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495 Mazda - Service Center

Lowell, MA

4.7
1,606 Reviews

1,606 Reviews of 495 Mazda - Service Center

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April 21, 2023

They took me earlier than expected, gave me a time frame for the work involved, and were very friendly. The waiting area was very nice and of course the french bulldog was adorable :) More

by PAUL.DIBARA@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Don't remember
April 21, 2023

We had a great experience. Everyone was very helpful and courteous. This is my 2nd car from here. Highly recommend them. More

by AMYM22
Recommend Dealer
Yes
Employees Worked With
Dominic
April 17, 2023

Very friendly, fast and efficient. Texted me updates as I had requested, even sent a video of my car once it was done. Very pleased. More

by Slarry34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2023

Dom was great help with finding the right car. They took care of all the paperwork swiftly. Made this process easy. More

by JAMESDUMONT05
Recommend Dealer
Yes
Employees Worked With
Domenic Pellegrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2023

Service was great, fast and efficient. Staff was very knowledgeable and pleasant to work with. More

by tomkimj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2023

Walked in. Sat down. Sales came over immediately. I knew what I wanted. I test drove. Liked it. Fastest car I ever bought. More

by mtdixon0
Workmanship
Recommend Dealer
Yes
Employees Worked With
Domenic Pellegrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2023

The team was polite, efficient and the loaner made the experience even that much more pleasant! Great service. More

by Jen C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2023

Paul was very helpful and courteous. Had several issues and were resolved satisfactory.Everyone I spoke with was friendly and listened to my concerns. More

by SZUBER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2023

I found the dealer to be very clean and quite presentable. I found that my advisor Paul was vet knowledgeable and helpful when explaining the process for the repair on my cx5 More

by DONK200871
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2023

Service is always so quick. The waiting area is so clean, with lots of space to sit and work on your laptop. Has complimentary drinks available. The service department sends a g More

by kellymason87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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