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495 Mazda - Service Center

Lowell, MA

4.7
1,606 Reviews

1,606 Reviews of 495 Mazda - Service Center

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May 23, 2023

Great service, decent price, i trust them. This app demands 15 words so here’s 16. More

by Jbutter03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023

Got a service appointment the next day, technician was able to diagnose the issue and provided several options for me to choose from. He was very knowledgeable about headlight bulbs and harnesses and was More

by Travis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2023

My appointment was on time, efficient and there was clear communication. The video provided of the inspection was very thorough. More

by ls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023

Great dealership and a friendly place to visit. The staff is always welcoming. Never any pressure. I bought my car there a year ago and stop in for service. Sometimes just to visit and say he More

by fitzy978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Ghandchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marangoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023

I have been bringing my car here for over two years and have never had a bad experience. The team member here are exceptional and the work is high quality. More

by Satisfied Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023

The guys were great. Explained everything that they did and what was needed. The video was very helpful. I have been taking my car there since I bought it in 2020 and the More

by MARYMARKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023

Overall Customer Service and Maintenance was outstanding at 495 Mazda. Routine check in during the process was exceptional. More

by stecfam2@comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023

The reception was really good. Explained everything in detail and gave a realistic time line. Loved the warm response and the work was great. More

by prashantdeshpande.pd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Terrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023

Quick and fast service. Nice amenities. Provides inspection video so I know the status of the car. More

by me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023

Getting a car was a nice experience with Alex, compared to other dealers agents. He put no pressure and made us feel very comfortable. More

by ALMA.ENCINAS
Workmanship
Recommend Dealer
Yes
Employees Worked With
Alex Marangoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Ladd
1.0
This rating includes all reviews, with more weight given to recent reviews.
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