495 Mazda - Service Center

They called me 5 minutes before I was arriving for my scheduled appointment that they forgot to order my part for the service I was scheduled for. They wasted my time as I was already there. scheduled appointment that they forgot to order my part for the service I was scheduled for. They wasted my time as I was already there. More

Got my car back with a small scuff on a wheel. Wasn’t too bothered the scuff itself more so how they handled it. As usual no one wanted to own up to it even with picture proof. On top of that they Wasn’t too bothered the scuff itself more so how they handled it. As usual no one wanted to own up to it even with picture proof. On top of that they claimed to have gotten in contact with their wheel tire guy, but I haven’t heard anything in almost three weeks. Not worth my time reaching out to a dealership that can’t be the slightest bit honest. I wasn’t going to even bother with a review if they had reached out. The damage was so minimal it could’ve been overlooked if they just owned a simple mistake. More

Great service easy appointment, courteous and friendly staff who briefed about the follow up and patiently explained about the service. staff who briefed about the follow up and patiently explained about the service. More

Easy to schedule appointments and comfortable waiting area. Video repair review is great. Happy with service area. Video repair review is great. Happy with service More

Great Service from every department! Sales to service they make everything seamless and so easy for the customer! They actually care about their customers! Sales to service they make everything seamless and so easy for the customer! They actually care about their customers! More

Friendly, knowledgeable and helpful staff! ! I was greeted with a smile, enjoyed great conversation upon my arrival. The waiting area is clean and comfortable. Although I didn’t help myself to ! I was greeted with a smile, enjoyed great conversation upon my arrival. The waiting area is clean and comfortable. Although I didn’t help myself to any of the free beverages, I was impressed with the variety of drinks available. When my car was ready, I received a thorough summary of what was done to my car and enjoyed more pleasant conversation while I was checking out. There is a dealership and service area much closer to my home but I prefer to travel the 45 minutes knowing that I will be treated with respect and my concerns will be addressed. 495 Mazda came highly recommended and I have not been disappointed! More

Very happy with the service. Called and was quoted a price for 4 new tires to be installed, made the appointment, which was quicker than I expected. Waiting area was clean. Frien Called and was quoted a price for 4 new tires to be installed, made the appointment, which was quicker than I expected. Waiting area was clean. Friendly staff. More

Great response time, listens, does thorough check and prices are fair. I will always bring my car there!!! prices are fair. I will always bring my car there!!! More

Experience was great. The agents were helpful. And the waiting area was comfortable. I was well informed of the work being done on my car. The agents were helpful. And the waiting area was comfortable. I was well informed of the work being done on my car. More