

by slvalentino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2023

I was pleasently surprised that they provide video of the inception. Thanks for the video and clean service. More

by Niranjan Yalisetty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marangoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2023

Have brought my car in for service since I purchased it in 2016. Always a pleasant experience. More

by EMH110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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